St. Paul Veterinary Clinic

Dev M. 

on Yelp

3 years ago

The vets are nice and respectable but the lady answering the phone has no respect at all, we waited outside for a hour and 20 minutes and I called to see how much much and she got super rude with me, I would recommend somewhere where they're a little more respectful. 

Daniel W. 

on Yelp

3 years ago

Don't go here unless you like waiting in the parking lot for hours. . . They are freaky about COVID, so they won't let you in until they call you back, which could be up to 3 hours. Then you get a vet who could not get a job anywhere else who charges you a fortune. STAY AWAY!!! 

Chris P. 

on Yelp

3 years ago

I have been a customer of St.Paul Veterinary Clinic for 30 plus years. The care is fine, but the way they handle the intake is awful. You have to call in when you are there and then wait for them to call you when it is your turn. I waited for over 3 hours to have my dog seen. I called twice to get an update as to where he was in the list. The second time I called a very rude gentleman told me to stop calling and I was 5th in line. I waited for a call for an hour and fifteen minutes, then I did call back to make sure my dog w... read more

Shanna S. 

on Yelp

4 years ago

This clinic came highly recommended by multiple people online who raved about the quality of service and the good care the vets provided their cats/dogs. Of course, hearing this... I wanted to take my dogs here to get a vaccine and renewals of their flea, tick, heartworm medications. This is a first come first serve clinic and I had to wait 1.5 hours in the parking lot to be seen. The vet tech who took care of the dogs was nice enough. One dog got his shot and had renewals of their medications. All was well. She asked if I w... read more

Janell C. 

on Yelp

4 years ago

This place is very terrible to take your pet. I had a 6 week old puppy with low glucose and was diagnosed with hypoglycemia. They gave my dog some glucose treatment dewormed him and sent him on home within about 10 minutes. Me trusting the vet because they're supposed to help us out. I woke up the next morning to my pup dead lifeless which crushed soul. This place has very little care for any of the dogs that comes in and out of there. I would never recommend them ! 

Norms B. 

on Yelp

4 years ago

I am visiting from Florida and googled this office, it was also recommended by family. Very disappointed. To begin with there was absolutely no place to take my doggie to pee or poop while waiting in the car. Just a big cemented parking lot. There was poop and pee everywhere near the entrance and the walkway leading to the front door. I had to dodge and tip toe just to attempt to walk my doggie. They should place a grassy area with poop bags somewhere like every other vets office my 5 dogs have gone to. Second, the vet se... read more

Danielle K. 

on Yelp

5 years ago

We had a good experience with the veterinarian. He explained the issues our cat was experiencing and offered an alternative solution. He administered Barium and fluids and instructed me to return 1.5 hours later to pick up our cat. Because this was the second obstruction we've dealt with and had ongoing debt from the first surgery, we needed to use Scratchpay (credit card for vet care).The secretaries did not know how to accept the payment after we were approved. But that was not the issue. They called the manager who... read more

Maxine M. 

on Yelp

5 years ago

The customer service here is absolutely horrific. I called to get replacement anxiety meds for my little dog who relies on them and was lectured and even berated by the staff. My other dog had gotten into the meds and destroyed them, hence the need for replacements. After speaking to 7 different members of staff, all of whom did not help and passed me off, I was told that I could not get replacements meds because I had just picked up his refill. And if I absolutely needed them someone else there would have to sign off on it.... read more

Leona S. 

on Yelp

5 years ago

Ok I've been going there fir 30 plus years !!! Always had outstanding service and good care by them !!! I don't know what's going on in 2020 but the service and quality is really really crazy and I understand we're all stressed however I paid almost $1000 in a five week. Time frame For my dog to still get a run around and no diagnosis by Dr. Ben!! I've called no call back for over a week numerous calls !!! Ok 5 weeks in still no help !!! There steady charging me ; taking blood Numerous times then they say well I think he m... read more