STAR ER's cover image
Claimed

This profile has been claimed by the business owner or representative.

STAR ER

5.0

About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

Get directions
5.01,450 reviews
Select a rating
Judy H.'s profile image
Judy H. 
3 years ago

As over worked I’m sure most of y’all are thank yall for tending to me amd listening to me! 

Business response:

Hello Ms. Herrera, It was our pleasure to serve you and make sure you are on the road to recovery now! We appreciate the kind words and the 5 stars. Continue to feel better and please stay safe! Thank you so much! 

Coby W.'s profile image
Coby W. 
3 years ago

Had a great experience from everyone 

Business response:

Hello Mr. Wright, We really appreciate you taking the time to share your high rating with us. We are grateful you had such a good experience with Complete Care and we want you to know we're here 24/7 and ready to help if you ever need us again in the future. Thank you so much! 

Isabel H.'s profile image
Isabel H. 
3 years ago

You Guys showed awesome gratitude & concern about your patients. I Thank God for your excellent service. 

Business response:

Hello Ms. Hernandez, Thank you so much for the kind review of Star ER. We love our patients here at Complete Care and want them to have the best ER experience. We hope you feel much better very soon. Thank you again and please take care. 

MICHAEL C.'s profile image
MICHAEL C. 
3 years ago

everything worked well. from start to finish, entire staff was attentive and took great care to explain everything that was to be done. HIGHLY RECCOMMEND STAR ER 

Business response:

Hello Mr. Collins, Thank you for the recommendations of our Star ER! Word of mouth is our best advertising! We are so happy to hear you had such a good ER experience with Complete Care. We are open around the clock and always ready to help with any emergency medical issue. We hope you feel better soon. Thanks again! 

Arnold S.'s profile image
Arnold S. 
3 years ago

Fast and friendly 

Business response:

Hello Mr. Slaton, Thank you so much! We appreciate and value your opinion! Please take care. 

Allyson T.'s profile image
Allyson T. 
3 years ago

Everyone treated us with respect 

Business response:

Hello Ms. Thoms, Thank you for the 5 stars and kind words! So happy you chose Star ER. Please take care! 

Dominic H.'s profile image
Dominic H. 
3 years ago

Staff was great, wait time very minimal! They took great care of my son! 

Business response:

Hello Mr. Hernandez, Thank you for taking the time to write a bit about your experience at our Star ER. We appreciate the kind words and 5 stars! We hope your son feels much better very soon. Thank you again and please take care. 

Cameron H.'s profile image
Cameron H. 
3 years ago

Good service and experience just took awhile for X-rays to come back. 

Business response:

Thank you for trusting us with your care. We are happy to hear that you received good service. We are sorry that it took a while for your x-rays to come back. Our staff works diligently to minimize delays, and we will use your feedback as a driver for improvement. We hope you are healing well, and please do not hesitate to reach out to us if we can be of additional assistance. 

Caeli M.'s profile image
Caeli M. 
3 years ago

I was seen fast. The longest I waited was 30 minutes but that was so a radiologist could look over my scans. Staff was nice and efficient. 

Business response:

Hello, Thank you for choosing our Star ER facility recently. We are thrilled you were registered, diagnosed and treated in a timely manner! We value your opinion and appreciate the 5 stars. Get well soon and thanks again. 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 5 star rating with 1,450 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.