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Sterling Service Group
- Lake Zurich, IL
About this business
Location details
1150 Ensell Rd, Lake Zurich, IL, 60047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sterling’s technician Nick was very professional, thorough and personable. Provided us with info on our refrigerator and answered all our questions.
Business response:
Thank you so much for your kind words, Margaret. We really appreciate you taking the time out to share your experience with us. Cheers, Sterling Service Group
Trevor was very informative. He performed the annual check of the Sub-Zero in a professional manner. He is very friendly and polite.
Business response:
Hi, Jean. We appreciate the kind words and are glad we could provide you with a positive experience!
Mr. Anselmo was very helpful, conscientious, and personable. I really appreciated his knowledge and kindness.
Business response:
Hi, Mary Ann. Thank you so much for taking the time to share your experience. We are glad we made such a positive impression with you.
Super knowledgeable tech. Serviced all three appliances and was great with recos and questions. Highly satisfied.
Business response:
Hi, Caryn. Thank you so much for leaving us a wonderful review!
Isaac was very knowledgeable and was able to figure out the issue and explain everything. I recommend Sterling Service - your techs have always been friendly and great to work with.
Business response:
Hi, Dalia. We are happy to hear that you had a positive experience with us!
I have used Sterling on several occasions. My experience has been excellent. The customer service team is competent and thorough. The Technicians are both friendly and very skilled. In both cases in which I have used them, the outcome was superior. I would recommend them without any reservation.
Business response:
Hi, Paul. Thanks for taking the time to share your positive experience. We truly appreciate it!
Dave did a great job! Very satisfied with everything Sterling has serviced for us.
Business response:
Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
You were efficient and prompt.
Business response:
Hi Ron, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!
I trust my high end appliances to Sterling Services over any other repair company! Their technicians are personable, knowledgeable, efficient, respectful and tidy. They fix my appliances correctly the first time. And their annual maintenance program is very helpful in keeping my appliances running smoothly and catching maintenance issues before they turn into expensive repairs. I just not wish they could help me with my Thermadore and Kitchen Aid appliances!
Business response:
Kathleen, thank you for sharing your kind words with us. It means the world to our entire team! We look forward to helping you with your Thermador very soon! 😉
Frequently asked questions about Sterling Service Group
How is Sterling Service Group rated?
Sterling Service Group has a 4.8 star rating with 307 reviews.
When is Sterling Service Group open?
Sterling Service Group is open now. It will close at 5:00 p.m.