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Spartanburg Toyota
- Car Dealers
- Spartanburg, SC
About this business
Location details
2450 Reidville Rd, Spartanburg, SC, 29301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I went there to get 2 recalls done and I had a message that I needed a service done which was spark plug change. I have a 2023 Tundra which is my company truck. I got there and the guy that signed me in was great. From there it went bad quickly. I sat looking out the window by the soda machine for 4 hours watching multiple mechanics get together and shoot the bull and walk around while my truck sat idle. After 3 hours I called the front office while sitting in the waiting room to complain and no one came. It took 3 hours to ... read more
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I was charged $97.48 for an oil change and filter change. Need I say more? Seriously? $75.85 for labor. They take advantage of the Senior Citizens. I called the Bryan Easler in Hendersonville, NC because that is where we used to get out oil changed and like me, they said, "We would never charge that much for an oil change." I will never trust this dealership again. Not only that but Car Care Nut on YouTube has a video warning people about this very thing. It is called price gouging. Shameful.
Business response:
We apologize for any inconvenience you experienced during your visit. Our pricing is based on industry standards and includes high-quality service. We strive to provide fair and transparent pricing to all our customers. If you have any further concerns, please feel free to reach out to us at (864) 453-9627.
I was lied to about needing brakes and a new battery. I spent $120 and changed my own brakes that were still good. Battery test showed good as well.
Business response:
We apologize for any confusion or misinformation you may have received regarding your brakes and battery. Our team always strives to provide accurate and honest assessments of vehicle maintenance needs. We appreciate your feedback and will use it to improve our services. If you have any further concerns, please feel free to contact us at (864) 453-9627.
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Trust issues. Took our car in for an oil change. My husband changed the air filter before we left the house. Guess what? Air filter received a yellow mark. Last visit we were told we desperately needed brake pads. Husband changed the pads. Guess what? Still had enough padding left on the ones he took off that we saved them. Visit before that. My husband had recently plugged a tire. We were told the tire had a nail in it and couldn’t be fixed that we needed a new tire. My husband asked if they were referring to the one he h... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Janet. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will have our Fixed Ops Director, Ray Frye reach out to you shortly. We would like to hear more about your experience and improve in any way we can. Thank you again.
Frequently asked questions about Spartanburg Toyota
How is Spartanburg Toyota rated?
Spartanburg Toyota has a 4.7 star rating with 7,887 reviews.
When is Spartanburg Toyota open?
Spartanburg Toyota is closed now. It will open at 9:00 a.m.