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Stonecrest Honda
- Car Dealers
- Stonecrest, GA
About this business
Location details
7970 Mall Pkwy, Stonecrest, GA, 30038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
AVOID!! DON'T LET MR PATRICK SWEET TALK YOU!! PLEASE AVOID THIS PLACE BY ANY MEANS NECESSARY!!! Worst Dealership On Earth. First i spoke to the General sales manager Mr Patrick over the phone 3 times yesterday that i was gonna come in today to take a look at a 2018 honda accord i saw online.We agreed ona price then I get there and BOOM its a whole different story. Patrick was sounding convincing over the phone tryna have me come in. I finally make it. He aint even there to talk to me or answer the questions that i have.I onl... read more
Business response:
We are sorry that you did not have the experience you were looking for when attempting to purchase one of our Used 2018 Honda Accords. Although Mr. Patrick initially spoke with you, he is our General Sales Manager and has many duties that pull him away throughout the day. He is always available by phone and when you were dissatisfied with the appearance of the vehicle, as we understood it, he agreed to repair the bumper as a part of the price. We post pictures of all our used vehicles on our website showing 360-degree views ... read more
Service department Had a better experience from the 1st one staff was rude but Tang took very good care of my car and also apologize for the last time.
Tune up and oil change I have to take my car back. After you changed my oil, you did not reset my oil change indicator. Now I have to take the car back in again. Very disappointing.
Costly Amounts for service Lately every time I bring my car in for a service it cost my over 500.00 dollars. I could understand this if I had not kept up the maintenance on my car. I was very up set the last time I came in . The technician came and informed me I needed over 500.00 worth of work done when I had just had 1.400.00 worth done the previous visit. I don't want to believe its your practice to take advantage of good customers . However I do question this practice. I informed him that I would not be returning to your... read more
Long wait times The wait was much longer than originally stated. The coupon price was not honored as stated once I arrived. The prices were not provided prior to the service
Appointment It would be nice to not way. Three hours for service once you make an appointment. The technicians were friendly and my car was serviced well . The wait time is just too long.
Learn something different Love my car but I am very disappointed that it doesn't come with a CD I almost change my mind very time I get in my car I get disappointed
As usual, the visit was short... I arrived at 7:25 am for my 7:30 oil change appointment and was signed in right away. They reviewed the records on the car and told me what I would need in the near future also expressing what I could do during this visit. I chose to do some other work to avoid returning, knowing it would take more time than I had originally anticipated. I was on my way out by 9:05, and I don't have to return for routine maintenance until next oil change!
Frustrating I would not recommend this dealership to anyone. They do what's best for them all around. Not for the customer. They lie. And they told me they would take care of things with my trade in and that's been a headache. And every time i talked to them, they reminded me about this survey and TOLD me to make sure I rate it the highest possible.
Frequently asked questions about Stonecrest Honda
How is Stonecrest Honda rated?
Stonecrest Honda has a 4.7 star rating with 9,412 reviews.
When is Stonecrest Honda open?
Stonecrest Honda is closed now. It will open at 9:00 a.m.