This profile has been claimed by the business owner or representative.
Stone Creek Dining Company - Montgomery
- Montgomery, OH
About this business
Location details
9856 Montgomery Rd, Suite 100, Montgomery, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Server was nice but very inexperienced and needed help and better training. Service was slow and inattentive. She knew very little about the menu and what people liked or was good. Beef medallions were ordered med-rare (pink) and they were very well done. The replacement came out raw. Other similar restaurants in the area were packed but this one was wide open. I can see why. Just a poor overall dinner experience. May be okay for a burger or salad, but not much else.
Business response:
I am sorry to hear about your disappointing experience. If you would like to reach out to me, I would like to hear more and see how we can fix this. We do look forward to having you back and earning that 5-Star Review Thank You, Brandon J Patierno
The service was horrible. We had to track someone down for water, silverware, and request to order drinks. The food wasn’t cold but not hot. The restaurant was practically empty so I’m not sure why the food and service wasn’t good.
Business response:
I am sorry to hear about your disappointing experience. If you would like to reach out to me, I would like to hear more and see how we can fix this. We do look forward to having you back and making things right. Thank You, Brandon J Patierno
Air conditioning was too cold, blowing down our table.
Business response:
I am sorry to hear about your disappointing experience. If you would like to reach out to me, I would like to hear more and see how we can fix this. We do look forward to having you back and earning that 5-Star Review Thank You, Brandon J Patierno
This was probably our worst experience out lately. Service was awful from the moment we stepped in the door. The hostesses were complaining from the moment we walked in. They were complaining of current guests and ones exiting the establishment. We made a reservation and waited 10 minutes for our table. Our server was non existent. Ordered beverages upon arrival, returned twenty minutes later asking what our drink orders because “someone”lost the order (we ordered a Pepsi & a sparkling rosé). We ended up going to the bar to... read more
Business response:
I am disappointed to hear about our lack of service. I appreciate the feedback and coaching opportunity for our team. I do look forward to having you back to earn that 5-Star Review. If there is anything else we can do for you, please do not hesitate to reach out. Thank You, Brandon J Patierno
We had two tables reserved and asked to be close. It was such a problem and they made such a big deal about putting our two tables close. We made reservations weeks ahead and confirmed we would be close. It took 20 minutes to resolve this issue. Ridiculous. I’m a big spender there and I’m very disappointed on how we were treated.
Business response:
I am disappointed to hear about our lack of service. I appreciate the feedback and coaching opportunity for our team. I do look forward to having you back to earn that 5-Star Review. If there is anything else we can do for you, please do not hesitate to reach out. Thank You, Brandon J Patierno
Service was subpar. Food took forever and was lukewarm when it finally arrived. Dessert was a poor representation of the description. We won’t be going back.
Business response:
I am sorry to hear about your disappointing experience. If you would like to reach out to me, I would like to hear more and see how we can fix this. Thank you for your feedback. Thank You, Brandon J Patierno bPatierno@CRGdining.com
Service was poor! It took the server 10 minutes to come to the table once we were seated. She finally brought out some bread and water and then another 10 minutes before she took our order. Once we were finished, it took 20 minutes before we were able to get out check. She never came to the table to see if we needed anything. BTW: the restaurant was NOT crowded. This is the 2nd time this has happened. Not sure if I’ll go back!
Business response:
No our restaurant was not crowded, and yes you deserved a more timely service. I am truly disappointed in the lack of service you received. If there is anything I can do for you, please do not hesitate to reach out and let me know. Thank you for the feedback and opportunity to coach our team. Thank You, Brandon J Patierno
Very busy, requested bar but server asked to seat in dining room as bar needed time Waited for server several minutes, took drink order and promised bread (mentioned twice more and never received at all) Drinks too many minutes , delivered took salad order and meal order Salads were long time coming, said bread again never came and we waited and waited and waited Several tables came and left and when we left majority of restaurant was empty Meals arrived very late after several promises of kitchen backed up due to large par... read more
Business response:
I am sincerely sorry for your disappointing experience dining with us. I do hope you will give us another opportunity to meet our standards of excellence. If there is anything I else I can do for you, do not hesitate to reach out. Thank You, Brandon J Patierno
Not happy with service and especially really disappointed with steak meat. First time I saw such low quality meat at stone creek. Filet, strip and ribeye all 3 were far below average. Meat was burnt and didn’t taste fresh.
Business response:
I am sincerely sorry for your disappointing experience dining with us. I do hope you will give us another opportunity to meet our standards of excellence. If there is anything I else I can do for you, do not hesitate to reach out. Thank You, Brandon J Patierno
Frequently asked questions about Stone Creek Dining Company - Montgomery
How is Stone Creek Dining Company - Montgomery rated?
Stone Creek Dining Company - Montgomery has a 4.4 star rating with 17,092 reviews.
When is Stone Creek Dining Company - Montgomery open?
Stone Creek Dining Company - Montgomery is open now. It will close at 9:00 p.m.