This profile has been claimed by the business owner or representative.
Storelocal Storage
- Self Storage
- Concord, CA
About this business
Location details
4900 Marsh Dr, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I am self employed and utilize Brentwood Self Storage for both a storage space as well as for U-Haul rentals. I receive great customer service for both components. The best part of this business is the staff. David, Kim and the rest of the staff are top notch. If I reserve a U-Haul, they always call me to confirm. The facility is very clean and well maintained. In fact, I always see the staff out there sweeping, blowing or painting to keep things top notch. I will continue to use Brentwood Self Storage for my business needs ... read more
I recently rented a 10'x30' unit here and was impressed with both the staff and the facility. Ken, Kim, Dave, and the other staff were always helpful, friendly, and prompt when I went in to the office. My wife and I needed a unit to store some of our belongings while we had our house up for sale. When selling a house, it is important to have it neat and uncluttered, so a storage unit is a great way to do that. I also wanted to pack and move certain items myself, instead of paying professional movers to do it. Being able to p... read more
Okay...I will be the first to admit you really have to impress me and meet all of my business criteria before I hand out five star reviews. I own a business so I more than expect the same level of service, professionalism, quality and integrity that I give to my very own clients and team. Sometime last year (2015) I stopped by and spent sometime with Ken Maier the manager to evaluate storage options, pricing and security. I was taken back by how accommodating he was in showing me the various "available" units and helping m... read more
My family has done business here many times over the years. My mom has had a storage there for quite some time, and I just had one which I was finally able to empty out (and move into or new place, yay!) Along with the 2 storage rentals, we have also rented 3 U-haul trucks on different occasions. Everyone in the office has always been so kind and helpful, they put some ease to the moving process. Also, I appreciate Ken's uhaul confirmation calls because he clues you in on everything to expect, no surprises! And Kim is always... read more
I would give 100 stars if I could. Look no further. This place is the best in town hands down for a storage facility with exceptional customer service. I had a 10x15 unit for 3 years up until a week ago. This place was always immaculate. I never saw one bug, etc. Ken and Kim always treat you as if your special vip. Their readiness to go above and beyond to satisfy their customers, to make things right, to ensure things run fluid for you is top notch. These guys are the epitome of professional service. I just can't express th... read more
Reserved and picked up uhaul with no issues at all whatsoever!!! Was greeted nicely upon arrival with respect and smiles!! Great customer service!! 10 Stars!!
So, a place like U-haul is a place you don't notice until you need it. My first encounter with the u-haul on Sand creek was last week. I went in for a few boxes. We are moving and didn't want to get too many that I was overwhelmed. I walked in and the guy behind the desk ( Ken the owner) was on the phone. He was talking to a customer. He got off the phone pretty quick and asked if I needed anything. I said no I was just grabbing a couple of boxes. 10 or so. He rang me up and was really nice. He even offered to walk them to t... read more
This is the worst place to deal with. They sell you cheap boxes for double to triple what you pay for uhaul boxes. When you try to return there low quality crap. They say all sales final. They have no faith in what they sell that's why they won't take it back.
I had to store some stuff from a quick move out situation. The staff was very nice in helping me out at the last minute. One thing that was nice is that they didn't try to up sell me a more expensive unit. I rented a truck from them as well. I have an inside unit and it was spotless. It is also climate controlled. Whenever I go to pick stuff up to go through it the place is clean and I haven't seen any bugs.
Frequently asked questions about Storelocal Storage
How is Storelocal Storage rated?
Storelocal Storage has a 4.6 star rating with 575 reviews.
When is Storelocal Storage open?
Storelocal Storage is closed now. It will open at 9:00 a.m.