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Spring Creek Village
- Assisted Living Facilities
- Spring, Texas
About this business
Location details
20305 Holzwarth Rd, Spring, Texas, 77388, United States
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Housekeeping is horrible. Staff is very friendly. No communication with the family, at all. The meals are of mediocre quality. The move in process was fine. Suggestion for improvement: work on communications and food. It's a 50/50 on recommendation to others, for me. She pays too much for what care she gets, but staff are friendly.
Mom and Dad are happy at Spring Creek Village and that's the main thing. I feel they are safe there and well attended to. Online availability to menus and activity calendar and billing is much less than either I was lead to believe or perhaps I just assumed. Either way, it's been easy to connect with the right staff member as my needs arise. One silly thing - the cable TV which is included with the rent is not good at all - lots of channels coming thru in standard definition and not a great picture. Anyway, I'm happy with ou... read more
Business response:
Hi there, Kathy! Thank you so much for your kind words. We are so glad you've had a positive experience with our staff and community and are honored that you trusted us with your mom and dad's care. We take all feedback into consideration and appreciate the review!
I’m helping my neighbors find an assisted living, staff & residents were very welcoming despite we did not have an appointment. Very clean, food looked great, the staff was friendly. Will definitely recommend this place.
Business response:
Lili- thank you for the feedback! We are so glad you had a positive experience with our staff and community.
Very nice place, attentive to residents and families. Activities and therapies available on site. I would recommend, but families should stay involved with their loved ones!
Business response:
Thank you so much for your review!
My loved one is a resident at Spring Creek Village. They're a good bunch of folks here. The move in was as smooth as silk and the staff was and is great. I would definitely recommend this facility to family and friends!
Business response:
Thank you for your review! We're so glad you've had such a good experience with our staff and community.
The food for sure, could be improved. Compassion on the corporate side could be greatly improved! The health care was great. The living conditions were great. The food was terrible and when my loved one passed away there, the office staff wanted 30 days notice. They knew my loved one was going downhill and that hospice was with them for the last two weeks before they passed. How can you give 30 days notice? Very greedy!
Business response:
Hi there- thank you for your review. We appreciate all feedback, as it helps us improve our community. We would love to discuss this issue with you further. You can reach out to our executive director at (281) 257-2299.
There is no complaints about the food. The staff is very friendly, and they are willing to go out of there way to accomodate any needs, or questions that I may have. They were very great with getting my loved one acclimated with the new community.
Visit often and be the squeaky wheel, not that it does any good.
Would recommend null
Frequently asked questions about Spring Creek Village
How is Spring Creek Village rated?
Spring Creek Village has a 4.2 star rating with 251 reviews.
When is Spring Creek Village open?
Spring Creek Village is open now. It is open 24/7.