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Sterling Service Group

4.8
  • Lake Zurich, IL

About this business

Location details

1150 Ensell Rd, Lake Zurich, IL, 60047, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8307 reviews
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Roberta W.'s profile image
Roberta W. 
3 years ago

Both technicians were knowledgeable and did a great job fixing my Wolf Range Oven. They answered all of my questions w/o hesitation. 

Business response:

Thank you so much for your kind words, Roberta. We really appreciate you taking the time out to share your experience with us. Cheers, Sterling Service Group 

Arpy S.'s profile image
Arpy S. 
3 years ago

focused on the task and timely! 

Business response:

Hi, Arpy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Steve K.'s profile image
Steve K. 
3 years ago

Kevin was great at explaining the problem. He was in and out in 30 minutes. 

Business response:

Hi, Steve. Thank you so much for taking the time to share your experience. We are glad we made such a positive impression with you.  

Mara T.'s profile image
Mara T. 
3 years ago

Can't say enough good things about Joe Kalas, whose expertise, dedication & customer service are always over the top! 

Business response:

Hi, Mara. Thank you so much for leaving us a wonderful review!  

Jennifer B.'s profile image
Jennifer B. 
3 years ago

Sterling was excellent from beginning to end. They were able to send a technician right away, and Isaac, the technician, was very professional, knowledgeable and friendly. Isaac immediately identified the issue and presented solutions. He ordered the parts and came out to install them as soon as they were delivered. Top-notch service all around. 

Business response:

Hi, Jennifer. We are happy to hear that you had a positive experience with us!  

Beverly A.'s profile image
Beverly A. 
3 years ago

Rick was able to come out and fix my sub zero refrigerator quickly and for a very reasonable price. They are the best! 

Business response:

Hi, Beverly. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Kristin H.'s profile image
Kristin H. 
3 years ago

Very efficient service. Everyone who came out were professional and friendly. Appreciate the COVID protocols and using shoe coverings. We had to have a second visit and we’re not charged for it which was thoughtful. 

Business response:

Thank you so much for your kind words, Kristin. We really appreciate you taking the time out to share your experience with us. Cheers, Sterling Service Group 

Rachael M.'s profile image
Rachael M. 
3 years ago

Issac and John ( technicians) , were extremely helpful , kind, and knew what they were doing. They finished up under the slotted time. And cleaned up. 

Business response:

Hi, Rachael. We appreciate the kind words and are glad we could provide you with a positive experience! 

Leslie J.'s profile image
Leslie J. 
3 years ago

On time, very helpful in maintenance of appliances 

Business response:

Hi, Leslie. Thank you so much for taking the time to share your experience. We are glad we made such a positive impression with you.  

Frequently asked questions about Sterling Service Group

How is Sterling Service Group rated?

Sterling Service Group has a 4.8 star rating with 307 reviews. 

When is Sterling Service Group open?

Sterling Service Group is closed now. It will open tomorrow at 8:00 a.m.