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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Always quickly done, with great communication
Business response:
We are delighted to hear about your positive experience with our service team. Your feedback about our quick turnaround time and excellent communication means so much to us. We strive to make every visit efficient while keeping our customers well-informed throughout the process. Thank you for taking the time to share your experience - we truly appreciate your trust in our team and look forward to continuing to serve you.
Tooooo _ _ _ _ expensive! Convenient, but all that they did could be handled by multiple other mechanics for much less, I just made the decision to pay for the convenience. . .
Business response:
Your thoughts are important to us and we understand your concerns. We recognize that cost is an important factor when choosing automotive services, and we appreciate you acknowledging the convenience we provide. We strive to deliver quality service and ensure that our pricing reflects the specialized expertise and genuine parts we use for your vehicle. We are sorry to hear that you feel this way about the value of our services. Your feedback helps us better understand our customers' perspectives on pricing and service offeri... read more
cruz is a good guy! good communication!
Business response:
We are utterly delighted to hear about your positive experience with our team member! It's wonderful to know that you found him to be someone you could trust and rely on. Clear and consistent communication is something we strive for in every interaction, and we're thrilled that this made such a positive impression during your visit. Your kind words about his character and professionalism truly mean a lot to our South County Lexus family. We appreciate you taking the time to share your experience and look forward to continuin... read more
Always warm and professional.
Business response:
We are elated to hear about your positive experience with our team. Your kind words about receiving warm and professional service truly mean a lot to us. We strive to create a welcoming environment where every customer feels valued and well-cared for. It's wonderful to know that our commitment to maintaining high standards while keeping things friendly and approachable has made a positive impression on you. Thank you for taking the time to share your feedback with us.
Cruz was a great advisor. Service and loaner car were great
Business response:
We are ecstatic to hear about your wonderful experience! It sounds like you received excellent guidance throughout your visit, and we're thrilled that both our service and loaner vehicle program met your expectations. Your feedback about the quality of care you received means so much to our team. We truly appreciate you taking the time to share your positive experience and look forward to continuing to provide you with outstanding service.
Have used South County Lexus service for over 20 years and have always had first class service and customer care.
Business response:
We are ecstatic to hear about your wonderful experience with our service team over the past two decades. Your loyalty as a long-term customer means everything to us, and we are truly grateful that you have consistently received the exceptional service and care you deserve. It brings us great joy to know that we have been able to maintain the high standards you expect throughout all these years. Thank you for being such a valued part of our family and for taking the time to share your positive experience with others.
Great customer service.Hassan kept me updated throughout the day with the progress on my car service. I definitely will recommend this service shop.
Business response:
Thank you for your wonderful feedback about your recent service experience. We are delighted to hear that you received excellent customer care and that our team member kept you well-informed about your vehicle's progress throughout the day. Communication is so important to us, and we truly appreciate you recognizing those efforts. Your recommendation means the world to us at South County Lexus, and we look forward to continuing to provide you with the quality service you deserve.
fast and easy to sched.agent ver accomodating
Business response:
Thank you for your review! We are delighted to hear that scheduling was quick and straightforward for you. It's wonderful to know that our team member was so helpful and willing to work with your needs. We strive to make every interaction smooth and convenient, and your feedback confirms we're on the right track. We truly appreciate you taking the time to share your positive experience.
Everything went perfectly. I was very pleased.
Business response:
We are pleased to hear that our team provided you with the helpful and accurate information you needed. Your positive feedback about our friendly service means so much to us.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,027 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.