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116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed | 

Verified by Mutual of Omaha Mortgage
Stephen was excellent!!
Business response:
I deeply appreciate your positive feedback, David. It was my pleasure to assist you and I'm thrilled to hear you had an excellent experience with Mutual of Omaha Mortgage. Ensuring customer satisfaction is a top priority for us. If you need any further assistance, don't hesitate to reach out. Thank you for the perfect rating.

Verified by Mutual of Omaha Mortgage
The professionalism of Stephen. I never experienced anything like this before. All the questions I had were answered and in a timely manner. I was kept informed the entire process. The other staff involved like Amber stayed in touched when called upon. It was a pleasure doing business with them. Thank you Mutual of Omaha!
Business response:
I'm incredibly grateful for your kind words, Helen. It was my pleasure to assist you throughout your mortgage process. I strive to maintain transparency and timely communication, I'm glad to hear that was reflected in our interactions. Amber and the rest of our team will be pleased to hear your positive feedback as well. Our main goal at Mutual of Omaha Mortgage is to ensure our clients are fully satisfied. Thank you for choosing our services, we hope to have the opportunity to work with you again in the future.

Verified by Mutual of Omaha Mortgage
Stephen was all over it kept me up to date with everything.
Business response:
I'm thrilled to hear that we were able to provide you with a seamless lending experience, James. Keeping you up-to-date and providing you with all the necessary information is part of our commitment at Mutual of Omaha Mortgage. Your 5-star rating is greatly appreciated. Looking forward to serving your future mortgage needs. Thank you! - Stephen Sausnock.

Verified by Mutual of Omaha Mortgage
Stephan was great! Very informative and made you feel comfortable with your transactions.
Business response:
I'm thrilled to hear you had a positive experience, Nickolaus. Being informative and ensuring that my clients are comfortable throughout their transactions is always my goal. I'm glad to know I was able to meet your expectations. It was a pleasure working with you, and I'm here for any future needs you may have. Thank you for choosing Mutual of Omaha Mortgage and for the excellent rating!

Verified by Mutual of Omaha Mortgage
Everything about my experience with Stephen and the team was wonderfully professional and reassuring-- including our introduction. I had [literally] dozens of phone calls, texts, and emails from agents. It was no accident that I responded to Stephen's. He didn't harass. He sent one email and a follow-up that were short, courteous, and professional. My area of expertise is not finance or money management, but I'm smart enough to understand and recognize people who are experts. I'll be delighted to make referrals to him moving... read more
Business response:
I'm thrilled to hear about your positive experience, Julia. It was a pleasure to guide you through this process and provide professional, courteous service. I take pride in ensuring that my clients feel confident and well-informed. Your kind words and future referrals are greatly appreciated. Rest assured, I'll be ready to assist you when it's time to refinance again. Thank you for choosing Mutual of Omaha Mortgage and taking the time to share your experience.

Verified by Mutual of Omaha Mortgage
Great customer service.
Business response:
I am truly pleased to know that you had a great experience with our customer service, Carl. Your 5-star rating means the world to us here at Mutual of Omaha Mortgage. We strive to provide the best possible service and your feedback is incredibly valuable. Thank you again for your kind words!

Verified by Mutual of Omaha Mortgage
Was easy and fast
Business response:
Hey! Thanks for the review it means a lot and really helps me and my family. I am thrilled to be a part of the team who helped you!

Verified by Mutual of Omaha Mortgage
Working with Stephen was amazing he kept me informed about most everything that was going on
Business response:
Thank you for the kind words Karen, my only motive is to help and I am thrilled we were able to get you to the finish line. I look forward to working together in the future to get that entire thing paid off fast!

Verified by Mutual of Omaha Mortgage
Steven did a great job taking our needs and finding a the best deal for us.
Business response:
I'm truly grateful for your high rating and positive comments, David. It was my pleasure to understand your needs and find the best deal for you. Rest assured, at Mutual of Omaha Mortgage, we always strive to provide excellent service to our customers. Thank you for choosing us.
Stephen Sausnock of Mutual of Omaha Mortgage has a 4.9 star rating with 66 reviews.
Stephen Sausnock of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.