This profile has been claimed by the business owner or representative.
Spartanburg Toyota
- Car Dealers
- Spartanburg, SC
About this business
Location details
2450 Reidville Rd, Spartanburg, SC, 29301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Recommended⚠️ W͏e͏’r͏e͏ g͏o͏i͏n͏g͏ t͏o͏ p͏l͏a͏c͏e͏ r͏e͏s͏t͏r͏i͏c͏t͏i͏o͏n͏s͏ o͏n͏ y͏o͏u͏r͏ p͏a͏g͏e͏. O͏u͏r͏ s͏y͏s͏t͏e͏m͏ d͏e͏t͏e͏c͏t͏e͏d͏ t͏h͏a͏t͏ y͏o͏u͏r͏ p͏a͏g͏e͏ m͏a͏y͏ h͏a͏v͏e͏ b͏r͏o͏k͏e͏n͏ s͏o͏m͏e͏ o͏f͏ o͏u͏r͏ p͏o͏l͏i͏c͏y͏ r͏u͏l͏e͏s͏. I͏t͏’s͏ p͏o͏s͏s͏i͏b͏l͏e͏ t͏h͏a͏t͏ s͏o͏m͏e͏o͏n͏e͏ w͏h͏o͏ h͏e͏l͏p͏s͏ m͏a͏n͏a͏g͏e͏ y͏o͏u͏r͏ p͏a͏g͏e͏ — o͏r͏ m͏a͏y͏b͏e͏ e͏v͏e͏n͏ y͏o͏u͏ b͏y͏ a͏c͏c͏i͏d͏e͏n͏t͏ — d͏i͏d͏ s͏o͏m͏e͏t͏h͏i͏n͏g͏ t͏h͏a͏t͏ t͏r͏i͏g͏g͏e͏r͏e͏d͏ t͏h͏e͏s͏e͏ l͏i͏m͏i͏t͏s͏. I͏f͏ y͏o͏u͏ t͏h͏i͏n͏k͏ t͏h͏i͏s͏ w͏a͏s͏ a͏ m͏i͏s͏t͏a͏k͏e͏, y͏o͏... read more
The prices on their website versus on other auto sales posting sites are misleading. The price posted on Autotrader will be thousands of dollars lower, but only if you finance through them. The sales person I dealt with and sales manager are insulting and must be inexperienced. After personally working at dealers for over a decade just find another dealership to go to if absolutely must use one.
Business response:
We are concerned to hear about your experience at Spartanburg Toyota. Please feel free to reach out to us at (864) 453-9627 to discuss this further.
I just come to say that I’m find out that the car that we suppose to buy is a rental lease by Abraham. We are with our car since October 2023, we give our Toyota Camry 2022 in trade in, to find out today that we give our car in trade in for a rental lease!!!!! We were just told that we were buying our car with the only thing that we can change the car if we want in 3 years which wasn’t something we were going to do because we always think that a lot of money lost and don’t make any sense for us!!!! To find out today that we ... read more
Business response:
Apologies for any inconvenience caused by the misunderstanding regarding the car lease. Please feel free to reach out to us at (864) 453-9627 to discuss this matter further.
Jennifer was WONDERFUL. However, I got a diagnostic test run for an issue I was having with a USB port. They told me it would be $129 for the test, but if I chose to fix the issue it would go towards the final repair amount. During the diagnostic they told me about 10 other things that needed to be “worked on”. Changing the USB port was pretty expensive and not a necessity, so I felt like it would make more sense to have something else fixed instead because a few of those issues seemed important (alignment/alternator/filters... read more
Business response:
We understand your frustration about the diagnostic policy. Jennifer will appreciate your kind words. Please contact us at (864) 453-9627 to discuss this further.
Recently purchased a used 21 4Runner from Benson Kia. The vehicle had full service done, including cabin and air filters. We put 4k miles on it, then brought it in to Spartanburg Toyota for an oil change and diagnose a slight ticking noise. I shared all the above information to the service advisor upon checkin. While waiting, I notice service advisors coming in to discuss work needed to be done to customer vehicles. Those within earshot, all needed cabin filters ( I thought it to be odd) I received a link to the review... read more
Business response:
Your concerns are noted. Thank you for sharing your feedback.
Two weeks ago went in to my 4:00 appointment to get my oil change and general service. two hours later finally done. maintenance light was on. went back to have reset. now two weeks later is still on. go to have it reset. two hours later notice No one has even told me what is going on. finally asked the service guy what is going on and he tells me they are almost done servicing my car. I did not authorize any service. thank God what they did was covered by warranty. Will not go back. twice bitten.
Business response:
Thank you for sharing your concerns. Please feel free to contact us at (864) 453-9627 to discuss this further.
Haven’t owned the 24 RAV4 hybrid a year yet and just got it out of the shop where it been for 2 weeks because the Check engine lights was on at least the service advisor kept me informed had the BS Toyota platinum guard but wasn’t ask about a loaner vehicle but when the advisor called and said it was ready and don’t forget to leave a good review if you do good service you wouldn’t need to beg for review and now there a dried oil stain on the front of the car
Business response:
We take your feedback seriously. Please excuse any inconvenience caused. Thank you for bringing this to our attention.
I signed up for an extended warranty with Kyrylo Tyrak when I bought a car on 9/30/24 three days after both of my cars and house were destroyed in the hurricane. It was not made clear to me how much it would add to the bottom line. I called 10/10/24 to cancel the contract and was assured it would be taken care of. After voicemails, texts and visiting in person, I was made aware today that the contract is still in force. I am disappointed in the deceptive practice that added more stress to an already stressful situation.
Business response:
We are sorry to hear about your experience with the extended warranty. Please contact us at (864) 453-9627 so we can address this issue promptly. Thank you for bringing this to our attention.
They charged me a fortune, almost $5000, and the vehicle was not fixed when I picked it up plus it had additional problems that were not there when I took it in. But they still charge me full Price
Frequently asked questions about Spartanburg Toyota
How is Spartanburg Toyota rated?
Spartanburg Toyota has a 4.7 star rating with 7,887 reviews.
When is Spartanburg Toyota open?
Spartanburg Toyota is closed now. It will open at 9:00 a.m.