Storelocal Storage

Beverly M. 

on Yelp

2 years ago

There is a rodent infestation going on. There was no communication at all until I notice mouse poop. I think they just don't want no one to know. The ladies in the office said I was the only one affected in my area. but I don't agree with that assessment because when I moved out you can see the trail that they used in the back of the unit going into the other units. 

Pierra B. 

on Yelp

2 years ago

Staff is nice but they have rats that will chew through your entire storage and they will only offer you $500. They will also make you pay the rent before they even send you the money. So you will have to pay even when you find out your stuff is destroyed. 

Dawn R. 

on Yelp

3 years ago

People are nice whenever I call so I give stars for that but I am struggling to pay rent and to pay for storage but I have precious things and no where to put them. If I had the means to move my stuff I would because I found much cheaper places but I am strapped financially right now but they're very overpriced compared to others I have called and I get late fee and don't have an issue with late fees what I DO HAVE an ISSUE WITH and feels like a complete scam is their "California late fee" they call it for $50 I mean I cried... read more

M. M. 

on Yelp

3 years ago

The woman who appears to be the supervisor at the front desk, training a younger girl-was extremely rude. This isn't the first time but today I decided to speak up about it. My stepdad just passed away and I was helping my mom and she had a check to drop off at their office. My mom wanted to change their account contact info and provide her own email address. My elderly mom couldn't get out of the car so I went in to the office for her and paid her bill and asked to change the email address. My mom is sitting in the car righ... read more

TONYA A. 

on Yelp

3 years ago

I cannot say enough about the three ladies (Melissa, Tori & Kim) at Brentwood Storage! They came through with an unusual request I had for storage, they are amazing and I highly recommend them. I needed a drive up unit that would accommodate my car for 10 days, not only did they find a special I could use towards that, as I really did not want to pay a full month. The unit was SPOTLESSLY CLEAN! It looked absolutely brand new, inside and out. There is easy access in an out of the facility, with alarm setting on your unit as y... read more

Not F. 

on Yelp

4 years ago

Rented a U Haul from this place on 11-20-21 and customer service was on point! I met with Kim and Makenna and they were very helpful even though they were slammed. I think Makenna was training but she did a very good job. Would highly recommend. 

Paul V. 

on Yelp

4 years ago

I needed a U-Haul for the day and Brentwood Self Storage as fulfilled my need. The person behind the desk was very friendly. Although the 18-footer that I reserved was not available at that time, she was able to find a solution by offering my their 16-footer which was actually more that enough for my needs. More importantly, there are no extra fees here at Brentwood Self Storage compared to other U-Haul locations nearby. 

Dagna H. 

on Yelp

5 years ago

Kim and Sheldon were so nice and helpful!! It was one of the easiest transactions I've ever done. Everything went smoothly and I ram very pleased. 

Alek S. 

on Yelp

5 years ago

I was in need for Uhual really badly and very last minute. Kim was such a great help, quick and efficient and so nice!! She made the whole process easy. Definitely would recommend to anyone who is looking for a Uhual.