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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I trust my service rep, Evan to recommend only what's necessary and keep watching possible future problems. He is very knowledgeable.
Business response:
Thank you for sharing your wonderful experience with our service team. Your trust in receiving honest recommendations and having potential concerns monitored shows the kind of reliable relationship we value building with our customers. Having a knowledgeable representative who focuses on what you truly need makes all the difference in maintaining your vehicle properly. We appreciate you taking the time to recognize the expertise and trustworthy approach that made your service experience so positive.
My service advisor Alex Cruz went above and beyond to make my experience great. He walked me through everything that needed to be done, including a recall for a rear camera issue. Explained what my extended service included and what the recommended 25K service, would cost in addition. He also was able to fit me in for my 6 month Zaktek service keeping me from having to come back and wait twice for service. Was able to offer me a bit of help with the overall pricing of service, was friendly and very helpful, supportive.
Business response:
We are pleased to hear about your outstanding service experience. It's wonderful that your service advisor provided such thorough explanations of the work needed, including the rear camera recall, and took the time to review your extended service coverage. We're particularly glad that the team could accommodate your scheduling needs by combining your regular maintenance with your 6-month protective service, saving you an additional trip. The comprehensive approach to your 25K service and the assistance with pricing demonstra... read more
South County Lexus never disappoints, good service, clean and efficient.
Business response:
We are thrilled to hear that our service continues to meet your expectations. Your feedback about our clean facilities and efficient approach means so much to our team. We take pride in providing consistent, quality service that our customers can count on. Thank you for taking the time to share your positive experience with us.
Buddy was so helpful! He made it so easy and the car was done early!
Business response:
We are ecstatic to hear about your wonderful experience! It sounds like our team member provided exceptional assistance and made your visit smooth and straightforward. We're delighted that your service was completed ahead of schedule - that's exactly the kind of efficient and helpful experience we strive to deliver at South County Lexus. Your positive feedback truly brightens our day and motivates us to continue providing outstanding service to all our valued customers.
They were patient and kind. They made the car buying experience a pleasant one.
Business response:
We are delighted to hear about your wonderful experience with our team. Your appreciation for our patient and kind approach truly means the world to us. We understand that purchasing a vehicle is an important decision, and we're thrilled that we could make this process enjoyable for you. Creating pleasant experiences for our customers is at the heart of what we do, and knowing that we succeeded with you brings us great joy. Thank you for taking the time to share your positive feedback with us.
Warm and friendly sales staff, very helpful and easy to work with. Would definitely return for another vehicle purchase. Highly recommend.
Business response:
Your positive experience means the world to us at South County Lexus. We're thrilled to hear that our sales team provided such welcoming and supportive service during your visit. Creating an environment where customers feel comfortable and well-assisted is something we strive for every day. Your feedback about our team being easy to work with truly validates our commitment to exceptional customer care. We look forward to the opportunity to serve you again when you're ready for your next vehicle, and we're grateful for your r... read more
Nothing.. no issues. Very friendly staff
Business response:
We are elated to hear about your positive experience with our team. Your feedback about our friendly staff means so much to us. We're thrilled that everything went smoothly during your visit and that you had no concerns. At South County Lexus, we strive to provide exceptional service to every customer, and it's wonderful to know we met your expectations. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Always a great experience thankfully we purchased an extended maintenance program
Business response:
We deeply cherish your positive feedback about your experience with us. It's wonderful to hear that you consistently have great visits. Your decision to invest in the extended maintenance program shows great foresight, and we're pleased that it has contributed to your overall satisfaction. We truly appreciate customers like you who recognize the value of comprehensive vehicle care and take the time to share their positive experiences with others.
Service Writer Cruz hand-held us thru the whole thing. EXCELLENT!!!
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,027 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.