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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Scott the Service Advisor is very knowledgeable and very professional!
Business response:
Thank you for your review! We are ecstatic to hear about your positive experience with our service team. It's wonderful to know that you found Scott to be so knowledgeable and professional during your visit. Our service advisors take great pride in providing expert guidance and maintaining the highest standards of professionalism for every Lexus owner.
Prompt and friendly greeting. My service advisor was knowledgeable and thorough, explaining what service was needed. The service items were completed on time at the price quoted.
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that you received such a warm welcome and felt comfortable from the moment you arrived. It's great to know that your service advisor took the time to walk you through everything you needed and made sure you understood each step of the process.
Nestor the service advisor was very responsive and kept me updated on the status of service completion.
Business response:
We are delighted to hear about your positive experience with our service team. Having a service advisor who stays responsive and keeps you informed throughout the process makes such a difference in creating a smooth experience.
The dealership is very clean and they got me a Uber to take me home! The system didn't have my car under my name but that was quickly corrected.
Business response:
We are delighted to hear about your positive experience with us! It's wonderful that you noticed how clean our facility is, as we take great pride in maintaining a welcoming environment for all our customers.
From the beginning of my experience with South County Lexus, All parts of the sales and service elements were outstanding. Beginning with my original sales rep, Andres, to Eric, and finally with John, who completed the process. We now have high regards for your location and organization. Too bad you are so far away from our home in San Diego. However, we will follow up with our scheduled appointment next year. Thank you so much for an amazing experience. Harry Falero
Business response:
Thank you for your wonderful feedback about your experience with our team. We are thrilled to hear that every aspect of your sales and service journey exceeded your expectations. It means so much to know that our team members provided you with outstanding support throughout the entire process.
Quality maintenance experience in a reasonable amount of time.
Business response:
We are delighted to hear that you had such a positive maintenance experience with us. Your feedback about receiving quality service within a reasonable timeframe means so much to our team at South County Lexus.
Overall Excellent!!! Keep Up The Good Work and Professionalism
Business response:
Thank you for taking the time to share your wonderful feedback about your experience with South County Lexus. We are absolutely thrilled to hear that you found our service excellent and appreciate your recognition of our team's professionalism.
Hassan Sarim always takes the best care of me and my vehicles!!
Business response:
We are elated to hear about your wonderful experience with our team. It's clear that you receive exceptional care for both you and your vehicles, and we truly value your trust in our service.
Very happy with the quality and performance !!!
Business response:
We are elated to hear about your satisfaction with both the quality and performance you experienced. Your enthusiasm truly means the world to us at South County Lexus.
South County Lexus has a 4.7 star rating with 6,027 reviews.
South County Lexus is open now. It will close at 9:00 p.m.