This profile has been claimed by the business owner or representative.
Stone Creek Dining Company - Montgomery
- Montgomery, OH
About this business
Location details
9856 Montgomery Rd, Suite 100, Montgomery, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Disappointed this time. We could only get reservations for 8:00 yet when we arrived there were not many people dining. We were seated and greeted promptly but waited over 45 minutes for a salad and campfire fettucine. I asked for No crumbled blue cheese on my salad, and it was riddled with it; spoiled the taste for me. Send it back and wait another 45 minutes for a replacement, I don't think so.
Business response:
I am disappointed to hear about your recent experience. Waiting 90 minutes to get the correct salad is completely unacceptable and not our standards. If there is anything we can do to fix this, please do not hesitate to reach out. Thank You, Brandon J Patierno
My wife had the salmon and said it tasted somewhat fishy so she trade with our son who said it was tolerable but not the best. She has had salmon much better elsewhere.
Business response:
I am sorry for your disappointing meal. I communicated this with the chef to check the quality of the fish. Was there anything else we could help you with today? If so, please do not hesitate to reach out and let us know. Thank You, Brandon J Patierno
Waitress hardly came to the table. Steak was raw and didn’t even receive an apology. Took 20 minutes to get our check.
Business response:
I am sorry to hear about your disappointing experience. If you would like to reach out to me, I would like to hear more and see how we can fix this. Thank you for your feedback. Thank You, Brandon J Patierno bPatierno@CRGdining.com
Food was cold and service was ok. Very disappointed
Business response:
I am sorry to hear about your disappointing experience. If you would like to reach out to me, I would like to hear more and see how we can fix this. Thank you for your feedback. Thank You, Brandon J Patierno bPatierno@CRGdining.com
The food was terrible. The steak did not have any flavor and was overcooked. The potatoes tasted like they were just warmed up. The salad dressing was spicy and did not have a good flavor. The food was overpriced for the quality.
Business response:
I am truly sorry we were unable to meet our standards of excellence. This sounds like a disappointing dining experience. If there is anything else I can do for you, please don't hesitate to reach out. Thank You, Brandon J Patierno bPatierno@CRGdining.com
Food quality has really declined here…very sad
Business response:
I am truly sorry we were unable to meet our standards of excellence. I would like to hear more so we can learn from this experience. Please feel free to reach out to me so we can correct this quickly. Thank You, Brandon J Patierno bPatierno@CRGdining.com
3 of us ordered filets and one came out that was cut very badly and was chewy. The manager came over and apologized and said she hadn’t ever seen one like that. She offered a free dessert but didn’t offer to remove the $40 we paid for the steak that we brought home for the dog. Not our normal experience but we expect more from a restaurant like that
Business response:
I apologize for this. We absolutely should have taken care of that meal for you. Do you recall who the manager was so I can talk to them about it? I appreciate the feedback and opportunity to coach our team. Thank You, Brandon J Patierno
For years at Stone Creek the ribs have been excellent - fall off the bone, "melt in your mouth ". Not tonight - difficult to separate from the bone, way overcooked. I hope this was a "one off".
Business response:
I appreciate the feedback. I have brought this up with our Culinary Team so it can be addressed immediately. Fall Off The Bone Ribs are definitely the way they are intended to be enjoyed, and that is the quality we expect to deliver. I am also sorry your service and the ambience weren't better for you. If there is anything else we can do for you, please let me know. Thank You, Brandon J Patierno
Had to get up and ask for help after sitting there for 20 minutes. Had to take back the appetizer and my fish dish was extremely overcooked and dry. Not a very friendly or professional staff.
Business response:
I am disappointed with your visit to Stone Creek and am truly sorry you had this experience. It sounds like we dropped the ball and never recovered. We do pride ourselves on great food and courteous service, and neither of those were achieved. I hope you will give us another opportunity give you the dining experience you deserve, one that better reflects our standards. If there is anything else I can do for you, please let me know. Thank You, Brandon J Patierno bPatierno@CRGdining.com
Frequently asked questions about Stone Creek Dining Company - Montgomery
How is Stone Creek Dining Company - Montgomery rated?
Stone Creek Dining Company - Montgomery has a 4.4 star rating with 17,092 reviews.
When is Stone Creek Dining Company - Montgomery open?
Stone Creek Dining Company - Montgomery is open now. It will close at 9:00 p.m.