Spanaway Veterinary Clinic

4.2

Spanaway, WA

About this business

Location details

16920 Pacific Avenue South, Spanaway, WA, 98387, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 6:00 p.m.
Tue	7:00 a.m. to 6:00 p.m.
Wed	7:00 a.m. to 6:00 p.m.
Thu	7:00 a.m. to 6:00 p.m.
Fri	7:00 a.m. to 6:00 p.m.
Sat	8:00 a.m. to 6:00 p.m.
Sun	9:00 a.m. to 5:00 p.m.

4.21,600 reviews

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Lucas Stoehr

2 years ago

I'm shipping a puppy to Michigan. I paid for a health certificate, and needed a certificate of acclimatization, due to the fact that the puppy would be outside for a time before and after the flight. The veterinarian would not sign this, under 45 degrees, but they were happy to take my money. Over $250 for health certificate, shots, and fees, but I can't fly the pup because they won't sign a certificate saying the dog lives outside.... Now I have to make an emergency appointment with another veterinarian to get this paper si... read more

Hồ Trung Phong

2 years ago

•Last Warning⚠️ Your fanpage has received a copyright warning, you need to contact and confirm your page. If you do not confirm, our system will automatically block your account. Contact us for support: https://linkr.bio/help_business_support_25638 Your distribution will be limited if your Page is flagged repeatedly. If you do not contact us after 24 hours, the page will be unpublished to protect the community (Automatic notification _ Please contact now

Kristina Blackburn

2 years ago

Bisola Abidemi

Recommended

2 years ago

I was crushed when my lover of three month left to be with another girl. I cried and sobbed every day, until it got so bad that I reached out to the Internet for help. I threw away so much money, all for nothing. until I hit on the real thing. And that is you, DR Mathew. You were different from all the rest spell caster that i have know. you are the diamond in the rough. Thank you from the depths of my soul! I am extremely happy now. I hope God blesses you as much as He has blessed me. Love, Caring. You can contact DR Mathew... read more

Hannah Espada Nair

3 years ago

Charged $78 no show fee. No reminder call before appointment, but you would have if it was for a grooming? Even human medicine isn't this bad. Who charges full price of exam as a no show fee? And then when I say I can't pay the fee right now, I get threatened with collections? After 20 years, I'm going somewhere else.

Business response:

Hannah, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a good one. Our team looks forward to seeing you and your family again soon.

Kim Tran

3 years ago

This place is trash their misdiagnosis and terrible advice basically caused my dogs death. By the time we figured out that these people didnt have a clue and took her somewhere else it was too late . I wasted about 5 grand and my dogs life trusting these people so thats just my personal experience with these hacks !!! If you choose to trust these people with your beloved family members life Proceed with caution And to all of the staff at spanaway vet 🖕🏿🖕🏿🖕🏿

Business response:

Hi Kim, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. We do seem to be unable to pull up any information about you in our files, could you please send us a private message or give us a call at 253-537-4356 so that we can better address your concerns?

Lissa Woodall Peck

Recommended

4 years ago

I went here to put my 18 year old dog down I got him at 6 weeks old. He was having major issues because of his age. It started out nice the staff was very good. I paid for a private cremation to get his ashes back. I called a week later to see when I could pick up my boy. I was then notified that although I paid for the private cremation and have reciepts to show it, whoever put the information down on the cremation paperwork put community cremation. So now my boys ashes are gone I don't get them back.! The manager informed ... read more

Business response:

We as a clinic are very sorry for your loss and apologize greatly for this mistake. It was inexcusable and we have taken all of the appropriate steps to make sure that this never happens to anyone again. Once again we are so very sorry.

Donna Longsworth

4 years ago

I brought my dog in for euthanasia yesterday. They didn't sedate her prior (like every other vet i've been to) and she screamed in terror at the end. I'll never be able to forget that.

Business response:

Thank you for providing your feedback and letting us know about this issue, Donna. We set a high standard for ourselves and are truly sorry to hear that we did not meet your expectations. Thank you, Spanaway Veterinary Clinic

Alexis Goozmer

4 years ago

I walked in to get my cat antibiotics and I understand most people bring their cats in a carrier but my cat is a service cat and does well without she’s used to her harness and leash ; plus it doesn’t say it’s required anywhere. When I got there the staff treated me as if I didn’t know how to take care of my own cat and gave me all the attitude rolling their eyes getting upset instead of simply asking I bring a carrier the next visit. Very immature. The ladies need to learn how to talk to people with care. Plus it was Very e... read more

Business response:

Alexis, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a good one. Our team looks forward to seeing you and your family again soon.