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Stone Creek Dining Company - Montgomery
- Montgomery, OH
About this business
Location details
9856 Montgomery Rd, Suite 100, Montgomery, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We tried the rack of ribs this visit and they were very tough to eat (overcooked). We chose a Sunday afternoon because we wanted to have a nice peaceful dinner without a large crowd..However, when we arrived as expected it wasn’t a lot of cars in the parking lot but they had everyone sitting in one area sitting right next to each other (how inconsiderate is that). It was obvious you had more than enough servers and host because they were all walking around.. People are coughing and kids crying right next to us. Our server wa... read more
Business response:
I am disappointed with your visit to Stone Creek and am truly sorry you had this experience. It sounds like we dropped the ball and never recovered. We do pride ourselves on great food and courteous service, and neither of those were achieved. I hope you will give us another opportunity give you the dining experience you deserve, one that better reflects our standards. If there is anything else I can do for you, please let me know. Thank You, Brandon J Patierno bPatierno@CRGdining.com
We had a reservation and arrived early to the restaurant. The hostess asked us if we minded sitting in the bar. We said no we don’t want to sit in the bar. Then she tried to set us right in front of the kitchen so that during my dinner, I would be looking at the kitchen and hearing much noise. yeah we asked a server to see it somewhere else less noisy she did so. We have always loved the food at Stonecreek, but this night we did not. We both ordered filret with green beans. When the food arrived it was warm, but not piping h... read more
Business response:
While I am pleased to hear you had wonderful service, I am disappointed we gave you anything less than the perfect dinner, especially on your Wedding Anniversary. I do hope you will give us another opportunity to earn that 5-Star Review soon. Thank You, Brandon J Patierno
I ordered the filet, medium rare. It was red inside and black, burnt outside. I had to ask for A1 to choke it down. The waitress was two steps behind. In fairness, she was covering two banquet tables and us. We’ve been to all the Stone Creeks in Indy. This restaurant was physically superior, but the food and service here was not good relative to the others. Plainfield runs laps around last night.
Business response:
Truly sorry for your whole dining experience. We appreciate the feedback and can use this as a coaching opportunity. Our servers should never be spread so thin, and the guest experience should not suffer. We look forward to having you back soon to give you the level of service and dining experience you deserve. Thank You, Brandon J Patierno
Service absolutely terrible.
Business response:
I am truly sorry we were unable to meet our standards of service. I would like to hear more so we can learn from this experience. Please feel free to reach out to me so we can correct this quickly. Thank You, Brandon J Patierno bPatierno@CRGdining.com
This was my first time visiting this restaurant. I was excited as I entered into a beautiful setting for good food and wine, but that is all I got…. A beautiful setting and a disaster of a dinner. First, we were waited on by a waitress that looked like she had just rolled out of bed. Sloppy hair and dress. We asked her for bread 3 times, only for another waitress to eventually bring it. I ordered a shrimp cocktail as an appetizer, the shrimp were not properly cleaned nor properly chilled. The shrimp were also put on a ... read more
Business response:
I am sorry your dining experience was not up to our standards of excellence. I appreciate the coaching opportunities you have presented to us. If there is anything else we can do for you, please do not hesitate to reach out. Thank You, Brandon J Patierno
Food was cold. Waited for 1.5 for food. Forgotten to bring coffee at the end. The waitress was trying really hard though
Business response:
I am truly sorry for your negative experience from start to finish. We absolutely dropped the ball, and should have executed better. We hope to have you back soon to provide you with the level service you should expect from Stone Creek. If there is anything else I can do for you, please let me know. Thank You, Brandon J Patierno BPatierno@CRGdining.com
Always loved Stone Creek but never again. Service very slow and never received the complementary bread and dipping sauce even when asked... Items ordered: -Shrimp Linguini with asparagus but came with absolutely NO asparagus or even parts of asparagus; no green at all; three very small shrimp, and the linguini wasn't even linguini, just regular old round spaghetti. Again, NO BREAD -French onion soup with chicken salad: soup was watered down so much that it had no taste at all; chicken salad was okay but quantity so small th... read more
We eat here relatively often but last night I’m sad to say wasn’t a stellar experience. We were seated at our reservation time of 7:30 however we waited almost an hour for dinner to come out. The wait staff was apologetic and I realize it’s not their fault, but we were pretty disappointed that the manager didn’t come by to our (or others around us) table and offer some sort of gesture for the lengthy wait. A dessert or something else minor would’ve gone a long way in this instance and assured our return in the future. I get ... read more
We have enjoyed Stone Creek for many years and it has always been wonderful, until now. Food was reasonably good. The main issue was service. It was extremely slow. Waters were not refilled. Dirty dishes from previous course were not removed before next course arrived, even though there was a LONG time between courses. The few times we asked for something (like water) it took a very long time to get it. We will try them again in the future but not anytime soon.
Frequently asked questions about Stone Creek Dining Company - Montgomery
How is Stone Creek Dining Company - Montgomery rated?
Stone Creek Dining Company - Montgomery has a 4.4 star rating with 17,092 reviews.
When is Stone Creek Dining Company - Montgomery open?
Stone Creek Dining Company - Montgomery is closed now. It will open tomorrow at 11:00 a.m.