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Southwest Veterinary Hospital
- Veterinarians
- Bakersfield, CA
About this business
WELCOME TO STIERN & SOUTHWEST VETERINARY HOSPITALS The Finest in Veterinary Care for Your Valued Family Member At Stiern and Southwest Veterinary Hospitals, our goal is to provide our clients and their pets with progressive, compassionate Bakersfield veterinary care at reasonable costs and in a pleasant, efficient, and friendly manner. Having been in business for more than 75 years – since 1938 – our commitment to excellence in improving the quality of life for Bakersfield area pets is well known. We treat your pets like ... read more
Location details
2905 Brundage Lane, Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
In response to your response to my review. This is not correct: "According to the receptionist notes on your conversation, an appointment the following morning was offered and was declined." I was not offered an appointment the following morning. I was told by the receptionist that your were fully booked when I asked if we could bring Mathew in the next morning. Your receptionist did not report her notes correctly.
Really bad customer service. Don't ask too many questions or they'll ban you from their office.
Horrible customer service , horrible communication , horrible compassion , horrible schedule management , just awful. Don't waste your time at this vet. My dog has seizures , I moved to Bakersfield last minute and only had a a day of medicine left for him , after calling this vet on a Saturday she assured me she would call me back and set up time for me to come in after she received fax from my vet in LA. No call back, and they are closed Sunday's. I call back on Monday to have my dog be seen and they are booked out until ... read more
Well, I called today to request a ballpark estimate on three specific procedures for my dog and they refused to give one unless I paid $50 for a visit. Since an estimate is pretty standard and several other vets are willing to work with me, I am going to one of them instead. The only good thing I can say is the receptionist who answered the phone was friendly.
I called 6/18/14 at 430 and spoke to Kelly who answered the phone. She was very nice and seemed friendly enough. I have been asking different places for rough estimates on cat declawing. This is the only place that was not able to give me an estimate. When asked why she stuttered and fumbled trying to come up with an excuse. She said "it varies." Then when asked what procedure they use for declawing she said she didn't know. You work at a vet and you can't go ask someone what procedures your doctors use? Horrible customer se... read more
Frequently asked questions about Southwest Veterinary Hospital
How is Southwest Veterinary Hospital rated?
Southwest Veterinary Hospital has a 4.6 star rating with 987 reviews.
When is Southwest Veterinary Hospital open?
Southwest Veterinary Hospital is closed now. It will open tomorrow at 8:00 a.m.