South Bay Med Spa - Whittier

4.8

Medical Spas
Whittier, CA

About this business

Wellness Medical Spas

Location details

7947 Painter Ave., Whittier, CA, 90602, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 5:30 p.m.
Tue	10:00 a.m. to 5:30 p.m.
Wed	10:00 a.m. to 5:30 p.m.
Thu	10:00 a.m. to 5:30 p.m.
Fri	10:00 a.m. to 5:30 p.m.
Sat	10:00 a.m. to 5:30 p.m.
Sun	Closed

4.8486 reviews

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Lola L.

3 years ago

Absolutely best laser experience ever! I had Nadine do it for me, it was my first time and she made my time there easy going, and pain free. I was nervous at first but the staff and the overall experience there was incredible.

Business response:

Hello Lola, We really appreciate you taking the time and writing us such a positive review. Here at South Bay Med Spa we value each and every client and we strive for the utmost customer service and satisfaction.

Divani O.

3 years ago

Staff is beyond amazing. Made me feel absolutely comfortable while doing my peels. Very accommodating when I had to reschedule an appointment last minute. Never did I feel uneasy while being here.

Business response:

Hello Divani, we really appreciate you taking the time and writing us such a positive review. Here at South Bay Med Spa we value each and every client and we strive for the utmost customer service and satisfaction. Thank you Sean

Giselle G.

3 years ago

I had my lips done a few weeks ago and it's safe to say I was quite nervous about the outcome considering this was my first time doing it. But the staff made my experience all that much better. Stephany who works at the front desk is so welcoming and sweet! Truly helped calm my nervous. Kristen was the one who did my lips and I must say she did an amazing job! Always made sure I was comfortable and okay throughout the process. Even went out of her way to ask if I needed breaks throughout the injections. No doubt I'll be retu... read more

Business response:

Hi Giselle, We really appreciate you taking the time and writing us such a positive review. Here at South Bay Med Spa we value each and every client and we strive for the utmost customer service and satisfaction. Thank you Sean

Janet G.

3 years ago

Love Love this place!! .Melissa was very nice and helpful when making my consultation and was very persistent. When going into my consultation Stephany was amazing answering all my questions. Can't wait for my appointment to come and see these wonderful ladies again!!

Business response:

Hello Janet, we really appreciate you taking the time and writing us such a positive review. Here at South Bay Med Spa we value each and every client and we strive for the utmost customer service and satisfaction. Thank you Sean

Art R.

3 years ago

Decided to try a place closer to my house but it was a fail. Had an appointment at 11:20. 11:40 still had me waiting so I decided to leave. The excuse was " it's because we had a filler appt ". Then why schedule me at 11:20? If you value your time skip this place.

Naty S.

3 years ago

Scheduled a six-session, lazer appointment for my full face and truly felt welcomed when arriving to my appointments. As a male, self-care services are difficult to leave happily, but I've had no issues coming to get my treatments done here. Christina did my lazer treatment for one of my sessions and I NEEDED to do the rest of my treatment with her. She was the sweetest lady that ensures you're comfortable with the lazer level before continuing. My face has not only stopped growing hair, but also cleared up SO much from acne... read more

Business response:

Hello Naty, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future. Thank you Sean

Sharon L.

4 years ago

I called to make an appointment after purchasing a Groupon deal, they told me the first appointment will have to be a consultation because they need to see if I'm a good candidate. The whole process took less than 5 mins but I was waiting there for 10 mins and drove for 20 mins, all of that just to sign some paperwork, which could've been done through email. Other than that, the customer service here is super disappointing. Stephany didn't even bother to sit down to have a conversation with me, she went through everything s... read more

Business response:

Hello Sidney, I am so sorry that your first visit and first impression did not meet your and our expectations. We do strive for the utmost customer service. It is our protocol to have you come in to fill out a medical history form so that we can be sure that you are a right candidate and there is no medications or contraindications that may not allow you to get treated. That is why we need to clear you prior to making the appointment. We do sincerely apologize for the very short consult and if there are any further questions... read more

Sharon L.

4 years ago

Business response:

Jennifer R.

4 years ago

Purchased an under arm laser treatment where it must be paid in full for all sessions. The session takes less than 10 or 5 minutes. Sessions were fine results were ok. However, not great customer experience. This Spa has a strict 24hr policy where they will not work with you even if you call 22 hours before the appointment you will still lose out on your already paid for session that's takes them less than 5 minutes to complete. Even if you explained that you have a family emergency and out of state. NOT WORTH the grief on g... read more

Business response:

Jennifer, We are sorry that you feel that our customer service is not up to your standards as we strive for the utmost excellence. We have a 24 hours cancellation however we have waived a couple of no shows for you and explained that going forward that we won’t be able to because we can simply allocate that time someone else. We do not tolerate threats and cussing and bullying especially during a pandemic when we are trying to do our best to keep our patients safe and happy. We wish you the best.