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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need.
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
Get directions
Seen right and received fantastic customer service
Business response:
Hello Mr. Butler We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER recently and so happy you had a good visit at Complete Care. Please take care and thank you so much!
Great ,great,great
Business response:
Hello Mr. McKinney, Thank you, Thank you, Thank you!!!! Please take care.
I’ve been to Star a couple of times. The staff there is awesome! I have always been treated like I was the only patient they had. When I fell and cut my eyebrow open, Dr. Ferguson did such a great job stitching it up that it is barely noticeable. I have recommended Star to several people.
Business response:
Hello Ms. Martin, Thank you for being a loyal patient to Star ER. We are so happy to hear Dr. Ferguson did such a great job and that you have recommended us to others. That always says alot! We hope you heal quickly! Please take care and thanks again!
The front desk ladies weren’t very friendly but after that it was an amazing experience! Dr. Bowman is the best. So kind and very informative and knowledgeable! Very clean environment and just an overall great experience if an ER visit can be good, it was great!
Business response:
Hello Ms. Green, So sorry your visit started out on the rocky side, we love feedback so we can address any issues our patients may find. We're thrilled the rest of your stay was good though. Dr. Bowman and is crew are top notch!! Thank you for all of the kind words! We appreciate you! Please get well soon and thanks again!
Great Showed urgency. Easy in and out. Everyone was quite pleasant
Business response:
Hello Mr. Arledge, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful for the kind words! We are always here and ready to help when you need us most. Please get well soon and thank you so much!
Great, very attentive and professional
Business response:
Hello Mr. Hjalmquist, We really appreciate you taking the time to share your rating with us. We are so grateful for the kind words! We are always here and ready to help when you need us most. Please get well soon and thank you so much!
I was taken care of very well. My nurse was very nice n helpful. Very good at what he does.
Business response:
Hello Ms. Esqueda, We really appreciate you taking the time to share your high rating with us. We are so grateful you chose our Star ER facility. Our staff there loves their patients and we believe it shows! Please get well soon and thank you again!
Very clean, professional, and fast service! Everyone was awesome from the receptionist, to the nurse, to the lab tech, to the dr. at Star ER. We had been recommended to go there when needed, and those recommendations were spot on! Very pleased that we went there and had a great experience, especially as far as going to the ER. No wait time and very professional! Thank you!
Business response:
Hello, We really appreciate you taking the time to share your rating with us. We are so grateful for the wonderful feedback. We strive to make the patients ER experience the best it can possibly be! Our staff truly love their patients so it's easy for us! Please get well soon and thank you so much!
Everyone was kind , efficient, and caring
Business response:
Hello Mr. Trevey, Thank you for the kind words and 5 stars! Our employees at Star ER are happy to be able to offer high quality healthcare to the community. We hope you get well soon and stay healthy! Thanks again!
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 5 star rating with 1,433 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.