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Storelocal Storage
- Self Storage
- Denver, CO
About this business
Location details
1995 S Valentia St # E, Denver, CO, 80231, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Great… got perfect location great friendly staff
Other than the incorrect email we received last month letting us know that we HADN'T made a payment right after we made a payment, you guys are ok. Just be careful with the emails. Thanks
No fucking security for stored items. You are located on a street where every illegal cock sucker alien strips car, boats, & campers. This is before mentioning the Fucking Mexican Chop Shops. Last but not least, The Loser Fucking Mexican Homeless living in their cars, vans, & campers. Hope you go out of business. Fuck Storelocal.
You purchased a well maintained yard. They had a handy man that kept the grounds in good condition for years. You’re there very little raise rates insanely because you’ve neglected the roads and park so badly that you’re over charging to fix your neglect because you failed to keep up your end with the money we paid monthly. This capital fund raising won’t help with your lack of work ethics. You won’t do the maintenance.
Business response:
Hi Dee Dee, we're very sorry we didn't meet your expectations. We care deeply about our customers' happiness at Storelocal Storage. Please contact us at 866-993-2688 so we can discuss how to resolve your recent experience.
I pay on time every month yet I get false notices that I have defaulted that threaten to deny me access to my unit. Every month it seems I’m being asked to pay more. I can’t ever talk to anyone about this and when I call I have to leave a message and no one calls me back. Tonight I tried to pay my bill and there is no way to pay other than enrollment in autopay but I have no trust in your company so I’m not comfortable enrolling in bill pay as you sent out a notice about accidental overcharges. Why should I trust you?
Business response:
Hey, Merek. We're so sorry to hear that you didn't have a good experience at Storelocal Storage. We want to make this right! Please contact us at 866-993-2688 so we can talk about what went wrong and make things better.
If your going to raise the rate $40 plus the company really needs to do up dates. Get new asphalt, it's a must!!!!!!
Business response:
Hi Jeffrey, we're very sorry we didn't meet your expectations. We care deeply about our customers' happiness at Storelocal Storage. Please contact us at 866-993-2688 so we can discuss how to resolve your recent experience.
Since Storagelocal took over this facility the onsite management has changed almost weekly. Just last week I was informed my storage rate would go from $215 to $323 per month, (a 50% increase). No explanation, just a take it or leave it approach. Some minor changes have taken place, but nothing that justifies this type of increase. I am currently looking for another facility and will be moving!
Business response:
Hello Thomas, our sincerest apologies for not living up to your expectations. At Storelocal Storage, ensuring our customers' satisfaction is a top priority. We urge you to reach out to us at 866-993-2688 to talk about ways to make amends for your latest experience.
i got charged double and staff is asking for insurance on my vehicle. there is a security breach on the metal mesh fence and no one is doing nothing about it. i have been with this place for more then 10 years. Now they want more money in exchange of less service....
Business response:
Hi Juan, we're truly sorry that we fell short of your expectations. Customer satisfaction is of utmost importance to us at Storelocal Storage. We'd appreciate the opportunity to discuss your recent experience over the phone at 866-993-2688 and find a way to rectify the situation.
The new ownership refuses to honor previous management’s agreements and now is increasing rents by almost 50 Percent of current pricing ($165 to $248). The facility is poorly maintained and is located in an area frequently visited by sketchy people whom you likely will not want to engage with.
Business response:
William, we're sorry to learn that we didn't meet your expectations recently. At Storelocal Storage, the well-being and satisfaction of our customers are paramount. We invite you to call us at 866-993-2688 so we can explore options to remedy your recent experience.
Frequently asked questions about Storelocal Storage
How is Storelocal Storage rated?
Storelocal Storage has a 3.6 star rating with 156 reviews.
When is Storelocal Storage open?
Storelocal Storage is closed now. It will open at 9:00 a.m.