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Stonecrest Honda
- Car Dealers
- Stonecrest, GA
About this business
Location details
7970 Mall Pkwy, Stonecrest, GA, 30038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Brake service and vibration I had a complaint of vibration when vehicle initially started and when it is put in reverse. Bake pads replaced and rotors cut. In addition, the tires were rotated.
Axle repair My car is running, however, it shakes and shimmys when turning right and pulling off. It is as if there is a lot of play in the axle. I brought it back and the shop said they could not notice the shimmy and that it could be a host of expensive things. They would have to order a sway bar but they weren't sure if that is the problem? I really don't want to invest more money in this car,however, I just paid $900 to have it repaired and would have preferred it be completely repaired. I am afraid to drive the car beca... read more
Would recommend the service center but not sales Every time I come to this service center it's a great experience. It's quick in and out majority of the time and I it's first come first serve so sometimes it can take longer, but everyone is super nice and always smiling. I do hate that Mike isn't their anymore because he was my go to guy. The sales department on the other hand is terrible. When I bought my car I ended up going to Honda in McDonough because the sales manager was rude and just wanted to push that lifetime warr... read more
disappointed requested oil change, tire rotation, cabin filter change. We marked prior to the visit just to verify the rotation. When the car was supposedly ready, my husband noticed the tires had NOT been rotated but when he questioned it, he was told it was done. They ended up having to pull it back in and this time they did it. I just feel very, very disappointed that we were lied to about it. Makes me not trust that future service would actually be done as requested. This was totally unprofessional and absolutely not wha... read more
Recall service work My vehicle was taken in at my appointment time and service completed just 15 mins. over the estimated time. The service staff was polite at check-in and check-out and there was no attempt to do other service work! I will return :)
wouldn't buy another car. The salesman didn't give a good description of the car. My husband had to asked alot questions about the car. They were not able to beat other dealers prices as stated. I wasn't informed the car didn't come with an Owner's manual. I wouldn't recommend anyone to this dealership.
My experience was not the best . This dealership customer service is never the best as if there isn't other Honda dealerships within reach . Advisors look like they don't want to be bothered.
HONDA ACCORD 2018 PLEASE AVOID THIS PLACE BY ANY MEANS NECESSARY!!! Worst Dealership On Earth. First i spoke to the General sales manager Mr Patrick over the phone 3 times yesterday that i was gonna come in today to take a look at a 2018 honda accord i saw online.We agreed ona price then I get there and BOOM its a whole different story. Patrick was sounding convincing over the phone tryna have me come in. I finally make it. He aint even there to talk to me or answer the questions that i have.I only saw him once as he had ano... read more
Sales Department POOR, Service Department GOOD Over the past 20 years, I've purchased at least 12+ vehicles from this dealer. I have every vehicle serviced at this dealer as well. EJ Reed in sales and Justin Spears in finance are wonderful to work with. However, the newest management over the sales department leaves a bad taste in my mouth. Most recently over the past 2 years, I've purchased three vehicles and one motorcycle. The most recent vehicle was a used vehicle, and I noticed it had a busted fog light, (after purchase... read more
Frequently asked questions about Stonecrest Honda
How is Stonecrest Honda rated?
Stonecrest Honda has a 4.7 star rating with 9,412 reviews.
When is Stonecrest Honda open?
Stonecrest Honda is closed now. It will open at 9:00 a.m.