Stephen Sausnock of Mutual of Omaha Mortgage

Business response:

I really appreciate your feedback, Joan! It's great to hear about your positive experience with us at Mutual of Omaha Mortgage. We aim to make the document loading process as easy as possible and always strive to provide real-time responses to our customer's questions. I'm also glad to know that you found the house appraisal to be thorough. Your satisfaction is our top priority. Thanks for the perfect rating. 

Business response:

Jennifer, I'm thrilled to hear that you and your husband had a positive experience with your loan process at Mutual of Omaha Mortgage. I strive to make myself available and responsive to all my clients, and it's immensely rewarding to know that you felt comfortable and informed throughout our interactions. Your kind words have truly brightened my day and underscore the importance of the work I do. I was glad to be there for you from start to finish and hope to assist you with any future needs. Thank you for taking the time t... read more

Business response:

Thank you so much for the 5-star review, Meredith! I'm glad to hear that Adam and I could provide the information you needed and address all your questions. Your feedback means a lot to us here at Mutual of Omaha Mortgage. We always strive to give our clients the best possible service. If you have any more questions or need further assistance in the future, feel free to reach out. 

Business response:

I appreciate your feedback, Stephanie. It's fantastic to hear that you had a positive experience with my services at Mutual of Omaha Mortgage. Your comments about my communication and focus on customer service mean a lot. It's my priority to ensure the process is as smooth as possible for clients. Thank you for choosing to work with me and for the impressive 4.83 out of 5-star rating! 

Business response:

I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage, Dixie. Your feedback is much appreciated and it was truly a pleasure to work with you. Your satisfaction is my top priority. Thank you for the 5-star rating! 

Business response:

Thrilled to hear that you found our service fast and communication satisfactory, Barney. Honesty is a core value at Mutual of Omaha Mortgage, and it's fantastic to see it reflected in your feedback. Your 5-star rating is much appreciated. Looking forward to serving you again in the future. 

Business response:

Thank you for your positive feedback, Lynn. Your kind words are greatly appreciated! I strive to provide all my customers at Mutual of Omaha Mortgage with exceptional service and communication. I'm glad to hear that I was able to meet your expectations. Please feel free to reach out if you have any further questions or needs. 

Business response:

Thank you very much for your kind words, Samantha. I'm glad to have been able to provide the information you needed for your refinancing needs. Your satisfaction is my primary goal, so it's wonderful to hear that I was able to help make the process a bit easier for you. If you have any further questions or need additional assistance, please don't hesitate to reach out. Your positive feedback is much appreciated, and it was a pleasure working with you at Mutual of Omaha Mortgage.