Storelocal Storage

Amber C. 

on Yelp

11 years ago

Rented a Uhaul here after another location gave our reserved truck away. Great, friendly customer service! 

Jas B. 

on Yelp

12 years ago

I park in lot where the uhual trucks are and before I can even close the door after getting out, I'm greeted by the owner (old bitter guy) with a verbal barrage of profanity, and "you ignorant people", etc. At first I thought he had me confused with someone else but no, he was yelling and ranting at me because I had apparently parked in the lot in the back where he was parking the trucks. I've never experienced such verbal abuse from a service company! He said I should take my business else where and I did. I told the... read more

David A. 

on Yelp

13 years ago

I have called this place twice. The first time they finally called back after 3 days, I had already founf another place by then. The second time a year later, no return call yet after 2 days. Pretty crazy. If it's this hard to get hold of them to spend money, I can only imagine what it would be like if you needed something. 

Sarah C. 

on Yelp

13 years ago

Lady at front desk was extremely rude. She was curt with us from the very beginning, then repeatedly told us it was our fault our truck reservation was entered incorrectly. I have encountered more discourteous people. However, not many of them in the service industry. Do yourself a favor and take your money where it will be appreciated. 

Shayan R. 

on Yelp

13 years ago

Don't bother reserving a U-Haul here. Pulled up to the back, because that is where I saw all of the U-Hauls parked. Before I could ask the disgruntled, pony tail wearing jerk at the U-Haul lot a question, he says, "office is down there. You're being a hazard to me right now and I won't serve you. Don't blame me for your confusion!". I literally had just shut the door to the car and hadn't said a word. Ok. Anyway, I walk down the corner to check in and the front desk person says, "Oh yeah we had a problem with your reservatio... read more

Johnny G. 

on Yelp

13 years ago

They will treat you like crap....... Units are units, but this place needs new management, a business is based on customer service and these people don't have any good customer service at all. I took my business elsewhere and you should too. 

JP L. 

on Yelp

14 years ago

0 stars not possible with YELP. This is a review of the UHAUL segment of the business, but I can't imagine the "service" received as a unit renter would be any different. The fact that they dont even bother to turn their office lights on was the first warning sign. The manager Barbara was short and rude with me, and she was the best part of the experience. The live-in car prep literally screamed at my buddy and I because according to him, we pulled in wrong. He was vulgar, swore, and wouldnt let me leave until I demonstrated... read more

Dawn F. 

on Yelp

14 years ago

Buyer beware!!! The management at this location is awful! We reserved a couple of trucks. When we went to pick one up we have a full load and did not drive into the back lot. They berated us for not driving in. The man that took care of the truck we vulgar, and he used the "F" word about ten times - literally. We have never been treated so poorly, ever. Needless to say we have contacted corporate, replied to the survey they sent us and have told all our friends. There are MANY other rental places in the area that welcome you... read more

Matthew C. 

on Yelp

15 years ago

I first rented my sorage unit in March 2003 and have nothing but wonderful things to say about Barbara, Kim, and Roger. The facility is very well maintained and properly secure and very clean. Prices are very reasonable and in the 7 years i have been there my rent only went up by $15. I only intended on keeping my things here for 2-3 months and found that i needed them long term. They were always willing to work with me if i needed extra time in paying my bill, and are more than accomodating in these hard economic times. So ... read more