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STAR ER

5.0

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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5.01,461 reviews
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Nancy P.'s profile image
Nancy P. 
3 years ago

Everyone was very kind and concerned and professional 

Business response:

Hello Ms. Pharis, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER location recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again 

Rhonda P.'s profile image
Rhonda P. 
3 years ago

From check in to being seen all went smooth quick and everyone was very nice 

Business response:

Hello Ms. Pool, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER location recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again 

Henry Moret S.'s profile image
Henry Moret S. 
3 years ago

I was suffering from acute diverticulitis, but needed confirmation. The medical staff is incredibly professional, and thorough in their approach. The physician on duty was excellent, my male nurse, was a caring, ultra competent professional. I sincerely believe that this ER, is “Best In State”! 

Business response:

Hello Mr. Sosa, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER location recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! It makes us proud that you think we are the best ER in the state, our patients deserve to be treated this way. Please get well soon and thanks again! 

Madison M.'s profile image
Madison M. 
3 years ago

From the front desk Avery to the my Nurse Darlene And of course Dr Bowman . Star ER is the best everyone does a great job taking care of you when your sick and scared all at one time. Thank you all for the great care and service. 

Business response:

Hello Ms. Morin, Hello, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER facility recently when you needed emergency medical care!. We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again! 

Stefanie G.'s profile image
Stefanie G. 
3 years ago

Dr, assistant, and nurses were awesome. Quick attention and easy to follow instructions and explanations. Will be using from now on, but not often I hope! Have already shared my experience with friends with recommendations 

Business response:

Hello Ms. Gannon, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER facility recently when you needed emergency medical care!. We are always here to help 24/7. Thank you for the kind words, it was our privilege to serve you! We hope you never need us again but thanks for the recommendations! Please get well soon and thanks again! 

Alan B.'s profile image
Alan B. 
3 years ago

Wait was a little long but that was to be expected. Doc came in a did his thing mop problem! 

Business response:

Hello Mr. Burns, So sorry for the longer than usual wait time! We do really appreciate you taking the time to share your 5 star rating with us though. We are so grateful you chose Complete Care for your emergency healthcare needs. Please feel better soon and thank you! 

Gene B.'s profile image
Gene B. 
3 years ago

Seen right and received fantastic customer service 

Business response:

Hello Mr. Butler We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Star ER recently and so happy you had a good visit at Complete Care. Please take care and thank you so much! 

Ronald M.'s profile image
Ronald M. 
3 years ago

Great ,great,great 

Business response:

Hello Mr. McKinney, Thank you, Thank you, Thank you!!!! Please take care. 

Jeannette M.'s profile image
Jeannette M. 
3 years ago

I’ve been to Star a couple of times. The staff there is awesome! I have always been treated like I was the only patient they had. When I fell and cut my eyebrow open, Dr. Ferguson did such a great job stitching it up that it is barely noticeable. I have recommended Star to several people. 

Business response:

Hello Ms. Martin, Thank you for being a loyal patient to Star ER. We are so happy to hear Dr. Ferguson did such a great job and that you have recommended us to others. That always says alot! We hope you heal quickly! Please take care and thanks again! 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 5 star rating with 1,461 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.