This profile has been claimed by the business owner or representative.
Stonecrest Honda
- Car Dealers
- Stonecrest, GA
About this business
Location details
7970 Mall Pkwy, Stonecrest, GA, 30038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
"Axle repair" My car is running, however, it shakes and shimmys when turning right and pulling off. It is as if there is a lot of play in the axle. I brought it back and the shop said they could not notice the shimmy and that it could be a host of expensive things. They would have to order a sway bar but they weren't sure if that is the problem? I really don't want to invest more money in this car,however, I just paid $900 to have it repaired and would have preferred it be completely repaired. I am afraid to drive the car be... read more
"unsatisfactoty work the first time service" I took my car to have oil change with recommendation of wheel rotation & alignment. My car gotten worst when service was done. The steering wheel was shaking & the car was gearing to the left. It was not doing all that before I had it service. It reminded me of the saying, " If it's not broke, don't fix it." I had to return my car again to get it properly aligned. Mr. Stewart was courteous to not to charge me the second time around. I also had incident where Chris forgot & did not... read more
"Would recommend the service center but not sales" Every time I come to this service center it’s a great experience. It’s quick in and out majority of the time and I it’s first come first serve so sometimes it can take longer, but everyone is super nice and always smiling. I do hate that Mike isn’t their anymore because he was my go to guy. The sales department on the other hand is terrible. When I bought my car I ended up going to Honda in McDonough because the sales manager was rude and just wanted to push that lifetime wa... read more
"disappointed" requested oil change, tire rotation, cabin filter change. We marked prior to the visit just to verify the rotation. When the car was supposedly ready, my husband noticed the tires had NOT been rotated but when he questioned it, he was told it was done. They ended up having to pull it back in and this time they did it. I just feel very, very disappointed that we were lied to about it. Makes me not trust that future service would actually be done as requested. This was totally unprofessional and absolutely not w... read more
"Recall service work" My vehicle was taken in at my appointment time and service completed just 15 mins. over the estimated time. The service staff was polite at check-in and check-out and there was no attempt to do other service work! I will return :)
"wouldn't buy another car." The salesman didn't give a good description of the car. My husband had to asked alot questions about the car. They were not able to beat other dealers prices as stated. I wasn't informed the car didn't come with an Owner's manual. I wouldn't recommend anyone to this dealership.
"My experience was not the best ." This dealership customer service is never the best as if there isn’t other Honda dealerships within reach . Advisors look like they don’t want to be bothered.
"AVOID!! DON'T LET MR PATRICK SWEET TALK YOU!!" PLEASE AVOID THIS PLACE BY ANY MEANS NECESSARY!!! Worst Dealership On Earth. First i spoke to the General sales manager Mr Patrick over the phone 3 times yesterday that i was gonna come in today to take a look at a 2018 honda accord i saw online.We agreed ona price then I get there and BOOM its a whole different story. Patrick was sounding convincing over the phone tryna have me come in. I finally make it. He aint even there to talk to me or answer the questions that i have.I o... read more
Business response:
We are sorry that you did not have the experience you were looking for when attempting to purchase one of our Used 2018 Honda Accords. Although Mr. Patrick initially spoke with you, he is our General Sales Manager and has many duties that pull him away throughout the day. He is always available by phone and when you were dissatisfied with the appearance of the vehicle, as we understood it, he agreed to repair the bumper as a part of the price. We post pictures of all our used vehicles on our website showing 360-degree views ... read more
"Sales Department POOR, Service Department GOOD" Over the past 20 years, I've purchased at least 12+ vehicles from this dealer. I have every vehicle serviced at this dealer as well. EJ Reed in sales and Justin Spears in finance are wonderful to work with. However, the newest management over the sales department leaves a bad taste in my mouth. Most recently over the past 2 years, I've purchased three vehicles and one motorcycle. The most recent vehicle was a used vehicle, and I noticed it had a busted fog light, (after purcha... read more
Frequently asked questions about Stonecrest Honda
How is Stonecrest Honda rated?
Stonecrest Honda has a 4.6 star rating with 8,815 reviews.
When is Stonecrest Honda open?
Stonecrest Honda is open now. It will close at 9:00 p.m.