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South County Lexus

4.7

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Location details

28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.75,639 reviews
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BlackonblackCT's profile image
BlackonblackCT 
9 years ago

Geeat experience Everyone was friendly and offered to help from the first step I stepped in. Greg, my salesperson, was great at following up but not pushy. The process was smooth and haggle-free. The dealerships was clean and good Espresso machine was a plus. 

Business response:

We are happy to hear about your smooth car buying experience! Knowing that you had an enjoyable time at our dealership is wonderful. Thank you for choosing South County Lexus! 

Bill S.'s profile image
Bill S. 
9 years ago

Replace chrome wheel and install trim My service coordinator, Luis Nieves, efficiently orchestrated the prompt exchange of a chrome rim that I had scratched and also replaced a door trim strip that had become damaged. The timely service took about two hours to complete. I will continue to have all my Lexus servicing performed at South County Lexus. Their staff is very professional, prompt and thorough. I would highly recommend using their service. 

Business response:

Thank you for sharing with us! Hearing about the great service that Luis provided you makes us very proud. We look forward to your next appointment with our service department! 

kamsalloum's profile image
kamsalloum 
9 years ago

Pleasant experience in purchasing the Lexus ES350 On 5/10/16 I called Lexus Sales to get basic information of a new car. Maria answered. She was more than anxious to answer all of my questions. Maria was honest, friendly and pleasant over the phone. I asked for a particular colors of the ES 350. She said that she did not have one available now however if I could wait she will have the car I want within 8 to 10 days. I agreed to wait even though I had an Avalon LTD awaiting my approval. Maria through out that period kept in t... read more

Business response:

Thank you for informing us of the wonderful experience you had at our dealership! Hearing about the great service that you received from Maria and our team makes us very proud. Your business is truly appreciated! 

My Car 2016's profile image
My Car 2016 
9 years ago

High score on this car buying experience I went to South county Lexus through Costco car buying program and there was no need to haggle. Great customer service and well organized lobby including beverage section . Maria Moayed helped me with professional manner. Two thumbs up for her and my car. 

Business response:

Thank you for the great rating! We truly appreciate your positive feedback. Thank you for choosing South County Lexus! 

rgz42's profile image
rgz42 
9 years ago

Excellent Service Kevin was extremely helpful during my recent service visit. In addition to being on top of all my requests, he has an excellent attitude and demeanor. I actually enjoy going to get my car serviced, which is a much different experience than any other dealership I've ever dealt with. 

Business response:

Thank you for sharing your great experience with us! Kevin is a great asset to our team and we are very proud of him for the excellent service he provided you. Thank you for choosing South County Lexus! 

Dean William Heimbach's profile image
Dean William Heimbach 
9 years ago

Drew Jacobson I always drop my cars off with Drew. I wrote on the Lexus survey how much he means to me. We always get great service from Drew. He is the reason I keep coming back. 

Business response:

Thank you for being a returning customer! We are happy to know that the great service you receive from Drew keeps you coming back. We truly appreciate your business! 

Happy Customer's profile image
Happy Customer 
9 years ago

Great Service Daven listens - explains what my service options are - he is thorough and gets the work done promptly at the price he has quoted me - TERRIFIC! 

Business response:

We appreciate your great feedback! We are so proud of our team for the great service they provide you. Thank you for choosing South County Lexus! 

scameron44's profile image
scameron44 
9 years ago

Excellent service on routine car maintenance i receive excellent service and quick delivery for routine car maintenance. I will continue to bring my car to this dealer for all maintenance for my LEXUS RX 400h. 

Business response:

We appreciate the great review! Thank you for taking the time to tell us about your experience and for being a loyal customer of South County Lexus! We truly appreciate your business. 

Joey-CT200H's profile image
Joey-CT200H 
9 years ago

Evaluate new purchase This resent experience was at the request of SCLexus for a evaluation of a car, recently purchased about 2 months ago.. There were no problems in their half-day review and topped off with washing the car, all at no cost. Thank you Lexus, 

Business response:

Thank you for the 5 stars, Joey! We couldn’t be happier to hear about the wonderful experience you had at our dealership. Thank you for choosing South County Lexus! 

Frequently asked questions about South County Lexus

How is South County Lexus rated?

South County Lexus has a 4.7 star rating with 5,639 reviews. 

When is South County Lexus open?

South County Lexus is open now. It will close at 9:00 p.m.