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Spartanburg Toyota
- Car Dealers
- Spartanburg, SC
About this business
Location details
2450 Reidville Rd, Spartanburg, SC, 29301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
We bought a car a few weeks back and have been trying to get a response back from the finance manager and even emailed the general manager and nobody will contact us back ! They are no help after you purchase a vehicle and not trust worthy!
Business response:
Thank you for bringing this to our attention. Customer service is our number one priority. Ashley will be following up with you first thing this morning. We apologize for the delay and will be looking into this further.
My Salesman Ronnie Ray was awesome. The Mgr (young one) will try to screw you for their dollar from the bank on what they’ll make for the loan. I have excellent credit and they come back with a 7.1 apr. Seriously now?? Took hours and another I’m guessing mgr to get involved to get the deal done.
Business response:
We would like to look into this further, but we are having a hard time finding your name in our system. At your earliest convenience please contact our sales director, Roberto Diaz, and he will be happy to assist you.
2 ⭐️ s at best This is my experience with this establishment. I decided to give feedback because I am one who reads reviews and that helps me determine if I want to take my business to a company or not . This dealership I’ve been dealing with three weeks and although after last Saturday’s debacle I still was willing to give them a chance because of a very pleasant lady ( Nathalia) but after being told Monday 8/31/20 that I would be getting a call back on Wednesday 9/2/20 about another car and option I’ve had enough. After g... read more
I had the WORST experience ever with Dave Edwards Toyota. If you can go anywhere but here. The customer service was terrible. Jon Strong in particular laughed in my face while refusing to immediately fix what he admitted they messed up. He then proceeded to lie to his manager and say he never said they did anything wrong. They registered my vehicle in the wrong state and put my sisters name on the registration alone. I will never purchase a car from this dealership again and this is the 3rd vehicle from their within my famil... read more
Business response:
Customer service is our number one priority. We are unsure where the disconnect was when it came to your paperwork, but the information that was submitted is what was signed for in your agreement Please contact our Service Director, Ray Frye and he will be happy to look into your service history. Lastly, we have two sales women in the Pre-Owned department,but we agree that is not enough.We are actively looking to hire more women and sales people in general. We do have many women that work in the dealership as a whole and... read more
RecommendedI need to sell or trade a awesome White and chrome 2016 56.k excellent condition heated seats blue tooth I love it what happened was I dealt with that crazy car lot Chrysler Jeep Nissan in Greer South Carolina they sold me a Nissan rogue that just came in and they hadn't put it through service yet and they sold it to me with a lot of things wrong with it and actually it was a friend salesman that was a friend of mine so very disappointed ended up having a transmission problem that we continue even if you replaced it it was a... read more
Business response:
Hi Wanda, please call one of our Pre-Owned managers at 864-595-2300. We will be happy to help you.
after purchasing a Scion from Dave Edward's the finance manager refiled my contract and signed my name and my sons name on a new contract with added fees, and a new higher monthly payment, beware of purchasing from Dave Edwards!!!!
Business response:
We are looking into this matter. Our Sales Director, Elbert Farris, is off today, but he will give you a call tomorrow morning.
RecommendedI'm sorry... but OVER $400 in labor to fix a water leak for 1.75 hours of work is a total RIP OFF!
Business response:
Our labor rates are comparable and most times lower than industry standards. Please contact our Service Director Ray Frye and he will be happy to take a second look at your receipt.
Where do I even begin? From the lies during the purchase to the issues with the vehicle to the horrible service dept (not the entire dept, just some). Never, ever, ever again!
Always try to sale services your car doesn’t need!
Frequently asked questions about Spartanburg Toyota
How is Spartanburg Toyota rated?
Spartanburg Toyota has a 4.7 star rating with 7,888 reviews.
When is Spartanburg Toyota open?
Spartanburg Toyota is open now. It will close at 8:00 p.m.