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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Every time I bring my car in it's excellent. My service advisor Mr Cruz is awesome. Thank you
Business response:
We are ecstatic to hear about your consistently excellent experiences with us! It's wonderful to know that every visit exceeds your expectations and that you feel well taken care of during your service appointments. Your kind words about your service advisor mean so much to our team - we're fortunate to have dedicated professionals who truly care about providing outstanding customer service. Thank you for being a valued member of the South County Lexus family and for taking the time to share your positive experience!
Keeps you updated on maintenance status. Courteous staff. Clean facility.
Business response:
We are thrilled to hear about your positive experience with our team and facility. Your appreciation for our communication regarding maintenance updates means a great deal to us, as we strive to keep our customers well-informed throughout the service process. It's wonderful to know that you found our staff to be courteous and our facility clean. These elements are essential to providing the exceptional service that our customers deserve. Your feedback reinforces our commitment to maintaining the high standards that make each... read more
Scott is nice and helpful. Pls text me when the next maintenance is approaching !
Business response:
We sincerely value your kind words about Scott's helpful service. It's wonderful to hear that you had such a positive experience with our team. We understand how convenient maintenance reminders can be and appreciate you sharing that feedback with us. Your satisfaction with the service you received means a great deal to us, and we look forward to continuing to provide you with excellent care for your vehicle.
Buddy is the best! Great service.
Business response:
We are ecstatic to hear about your wonderful experience with our team! Your kind words about receiving excellent service truly mean the world to us. We're thrilled that our commitment to providing outstanding customer care made such a positive impression. Thank you for taking the time to share your feedback - it helps us continue delivering the quality service that South County Lexus is known for.
Cruz was good with communication and managing a difficult insurance adjuster.
Business response:
Your positive feedback is incredibly valuable to us. We understand how challenging it can be to work with insurance matters, and we're pleased to hear that Cruz provided excellent communication throughout the process and effectively handled the complexities with your insurance adjuster. At South County Lexus, we take pride in having team members who go above and beyond to support our customers during potentially stressful situations. Your experience reflects our commitment to providing professional service when you need it m... read more
Excellent facility. Service done in time.
Business response:
We are utterly delighted to hear about your positive experience with our facility and that we completed your service in a timely manner. Your satisfaction with the quality of our service and our ability to meet your scheduling expectations means everything to our team. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the exceptional service you deserve.
Very good service. Very courteous
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your recognition of our courteous approach and quality service truly means the world to us. We take great pride in ensuring every customer feels valued and well-cared for during their visit. Thank you for taking the time to share your feedback - it motivates our entire team to continue delivering the exceptional service you deserve.
Always good and as expected! Will come back
Business response:
We are thrilled to hear that your experience with us consistently meets your expectations. Your satisfaction with our service means everything to our team. Knowing that you plan to return for future needs shows the trust you have in us, and we truly appreciate your continued loyalty. We look forward to serving you again and maintaining the high standard of service you have come to expect.
Efficient, courteous technicians and advisors. Clean car
Business response:
We are delighted to hear about your positive experience with our team. Your recognition of our technicians and advisors for their efficiency and courtesy means a great deal to us. We take pride in maintaining high standards of service while ensuring every customer feels welcomed and valued. It's wonderful to know that your vehicle was returned to you in pristine condition, as we believe attention to detail reflects our commitment to excellence. Your feedback reinforces our dedication to providing exceptional automotive care.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,142 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.