SpringHill Suites Phoenix Goodyear

argiro 

on Expedia

a year ago

I stayed at SpringHill got 3 nights, the first night TV went out, they never fixed it, I prepaid the room through Expedia, they charged my debit card after the first night for the entire stay, had to wait till Monday to contact my bank. In the meantime, $610 less was in my account for the weekend. They offered no credit other than giving me 2,000 bonvoy points. Staff could really care less! 

John 

on Expedia

a year ago

We were surprised that the filthy elevator floor was not cleaned from the time we arrived late afternoon until we left mid morning the next day. The entrance to the hotel is also underwhelming. Like entering a warehouse. We suspect that it is a rather new property that will have the entrance upgraded. The room and breakfast were very good. 

Antonio 

on Expedia

2 years ago

Surround are to many constructions 

Marco 

on Expedia

2 years ago

I don't like the fact that you charge for parking in your own lot, while we are staying there. I didn't see any private security taking care of our vehicles. 

Sonia 

on Expedia

2 years ago

Room was perfect it was clean bed was comfortable pillows were perfect the only thing was the pull out mattress that’s under the couch it had a pee stain & my daughter’s room next door was the same it had a pee stain as well they need to replace thoes mattress room 221 & room 219 they need to check the rest of the rooms if they have any stains on them as well 

Daniel 

on Expedia

2 years ago

Our room door looked like it was bashed in before from the bttom right corner you can pretty much peek in. Shower head was loose, wall paper in bathroom was ripped, bathroom sink drain stopper was broken.. I would expect better for what I paid for 2 days