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Spartanburg Toyota
- Car Dealers
- Spartanburg, SC
About this business
Location details
2450 Reidville Rd, Spartanburg, SC, 29301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
My service advisor was super amazing so I'm not gonna criticize him. My experience was horrible. I drive a older car which is kinda rare and I trusted them to help fix it. spent over a thousand on this car to them just to get it back and its it has more problems then it went in with. one issue they fixed free of charge so thank you for that but now I have another issue same thing. the men working on my car aren't paying attention. another hose is loose and I don't have the time to keep coming back. mind you I have to work to... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Xtal. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I have passed your message on to our Fixed Ops Director, Ray Frye and will have him reach out to you shortly. Thank you again.
My mom bought her car from Dave Edwards because of the lifetime warranty. But when she went in today they told her it was no good. When he sold the company he only had to put 2 million dollars towards the lifetime warranties and obviously that ran out quick and they will not honor it. There was no warning or announcement on this. Would never buy from a company that does not honor their word or the “reputation” they bought. The solution offered to her was to buy a car from the new owners and that supposedly would have a life... read more
RecommendedI have been working with Thomas about a vechicle that had been on their lot for over a month. I had them to run my credit, I got approved but he had not physically seen my trade vechicle, he gave me a quote based off whatever book value they use. I was to bring my vechicle in today for a physical appraisal. He let me know what my payments would be. I was in the process of leaving my job to go purchase the vechicle, remind you a vechicle that has been sitting on the lot for over a month. He calls me to tell me that he sold th... read more
Recommendedi really can't recommend her in 100 paragragh but in summary she regained and was able to help me from my financial mess to a stable and financial balance. i invested my last 2,000 dollars and i was restless because that was my last hope but behold she was able to help me generate the sum of 24,000 dollars all within a week.i really can't stop thanking her and i pray that God will crown her good work with everlasting happiness contact her for investment help via Email: Khloegregory67@gmail.com WhatsApp: +1(415) 891-9549 I l... read more
never ever, EVER. Will I walk into this place
wait way too long. you're overbooking. people frustrated in waiting area. service gone down hill since Dave left. pushing services on people. just my opinion and what i see
Business response:
Thank you for providing your feedback and letting us know about this issue, Renae. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to our service manager, Adam Ortiz at 864-595-2300. We want to hear more about your experience and help in any way that we can. Thank you again.
My husband had his truck serviced after three visits because they had to order a part for his 2013 Ford truck, that we bought at Dave Edwards in October of 2021. We were told at our first visit that we could come back any time, no appointment needed because the part was there. At the second visit we again asked if we needed an appointment, were assured we did not, however they would need to order the part, so we would have to wait until the following week. After waiting for two hours, at the third visit we were handed a bil... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Susan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We have already passed your message along to our Service Manager. He will be reaching out to you shortly if he has not already. Thank you again for letting us know about this issue.
was very unprofessional and sold a car out from under someone who had already been approved to purchase. also tried to pressure her to finance through them instead of her personal bank!
Business response:
Thank you for taking the time to leave us a review. We strive for every customer to have a 5-Star experience with every visit, and we are very sorry that your experience with us was not up to par. Please reach out to our Sales Director, Roberto Diaz, at 864-595-2300 ext. 271 so we can learn more about your experience. Thank you again.
If you’re looking to purchase a new vehicle, do NOT use Spartanburg Toyota! I have been looking to special order a 4Runner (because as you all know, new inventory is minimal). My ONLY request was that the vehicle be 4WD. Someone calls me yesterday to tell me that the vehicle I have ordered will be in today, and that they are willing to negotiate with MSRP. When I arrive at the dealership, after working a 12 hour night shift, the vehicle on the lot is in fact not the vehicle I’ve ordered. It’s not even 4WD. Okay, fine. Back... read more
Business response:
Customer service is our number one priority. Our General Sales Manager, Roberto Diaz, has tried to reach out to you. Please give him a call back at your earliest convenience.
Frequently asked questions about Spartanburg Toyota
How is Spartanburg Toyota rated?
Spartanburg Toyota has a 4.7 star rating with 7,888 reviews.
When is Spartanburg Toyota open?
Spartanburg Toyota is open now. It will close at 8:00 p.m.