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Stonebriar Chevrolet

4.3

About this business

Welcome to Stonebriar Chevrolet “The Big Chevy Store”, is your premier Chevrolet dealership in Frisco, TX, also serving Plano, McKinney, and the Dallas area. We offer a wide selection of new and pre-owned vehicles, including popular models like the Silverado, Equinox, and Bolt EV. Our expert team is ready to help you buy, lease, or finance! Our service center, staffed by certified technicians, provides quality maintenance and repairs using genuine OEM parts, from oil changes to tire rotations. We also provide a comfortable w... read more

Location details

9950 Highway 121, Frisco, TX, 75035, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
SunClosed
4.37,665 reviews
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Lyndsey Chidester's profile image
Lyndsey Chidester 
a year ago

I wish I could give 0 or negative stars! The experience of buying the car was painless and easy, but we found out we were lied to by the finance department. The guy who helped us in the finance department no longer is employee there. My assumption is that he has lied to other people as well. We were told our warrenty we purchased included ANYTHING under the hood. I confirmed with him 3 or 4 times before we signed our contract. Now our car is giving us issues and they are saying our warrenty does not included everything. I ca... read more

Lara Meador's profile image
Lara Meador 
a year ago

This is the most incompetent dealership I have ever had the misfortune of dealing with. They have had our car for a month UNTOUCHED and avoid our calls!! Afraid of the state our car will come back in. We were in the day it was towed in, talked to sale about trading in, they saw it, estimated it, and then FORGOT TO INTAKE IT FOR 10 DAYS! You also have no loaner cars BUT offer a rental price of $45/day with no hesitation. As someone who worked in the customer service industry, I am appalled at how you treat customers. Don't... read more

John John's profile image
John John 
2 years ago

I been looking for a Chevy Trax for about a week I get the heads up that they have some today I hurry up in get there ready to purchase. Nevermind the dealer add-ons they add on no problem I know it's a popular car in it will be gone soon. No problem. Finance told me in order to finance I have to finance through them in not my pre approved Credit Union if I want to purchase the car. I could not purchase the car unless I financed through them. Naw I'm good that's not how you do business. I be so glad when I can just order al... read more

Autumn Yarbrough's profile image
Autumn Yarbrough 
2 years ago

Whatever you do don’t go here! I came in on Saturday with a pre-approval from Capital One. The sales man Adi Ali was told by ME not to run my credit with any other banks because I have a pre-approval. He agreed it would only be ran by Capital One! Come Monday I have multiple credit inquiries. We never agreed to run my credit multiple times nor did I sign for them to run it again. I have yet to speak to anyone regarding this matter! 

Armando Barrera Jr's profile image
Armando Barrera Jr 
recommend  Recommended
2 years ago

Same thing only had car for 2 days purchased a dodge Durango with warranty on Saturday December 3. Monday morning my wife is taking kids to school and im at work she calls me saying there's a ticking taping noise so when I get home I check noise and sound like lifters or rockers in engine.we only had car for 2 days so I called Jason Quinn sales manager and explain my concern.so he said take if Friday but we went Thursday of same week their mechanic confirming it was lifters.and that it was still drivable . keep in mind car s... read more

Tara R Infield's profile image
Tara R Infield 
2 years ago

Worst place EVER!!!! How do you sell a vehicle out from under a deal that was already in the works??? Sales manager kept pushing back paperwork… Asked for deposit to hold and the truck.Changed his mind said they wouldn’t sell it before deal was finished. What a way to ruin someones Christmas!!! Have the day you deserve 

Peggy Sue's profile image
Peggy Sue 
2 years ago

This place is an absolute joke. They hire the most disrespectful people, and it’s disgusting how they treat you the moment you walk in the door. I walked by the receptionist and never once did they look up or ask me what I needed. You’re better off going to James Wood where you know Customers come first. 

Tabetha Ford's profile image
Tabetha Ford 
2 years ago

Dealership = Stealership. Staff and management both incompetent, racist, and intentionally hike prices so their families can eat well while we trust them with our vehicles. On everything, I will never BUY nor SERVICE at Chevy again. THEY MUST BE STOPPED!!! Aubrey just clueless as they come. Liar, lazy, did I say liar? And to make it worse his manager nods and agrees. Guess they split the commission cut if management goes along with it. Never again. 

Russell Capps's profile image
Russell Capps 
2 years ago

Very shady dealership. TJ the finance guy added 2 warranties to my car. He lied and said they were only $3800 but in fact they were $6200. Don’t take their word for it. That was my mistake. Check your paperwork. It has taken a month and 1/2 to get these warranties removed. I’ve lost $235 on the warranties after I canceled them but Stonebriar doesn’t care. Apparently they need a new general manager. Check out their Yelp reviews. 2 out of 5 stars. Piss poor management. Stay far away from this dealership. They steal all the jo... read more

Frequently asked questions about Stonebriar Chevrolet

How is Stonebriar Chevrolet rated?

Stonebriar Chevrolet has a 4.3 star rating with 7,665 reviews. 

When is Stonebriar Chevrolet open?

Stonebriar Chevrolet is open now. It will close at 9:00 p.m.