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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Service person alex cruz was very knowledgeable and took care of me.
Business response:
Your positive feedback means so much to us. We're thrilled to hear that you received such knowledgeable service and felt well taken care of during your visit. It's wonderful when our team members demonstrate the expertise and attention that makes a real difference in the customer experience. Your recognition of the exceptional care you received truly highlights what we strive for every day.
Excellent customer service! Friendly staff.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about our customer service and staff mean so much to us. We work hard to create a welcoming environment where every guest feels valued, and it's fantastic to know that our friendly approach made a positive impression on you. Thank you for choosing South County Lexus and for sharing your feedback with us.
As always Fun to be in you neck of the woods
Business response:
We greatly appreciate your kind words and are delighted that you enjoyed visiting our area. It's wonderful to hear that your experience continues to meet your expectations. Your loyalty means the world to us, and we look forward to welcoming you back whenever you're in the neighborhood again.
RGD is always courteous and keeps me informed on any issues my vehicle might have.
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about receiving courteous service and staying well-informed about your vehicle's condition means so much to us at South County Lexus. We understand how important clear communication is when it comes to vehicle maintenance, and we're delighted that our team has consistently met your expectations. Thank you for taking the time to share your experience and for being a valued member of our community.
The service was good. I will recommend this service shop.
Business response:
We are overjoyed to hear that you found the quality of our service to be satisfactory. Your willingness to recommend our service department to others means a great deal to us at South County Lexus. We truly value customers like you who take the time to share their positive experiences. Your feedback helps us continue providing excellent automotive care for all our valued clients.
Had a great experience at South County Lexus especially with our sales rep Charlie, who was very thorough and knowledgeable with answering all our questions. Would definitely recommend this dealership and Charlie!
Business response:
We are thrilled to hear about your wonderful experience with us! It sounds like Charlie provided you with exactly the kind of thorough and knowledgeable service we strive to deliver to every customer. We're so pleased that he was able to answer all of your questions and make your visit such a positive one. Your recommendation means the world to us at South County Lexus, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to serve you with the same level of excellence in the futur... read more
Buddy Dudnick and all the technicians did a great job on my GS 350. We were kept fully informed and given accurate, understandable estimates. Car runs and drives great. We have used South County Lexus since 2002, and they always do a great job.
Business response:
Thank you for taking the time to share your wonderful experience. We truly appreciate your recognition of our team's dedication to keeping you well-informed throughout the process and providing clear, accurate estimates. It means so much to hear that your vehicle is running and driving excellently after the service. Your loyalty since 2002 demonstrates the trust you have placed in us, and we are honored to continue serving you and your automotive needs. Your feedback reinforces our commitment to delivering exceptional servic... read more
Lexus South County is very caring in satisfying the customer needs, especially Evan, my service advisor, Evan is the best.
Business response:
Thank you for sharing your wonderful feedback about your experience with our team. We're delighted to hear that you felt well cared for and that your needs were thoroughly addressed during your visit. Your recognition of our service advisor's dedication means so much to us - it's wonderful to know that the exceptional support you received made such a positive impression. We truly appreciate customers like you who take the time to acknowledge outstanding service, and we look forward to continuing to exceed your expectations.
Service person was courteous and friendly.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are thrilled to hear that our service team member provided you with courteous and friendly assistance during your visit. Delivering exceptional customer service is at the heart of what we do at South County Lexus, and your feedback confirms that we are meeting that standard. We truly value customers like you who recognize the efforts our team puts forth to ensure every interaction is welcoming and professional. Your kind words motivate us t... read more
South County Lexus has a 4.7 star rating with 6,142 reviews.
South County Lexus is open now. It will close at 9:00 p.m.