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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need.
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
Get directions
Very personal care
Business response:
Hello Mr. Bean, Thank you for the 5 star rating and feedback! We're always here, open and ready to help when you need us most, 24/7! Please get well soon and thanks again!
The doctor, nurse and X-ray tech were great. I was in and out fairly quick. I got the answers I needed. I was however super frustrated with the clerk, she couldn’t pull up my insurance information online. I still don’t know what my insurance covered or not. Other than that, I would highly recommend.
Business response:
Hello, So sorry to hear there was a problem verifying insurance, however, we appreciate all of the feedback regarding our Star ER facility and staff. We're happy you chose Complete Care and this gives us an opportunity to do better in the future. We are always here and ready to help with any and all emergency medical issues. Please get well soon and thank you!
Everyone was very good. Nurse was excellent
Business response:
Hello Ms. Scott, We really appreciate you taking the time to share your rating with us. Such kind words also! Thank you so much! Please get well soon and thanks again!
Was treated quickly and efficiently. Your referral to the infusion clinic did the trick for me.... feel like I will soon be 100%. Thank you for being here!!!
Business response:
Hello Ms. Simmons, We really appreciate you taking the time to share your rating with us. So happy your visit went smoothly and you found the referral to the infusion clinic just the thing you needed!! Please get well soon and thank you so much!
The nurses and Drs are great. One of the front desk ladies is rude, but the medical care was great.
Business response:
Hello, Thank you for choosing our Star ER when you needed help recently. We appreciate the kind words and 5 star rating. We hope you start to feel better very soon. Please take care!
The staff is very professional and friendly!
Business response:
Hello Ms. Mcgee, Thank you so much for your kind words, Roberta. We really appreciate you taking the time out to share your experience with us. Hope you feel much better very soon! Please take care. Cheers, STAR ER
Great experience- from the front desk - to the nurse Tracy - to Dr. Bowman. Clean atmosphere. Quick response to get me back in a room. Answered all my questions and didn’t rich me through. I will definitely use them again.
Business response:
Hello Mr. Bolles, Thank you so much for the kind review of Star ER. Our team there is FANTASTIC! We are so proud and happy that you trust in us enough to visit again in the future if needed. We hope you get well soon. Thanks again.
Everyone was great! Both the people that did direct care, the MD and the ladies at the front were wonderful.
Business response:
Hello Ms. Crager, Thank you so much for taking the time to leave an excellent rating. We really appreciate your trust in us. So happy you had such a good experience with everyone. Please take care.
The experience was awesome people there were real caring made me feel better thank you too all the wonderful care givers!Great job.God bless.
Business response:
We are so grateful for your review. Thanks for sharing the five stars with us! We couldn't be happier that you had such a good ER experience with us. Please get well soon and thank you!!!!
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 4.9 star rating with 1,462 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.