This profile has been claimed by the business owner or representative.
At Storelocal Concord, we will always treat you with the courtesy and respect that you deserve. We offer several types of storage units to accommodate your storage needs, including drive-up and climate-controlled units. Storelocal Concord provides state-of-the-art security and the best possible customer experience. In addition, Storelocal Concord is proud to be involved in the local community and to support local charities. At Storelocal Concord, we look forward to providing for your self-storage needs at our facility that i... read more
4900 Marsh Dr, Concord, CA, 94520, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
My family has done business here many times over the years. My mom has had a storage there for quite some time, and I just had one which I was finally able to empty out (and move into or new place, yay!) Along with the 2 storage rentals, we have also rented 3 U-haul trucks on different occasions. Everyone in the office has always been so kind and helpful, they put some ease to the moving process. Also, I appreciate Ken's uhaul confirmation calls because he clues you in on everything to expect, no surprises! And Kim is always... read more
I would give 100 stars if I could. Look no further. This place is the best in town hands down for a storage facility with exceptional customer service. I had a 10x15 unit for 3 years up until a week ago. This place was always immaculate. I never saw one bug, etc. Ken and Kim always treat you as if your special vip. Their readiness to go above and beyond to satisfy their customers, to make things right, to ensure things run fluid for you is top notch. These guys are the epitome of professional service. I just can't express th... read more
Reserved and picked up uhaul with no issues at all whatsoever!!! Was greeted nicely upon arrival with respect and smiles!! Great customer service!! 10 Stars!!
So, a place like U-haul is a place you don't notice until you need it. My first encounter with the u-haul on Sand creek was last week. I went in for a few boxes. We are moving and didn't want to get too many that I was overwhelmed. I walked in and the guy behind the desk ( Ken the owner) was on the phone. He was talking to a customer. He got off the phone pretty quick and asked if I needed anything. I said no I was just grabbing a couple of boxes. 10 or so. He rang me up and was really nice. He even offered to walk them to t... read more
This is the worst place to deal with. They sell you cheap boxes for double to triple what you pay for uhaul boxes. When you try to return there low quality crap. They say all sales final. They have no faith in what they sell that's why they won't take it back.
I had to store some stuff from a quick move out situation. The staff was very nice in helping me out at the last minute. One thing that was nice is that they didn't try to up sell me a more expensive unit. I rented a truck from them as well. I have an inside unit and it was spotless. It is also climate controlled. Whenever I go to pick stuff up to go through it the place is clean and I haven't seen any bugs.
Rented a Uhaul here after another location gave our reserved truck away. Great, friendly customer service!
I park in lot where the uhual trucks are and before I can even close the door after getting out, I'm greeted by the owner (old bitter guy) with a verbal barrage of profanity, and "you ignorant people", etc. At first I thought he had me confused with someone else but no, he was yelling and ranting at me because I had apparently parked in the lot in the back where he was parking the trucks. I've never experienced such verbal abuse from a service company! He said I should take my business else where and I did. I told the... read more
I have called this place twice. The first time they finally called back after 3 days, I had already founf another place by then. The second time a year later, no return call yet after 2 days. Pretty crazy. If it's this hard to get hold of them to spend money, I can only imagine what it would be like if you needed something.
Storelocal Storage has a 4.7 star rating with 805 reviews.
Storelocal Storage is closed now. It will open at 9:00 a.m.