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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need.
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
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Very professional and caring. Received excellent care
Business response:
Hello Ms. Crump, We really appreciate you taking the time to share your rating with us. We are so grateful you had such a good ER experience with Complete Care. Please get well soon and thank you so much!
Efficient, quick, & did not perform Tests that weren’t needed.
Business response:
Hello Ms. Williams, We really appreciate you taking the time to share your rating with us. We are so grateful that you chose our Star ER for care. Please get well soon and thank you so much!
Came in with asthma attack/shortness of breath. Receptionist was kind and helpful in understanding my situation and made sure to inform nurse of situation. Nurse Grace was very kind and knowledgeable. Even though they were busy she kept checking on me frequently. Dr Skelton, most attentive and caring.
Business response:
Hello Ms. Gomez, We have a great staff at Star ER and while it's a shame you were feeling under the weather, you chose us to help with your care. We're very thankful! We hope you can start to feel better very soon. We'll make sure to pass along your review! Thank you so much!
Very personal care
Business response:
Hello Mr. Bean, Thank you for the 5 star rating and feedback! We're always here, open and ready to help when you need us most, 24/7! Please get well soon and thanks again!
The doctor, nurse and X-ray tech were great. I was in and out fairly quick. I got the answers I needed. I was however super frustrated with the clerk, she couldn’t pull up my insurance information online. I still don’t know what my insurance covered or not. Other than that, I would highly recommend.
Business response:
Hello, So sorry to hear there was a problem verifying insurance, however, we appreciate all of the feedback regarding our Star ER facility and staff. We're happy you chose Complete Care and this gives us an opportunity to do better in the future. We are always here and ready to help with any and all emergency medical issues. Please get well soon and thank you!
Everyone was very good. Nurse was excellent
Business response:
Hello Ms. Scott, We really appreciate you taking the time to share your rating with us. Such kind words also! Thank you so much! Please get well soon and thanks again!
Was treated quickly and efficiently. Your referral to the infusion clinic did the trick for me.... feel like I will soon be 100%. Thank you for being here!!!
Business response:
Hello Ms. Simmons, We really appreciate you taking the time to share your rating with us. So happy your visit went smoothly and you found the referral to the infusion clinic just the thing you needed!! Please get well soon and thank you so much!
The nurses and Drs are great. One of the front desk ladies is rude, but the medical care was great.
Business response:
Hello, Thank you for choosing our Star ER when you needed help recently. We appreciate the kind words and 5 star rating. We hope you start to feel better very soon. Please take care!
The staff is very professional and friendly!
Business response:
Hello Ms. Mcgee, Thank you so much for your kind words, Roberta. We really appreciate you taking the time out to share your experience with us. Hope you feel much better very soon! Please take care. Cheers, STAR ER
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 5 star rating with 1,433 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.