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951 Southpoint Autopark Blvd, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was the only car in the port at the time 4pm. I wasn't acknowledged for 12 minutes. Then when another car pulled up behind me the service attendant went to them first and had to be told by another attendant to come to me first. I had to get out of my car in order to be seen.
The mechanics tried to sell me numerous expensive unnecessary services.
Nearly 3 hours for a basic oil change
I took the car to get several alerts that are appearing on the dashboard resolved. I was charged $279 for them to say that they cannot diagnose or repair it because it needs to go to a body shop first. This is unacceptable. If you are asking me to go somewhere else first before you can diagnose, then you should not be charging me a diagnosis fee. I'm extremely disappointed with this service.
Pricing is extremely high compared to other service shops
I spent 6 hours and the advisor was not friendly. Unable to understand the issue I reported and kept on saying that walk-away feature does not exist in the model. The price to replace the tailgate switch was estimated to be super high at $1200.
Service agent was not good and very rude
tried to sale me a pilot when i told them i wanted a van. That's all.
Salesperson was very responsive. Just didn't like the car.
Southpoint Honda has a 4.6 star rating with 17,327 reviews.
Southpoint Honda is closed now. It will open at 9:00 a.m.