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Stephen Sausnock of Mutual of Omaha Mortgage

4.9

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Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.966 reviews
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Patricia R.'s profile image
Patricia R. 

Verified by Mutual of Omaha Mortgage

10 months ago

Each person I worked with was great! Steven most especially! 

Business response:

I'm thrilled to hear that you had a positive experience with us, Patricia! Your feedback means a lot. It was a pleasure to assist you throughout the process. I'm here anytime you need assistance in the future. Thank you for choosing Mutual of Omaha Mortgage and for the stellar review. 

Julie Ann Poepsel S.'s profile image
Julie Ann Poepsel S. 

Verified by Mutual of Omaha Mortgage

10 months ago

My experience with Stephen was exceptional because of his excellent communication skills and responsiveness. He provided clear, timely updates throughout the process and was always available to answer my questions, making the entire experience smooth and stress-free. 

Business response:

I'm sincerely thrilled to hear that you had such a positive experience, Julie! Your feedback reaffirms why I love doing what I do. I am always here to provide clear communication and prompt responses to make the mortgage process as smooth as possible. I'm glad to know I was able to alleviate any potential stress for you. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage and for the fantastic review. It was a pleasure working with ... read more

Thomas C P.'s profile image
Thomas C P. 

Verified by Mutual of Omaha Mortgage

11 months ago

Timely information, questions answered when asked 

Business response:

I'm thrilled to hear that you were satisfied with the service provided, Thomas. Your feedback is greatly appreciated. Ensuring timely information and answering questions promptly is part of the high standard service we aim to deliver at Mutual of Omaha Mortgage. Thank you for your 5-star rating, it means a lot. 

Horace R.'s profile image
Horace R. 

Verified by Mutual of Omaha Mortgage

11 months ago

Well laidout and instructed. 

Business response:

I'm thrilled to hear that you found the process well structured and guided, Horace. Your positive feedback and high rating mean a lot to me and Mutual of Omaha Mortgage. I always strive to provide top-notch service and your words affirm the hard work I put in daily. Thank you for choosing us for your mortgage needs. Looking forward to serving you again in the future. - Stephen Sausnock. 

Robert Riley I.'s profile image
Robert Riley I. 

Verified by Mutual of Omaha Mortgage

11 months ago

Stephen was very knowledgeable and very quick to answer all our questions. He was available from beginning of the process up until the very end. super helpful in getting everything done the right way. 

Business response:

Hi Robert, I'm thrilled to hear that you had a positive experience with our mortgage process here at Mutual of Omaha Mortgage. Your feedback is greatly appreciated. It was my pleasure to assist you through each step, ensuring everything was done correctly. If you ever have more questions in the future, don't hesitate to reach out. Thanks again, Robert. - Stephen Sausnock 

Jerry D. W.'s profile image
Jerry D. W. 

Verified by Mutual of Omaha Mortgage

11 months ago

My loan was a difficult one and took awhile to complete , Stephen stayed on top of everything and did make it work!!!! He was very professional about everything , even during the most frustrating times!!!! He is very awesome to work with and I would work with him again if needed. I cannot thank him enough!!!!! 

Business response:

Hi Jerry, Thank you so much for your kind words and the 5 stars! I'm really glad to hear that you appreciated my professionalism during the loan process, despite the challenges and occasional frustrations. It was a pleasure working with you and I'm thrilled we were able to get everything sorted out in the end. Should you ever need assistance in the future, please don't hesitate to reach out. Thanks again! - Stephen Sausnock, Mutual of Omaha Mortgage 

Eric R. C.'s profile image
Eric R. C. 

Verified by Mutual of Omaha Mortgage

11 months ago

Great communication and over all service 

Business response:

I appreciate your kind feedback, Eric! It's wonderful to know that you were pleased with the communication and overall service you received. I strive to provide a seamless experience for our clients at Mutual of Omaha Mortgage. Thank you for the perfect rating and for choosing our services. Looking forward to assisting you in the future. 

Joseph T C.'s profile image
Joseph T C. 

Verified by Mutual of Omaha Mortgage

11 months ago

Helpful and attentive throughout the entire 

Business response:

Thank you for your positive review, Joseph. I'm thrilled to hear that you found my service helpful and attentive throughout your experience with Mutual of Omaha Mortgage. Your feedback is greatly appreciated and will be used to continue improving and providing excellent service. Looking forward to assisting you in future. 

Elizabeth J P.'s profile image
Elizabeth J P. 

Verified by Mutual of Omaha Mortgage

11 months ago

Stephen was so helpful, accessible and prompt. Excellent experience! 

Business response:

I am thrilled to hear that you had such a positive experience, Elizabeth! It's always my goal to provide accessible and prompt service. Thank you for taking the time to review your experience with Mutual of Omaha Mortgage and for the perfect rating. It was a pleasure to assist you! 

Frequently asked questions about Stephen Sausnock of Mutual of Omaha Mortgage

How is Stephen Sausnock of Mutual of Omaha Mortgage rated?

Stephen Sausnock of Mutual of Omaha Mortgage has a 4.9 star rating with 66 reviews. 

When is Stephen Sausnock of Mutual of Omaha Mortgage open?

Stephen Sausnock of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.