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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Car batter died 70 miles from home and this location took great care of our issues plus standard servicing
Business response:
Thank you for your review and for trusting us during such an unexpected situation. We understand how stressful it can be when your vehicle experiences issues far from home, and we're pleased our team could provide the care and attention you needed. It's wonderful to hear that we were able to address your battery concern along with your regular maintenance needs. Your experience reflects our commitment to being there for our customers when they need us most, and we appreciate you taking the time to share your positive experie... read more
The service center and service advisor very helpful
Business response:
We are grateful for your wonderful feedback about your experience with our service team. It's truly meaningful to hear that our service center and advisor provided you with the helpful support you needed. Your satisfaction with the assistance you received reflects our commitment to delivering exceptional care for every customer. We appreciate you taking the time to share your positive experience.
Buddy is knowledgeable, friendly, and honest. He explained my situation well and kept me informed about my car's status.
Business response:
We are ecstatic to hear about your positive experience with our team! It's wonderful to know that you found our service representative to be knowledgeable and trustworthy throughout your visit. We're pleased that you felt well-informed about your vehicle's condition and appreciated the clear communication you received. Your satisfaction with the expertise and friendliness shown during your service experience means a great deal to us at South County Lexus. Thank you for taking the time to share your feedback with us.
I had the option of having a loaner or waiting for my car. I chose the ladder. Everything went fine.
Business response:
We are grateful for your positive feedback about your recent service experience with us. It's wonderful to hear that you had the flexibility to choose between a loaner vehicle and waiting for your own car, and that you found the entire process went smoothly when you decided to wait. Your satisfaction with how everything was handled means a great deal to our team. We appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service.
It's a great place to shop for your next vehicle. Recently, I bought a used ES. The sales staff's support was excellent. Mina and Zoe helped me clarify all the questions, disclosed everything I needed, answered all my questions promptly, and followed up until I drove the vehicle for a week.
Business response:
We are grateful for taking the time to share your wonderful experience. It sounds like you found the perfect vehicle for your needs. We're thrilled to hear that our team provided such outstanding support throughout your entire journey. Having knowledgeable staff members who can address all your concerns, provide complete transparency, respond quickly to inquiries, and continue checking in after your purchase is exactly what we strive for. Your satisfaction with both the vehicle shopping process and the ongoing care you recei... read more
Nestor Molina is an excellent Service Consultant. Thank you!
Business response:
We genuinely appreciate your feedback about your service experience with us. It's wonderful to hear that your service consultant provided such excellent support during your visit. Having knowledgeable team members who truly care about our customers makes all the difference in creating positive experiences. Your recognition of outstanding service means so much to our entire team. We're grateful for customers like you who take the time to share their positive experiences.
Great service from Cruz! He was very knowledgeable and a great communicator!
Business response:
Thank you for the wonderful feedback about Cruz! We're thrilled to hear about his knowledgeable service and excellent communication. We appreciate you taking the time to share your positive experience with South County Lexus.
Easy in and out, great Service Advisor in Evan.
Business response:
Thank you for your positive feedback! We're thrilled to hear about your smooth experience and that Evan provided excellent service. We appreciate you taking the time to share your feedback.
Everything went smoothly. Was very happy from the beginning to the end.
Business response:
Thank you for sharing your wonderful experience with us at South County Lexus. We're thrilled to hear that your entire process was seamless from start to finish. Your feedback means a great deal to our team, and we appreciate the opportunity to serve you.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,142 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.