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Southern Rockies Animal Emergency and Specialty

3.5

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5886 Tutt Blvd, Colorado Springs, CO, 80923, United States

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3.51,846 reviews
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Melissa Machado's profile image
Melissa Machado 
3 years ago

Waited for over three hours 

Business response:

Melissa, we know your time is valuable and can assure you we make every effort to see clients in a timely manner. As an emergency clinic we cannot always predict the wait-time. Critical cases also take priority at times and do cause inevitable delays. We always try to communicate our wait times to the best of our ability. We appreciate you taking the time to reach out and are always open to feedback and suggestions. 

Pam Willock's profile image
Pam Willock 
3 years ago

If you love your pet DON'T take them here! terrible! brought my cat in - waited 7 hours before anyone bother to access his condition and then was sent home. After 7 hours he was finally accessed and was told his temp was low three times and was told to go home and wrap him in a blanket and that he was dehydrated due to his bad teeth. My cat was in such bad shape that he was unable to stand and was in and out of consciousness during the exam at the other emergency vet. My cat crossed the rainbow bridge hours later at another ... read more

Tammy R Ryan's profile image
Tammy R Ryan 
3 years ago

It’s 3am not a soul here and they tell me they can’t see us until after 6am because the Dr is in surgery and the next Dr won’t be in until after 6am We have been here 3 times in the past waited hours and NEVER SEEN 

Business response:

Tammy, we know your time is valuable and can assure you we make every effort to see clients in a timely manner. As an emergency facility we cannot always predict the wait-time. Critical cases and surgeries may take priority at times and do cause inevitable delays. We always try to communicate our wait times to the best of our ability. We appreciate you taking the time to reach out and are always open to feedback and suggestions. 

Anjelah Weatherbee's profile image
Anjelah Weatherbee 
3 years ago

TheySUCK THEY DID NOT HEAL MY PUP AND THEY LAUGHED OUTSIDE OUR ROOM IM GLAD THEY ATE SO HAPPY ABOUT SICK PETS DISGUSTING JUST DISGUSTING DISRESPECTFUL 

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Michaela Davis Johnson 
3 years ago

We have now taken three cats to this place. They just want your money and dont want to actually treat your pet, especially if its a cat. They have gotten their money, and still do not give a crap. Not once have we had any compassion or good bedside manner, and every time we walk in they're just concerned about the money. Right now we have a cat, my moms cat, being treated that may not come home.both of my cats have been teeated here, and we were met with the same cold disposition of the staff. Yesterday, my mom waited all af... read more

Michael Babcock's profile image
Michael Babcock 
3 years ago

Powers emergency vet told me last night.They can't see any more animals tonight, and that Nevada emergency vet hospital is not seeing anymore animals either.That I need to google emergency vets in Denver and go their. Nevada emergency vet hospital took wonderful care of my pet last night and they were very nice. unlike Powers don't wanna work building. 

Vicki Cartwright Hoffmann's profile image
Vicki Cartwright Hoffmann 
4 years ago

I would not recommend. This place wanted to charge $2500 (low) to $3900 (high) for 48 hours of care after our daughters dog (foreign body surgery). My daughter brought her dog up to Centennial and her dog only required 24 hour care and the total was $1000. In addition Powers left in her IV without the saline connected which resulted in her paw to become very swollen. In addition our daughter put down a deposit and then decided to move her up here, paid the $57 exam fee and they did not want to reimburse her credit card. Base... read more

Lana Martinez's profile image
Lana Martinez 
4 years ago

I would not recommend this place because they immediately required a parvo test even though my dog was up to date on his shots. They had our dog for hours and determined that he might have an intestinal blockage and gave him 3 strong medicines by injection. The next day we took our dog to a different vet hospital and they found a golf ball size absess under my dog's tongue. Powers misdiagnosed my dog and thank God we went for a second opinion because they found and drained the absess in 30 minutes and my dog was 100 percen... read more

Corre Simpson's profile image
Corre Simpson 
4 years ago

Update: My dog was diagnosed with Vestibular Syndrome the next morning at our regular Vet clinic. She was in the hospital the entire day. She received IV fluids and anti nausea medication and was sent home with anti nausea medicine. Our Veterinarian also said there were no notes even showing she had been evaluated. Dr. Davis is an incompetent veterinarian who is very condescending and has no compassion for a terrified pet owner. The customer service here is the worst I have dealt with. I had to describe what was happening... read more

Frequently asked questions about Southern Rockies Animal Emergency and Specialty

How is Southern Rockies Animal Emergency and Specialty rated?

Southern Rockies Animal Emergency and Specialty has a 3.5 star rating with 1,846 reviews. 

When is Southern Rockies Animal Emergency and Specialty open?

Southern Rockies Animal Emergency and Specialty is open now. It is open 24/7.