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Storelocal Storage
- Self Storage
- Denver, CO
About this business
Storage Unlimited is a self-storage facility that provides boat, RV, and self storage in Denver, Colorado. We offer a variety of storage sizes to meet your needs, including indoor and outdoor options. Our storage facility is secure and well-maintained, and we offer a variety of amenities to make your storage experience as convenient as possible.
Location details
1995 S Valentia St # E, Denver, CO, 80231, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
The transition from Storage Unlimited to Storelocal Storage left a lot to be desired. There were no notifications sent out introducing yourselves and the changes that were going to be taking place. New accounting/billing methods not set up, incorrect billings, office not staffed, phone calls not answered, couldn't leave messages (mailbox full) etc. If you are buying up other storage facilities then Storelocal defiinitely needs to develop a better and seamless transition experience for the clients. .
Frankly, it has not been good at all.
You start out our relationship by charging me a late fee when because of your incompetence you did not properly roll over my auto-pay nor did you advise of that fact well in advance of my rent being due. Every month the billing statement is in error.
Office seldom open, office closed for lunch, never plow snow, customer service totally lacking, corporare owned and doesnt care, was a much better place under previous ownership.
No one answers the phone. Messages are not returned. Difficult to set up auto pay and get verification. Not impressed.
I haven't gotten confirmation for move out of storage unit F 52 , move out date was Thursday Dec 29th 2022. Also last month's notices for amounts due were all wacked out and there were 6 people who had same wacked out invoices at the site when I arrived. There was no staff there and everyone was frustrated. Now I just received more wacked out invoices and one for a unit I haven't had for several months, each for the amount if $225.00 . I have one storage space @ $55.00. So I would say you're not doing really well. T... read more
The system does not allow for partial payments from different sources. It's all or nothing. Disappointing & frustrating.
Wrong payment notice sent. No one in office and no one ever answered the phone or replied to emails. Likely will be looking for a new location. Service has gone to non-existent
Sean has been a welcomed addition to staff. He is a refreshing changes from the previous staff. More positive and better at listening to your customers. The change over in ownership has had its challenges with changing payment over on time. There could have been better communication through text or emails. Also when staff are pulled to cover other properties there should be an ability to call and / or leave messages. I was unable to do that for several days and it regarded the late fees that were mistakenly charged to my acc... read more
Frequently asked questions about Storelocal Storage
How is Storelocal Storage rated?
Storelocal Storage has a 3.6 star rating with 152 reviews.
When is Storelocal Storage open?
Storelocal Storage is open now. It will close at 5:30 p.m.