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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
It was expensive, but the service was good.
Business response:
We are thrilled to hear that you found our service quality to meet your expectations. We understand that maintaining your vehicle represents a significant investment, and we appreciate your recognition of the care and attention our team provides. Your feedback about the value of our service helps us continue delivering the level of expertise that our customers deserve. Thank you for choosing South County Lexus for your service needs.
Like the service, professionalism & detail. I feel they charge to much, not competitive in the local market place.
Business response:
We are elated to hear that you appreciate our service quality, professionalism, and attention to detail. Your positive feedback about these aspects of your experience means a great deal to our team. We understand your concern about pricing competitiveness in the local market, and we truly value you taking the time to share this perspective with us. Your input helps us continuously evaluate how we can better serve our customers while maintaining the high standards of service and care that you've experienced.
Timely and professional service.
Business response:
We genuinely appreciate your feedback about the quality of service you experienced. Hearing that you found our team both timely and professional truly means a great deal to us. We understand how important it is to have efficient service delivered with the highest standards of professionalism. Your experience reflects our commitment to providing exceptional care for every customer who visits us. Thank you for taking the time to share your positive experience with us.
Your service department is excellent. Cruz was especially professional as he explained what was needed and arranged a loaner for me.
Business response:
We are excited to hear about your wonderful experience with our service department. Your recognition of the excellent care you received truly means a lot to us. It's fantastic to know that Cruz provided such professional service by clearly explaining the needed work and ensuring you had convenient transportation with a loaner vehicle. We take pride in delivering this level of attentive service to all our valued customers. Thank you for choosing South County Lexus and for taking the time to share your positive experience.
Service was done on time, and Cruz was wonderful, as always.
Business response:
We are elated to hear about your positive experience with our team. It's wonderful to know that your service was completed punctually and that our staff member provided you with exceptional care. We truly value customers like you who take the time to share their experiences, and we're grateful for your continued trust in South County Lexus. Your feedback motivates us to maintain the high standards of service that you've come to expect.
Excellent service, friendly staff, clean dealership.
Business response:
Thank you for the wonderful review! We're delighted you received outstanding service and found our team knowledgeable and helpful. It's great the video explanations were clear and convenient. Your recommendation means the world to us!
Consistent & clear communication re: status of Vehicle repairs & estimated costs & immediate access to loaner car.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about our clear communication regarding repair status and cost estimates means a great deal to us. We understand how important it is to keep our customers informed throughout the service process, and we're pleased that our team met your expectations. It's wonderful to know that we were able to provide you with immediate access to a loaner vehicle, ensuring your convenience while your vehicle was being serviced. Your experie... read more
Great helpful no presure taff. Very prorfessional! group. I was recommended by friends and found the esperince as they descibed.
Business response:
We are glad to hear about your wonderful experience with our team. It means so much to know that our staff provided the helpful and professional service you were looking for without any pressure during your visit. We truly appreciate that your friends recommended us to you, and we're delighted that your experience matched their positive description. Thank you for choosing South County Lexus and for taking the time to share your feedback with us.
excellent service, knowledgeable adviser, video all necessary recommend for services and accommodating. ask for Alex Cruz.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,317 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.