Stonebriar Chevrolet's cover image
Claimed

This profile has been claimed by the business owner or representative.

Stonebriar Chevrolet

4.3

About this business

Welcome to Stonebriar Chevrolet “The Big Chevy Store”, is your premier Chevrolet dealership in Frisco, TX, also serving Plano, McKinney, and the Dallas area. We offer a wide selection of new and pre-owned vehicles, including popular models like the Silverado, Equinox, and Bolt EV. Our expert team is ready to help you buy, lease, or finance! Our service center, staffed by certified technicians, provides quality maintenance and repairs using genuine OEM parts, from oil changes to tire rotations. We also provide a comfortable w... read more

Location details

9950 Highway 121, Frisco, TX, 75035, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
SunClosed
4.37,665 reviews
Select a rating
Dmonique Huntley's profile image
Dmonique Huntley 
4 years ago

The Mechanics are just not reliable and can't be trusted. They have ultimately had my car over 7 times and just can't fix it. it's very disappointing. 

Kati Mazariegos's profile image
Kati Mazariegos 
4 years ago

Terrible!! I went to get my very first oil change on my new car. Mileage was 6900, they reported at 16100!!!! I noticed before I left and they said "your advisor is at lunch if you want to wait another hour you can see him". I had been there 3 1/2 hours!!!!! Just for an oil Change. Now they've reported the incorrect mileage to carfax. I called the advisor DC THREE times that day to make sure it was corrected, he promised it was. Found out via car fax it wasn't. Now the report will always says mileage was tampered with. The ... read more

Deidre Miller's profile image
Deidre Miller 
4 years ago

Negotiated deal with salesman, then sales manager tried to change it. Slimy. We walked. Salesman called us and asked for time to fix it next day, which he eventually did. We agreed to be in to sign paperwork after work. Then we get a text that truck was sold to someone else. Crooked, slimy, dishonest. Do not trust these people. 

Lauren Friels's profile image
Lauren Friels 
4 years ago

The absolute worst customer service I have ever received!!!! Biggest liars and RUDEST managers! Whoever BRAD is I would love to make him famous for his arrogant attitude and the horrible way he spoke to me. I will definitely be furthering my issues with this company to someone higher. The fact that this company does not acknowledge or respond to any reviews SAYS ALOT about this company and their NONCHALANT MANAGEMENT. This company cashed my $5,000 check and turned around and decided to not do business with me for complaining... read more

James Blume's profile image
James Blume 
4 years ago

The work of the service department is appalling. My Corvette is in worse shape after a service and now needs new brakes because they warped a rotor. I have to have the tires balanced again after their supposed roadforce balancing and they tried to charge me for more oil than my car holds. 

Brent Fife's profile image
Brent Fife 
5 years ago

Absolutely the worse car buying experience I’ve ever had!! Every person I spoke to had a different lie about what was going on! 

JJ Leigh's profile image
JJ Leigh 
5 years ago

Came to possibly buy a new Tahoe, the sales staff treated us like crap when they weren’t flat out ignoring us. Not how we expected to be treated not only with an appointment already scheduled but fully prepared to buy a $65,000+ vehicle. After our first test drive we waited 30 minutes for someone to even take the key back and then some young kid sales guy came up to us. We told him we’d like to test drive a different vehicle and he looked at us and said “what exactly are you trying to accomplish here, you know we close in 30... read more

Tony Lopez's profile image
Tony Lopez 
5 years ago

I explained to the service advisor I wanted the exact same oil change and tire rotation service I received on a previous visit. I showed the service advisor the previous service agreement which itemized the work completed along with pricing. After my 2.5 hr wait for the service to be completed, I noticed on the service agreement had different pricing than the previous service agreement and also included an oil conditioner which I never agreed to. I feel I was deceived by the service advisor. I contacted Chevy to report this ... read more

Nicole Hardman's profile image
Nicole Hardman 
5 years ago

If I could give no stars I would. We bought a car from them a few years ago in all this time of calling to get the back up camera fixed nothing was ever done. Now we find out they never cut the key in the fob. I just went up there and they basically said too bad. Now I have to pay to get it cut. Such bs and I would never recommend this place. 

Frequently asked questions about Stonebriar Chevrolet

How is Stonebriar Chevrolet rated?

Stonebriar Chevrolet has a 4.3 star rating with 7,665 reviews. 

When is Stonebriar Chevrolet open?

Stonebriar Chevrolet is open now. It will close at 9:00 p.m.