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Stress-Free Auto Care
- Auto Repair
- Castro Valley, CA
About this business
Location details
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
First time customer. Excellent, honest customer service. Very friendly, Shiva helped me and was very transparent. I will l definitely be back to have the rest of work that needs to be done on my vehicle. Rating at a 4 for now, in the case I have to take my vehicle back for any mishaps, I will see how they respond. Already referred 3 people to the shop!
Business response:
We're delighted to hear about your positive first experience with us and appreciate your honesty in the review. It's wonderful to know that Shiva provided friendly and transparent service. We look forward to continuing to meet your expectations and taking care of any future needs for your vehicle. Thank you for referring others to our shop and for your kind words. Thank you and have a wonderful Stress-Free day!
very impressed with the professional service and attention to their customer service. Shiva was kind enough to reschedule my appointment and squeeze me in the same day I called to reschedule. I appreciate their consistent text message with updates of the status of the service and really liked their multi check point report that is organized by high priority to low of recommended services and include pictures of the vehicle area that needs attention but it also includes what is working well on your car. last but not least I a... read more
Business response:
We're so glad to hear that you had a positive first experience with us! It's wonderful to know that Shiva and our team provided you with professional service and excellent customer care. We're pleased you appreciated the consistent updates, detailed inspection report, and comfortable waiting area. Thank you for your kind words, and we look forward to serving you again. Thank you and have a wonderful Stress-Free day!
Came here for an impromptu oil change when I saw my light go on. They were accommodating and were able to fit me in the same day! From start to finish there was excellent customer service. I'm really happy to have car service that I trust. The waiting room has chargers and it's right across from Trader Joe's if you want to kill time during service.
Business response:
Thanks for sharing your experience! We're thrilled to hear that we could fit you in for an impromptu oil change and that you found our customer service excellent. It's great to know you felt comfortable and had convenient options while waiting. We look forward to seeing you again! Thank you and have a wonderful Stress-Free day!
This place is the shit! I used to go here and seemed kind of messy and unorganized, but the manager now has really cleaned it up. I think his name is Shiva, he definitely takes care of you. He has made me want to keep coming back. Good vibe, good work, literally stress free.
Every travelers nightmare happened to us. On Saturday morning of Memorial Day Weekend, we were 500 miles from home & smoke starts billowing out of the car hood while trying to get to our daughter's college graduation. Luckily, we were only a few miles from family. With the help of YELP, we found STRESS-FREE AUTO CARE! They answered quickly, we explained our situation, they scheduled an appointment for Tuesday morning. The car was ready for pick up by the end of the day & charge was sensible. We opted for after hours pick up ... read more
Business response:
We're thrilled to hear about your experience with us, especially during such a stressful time! It's great to know that Shiva and our team were able to turn a challenging situation into a positive one for you. Your story perfectly captures our commitment to going above and beyond for our customers. We're so glad we could help get you back on the road and make it to your daughter's graduation. Thank you for sharing your experience, and we look forward to serving you again. Have a wonderful Stress-Free day!
finding an independent shop that works on V8 engines and will change trans fluid has been a task. I found stress free auto and had that and a couple other things done while I waited and all seems to have been great. very happy and do recommend them. and I plan to continue using them. They're friendly and had drinks and snacks as well as stores across the street. I'm very happy
Business response:
Thank you so much for sharing your experience! We're thrilled to hear that you found us and had a great visit. It's wonderful to know that you're happy with the service and enjoyed our amenities. We look forward to seeing you again. Thank you and have a wonderful Stress-Free day!
Super helpful, kind and courteous. Responded quickly to my service request and provided a good value for what was needed.
Business response:
Thanks a ton for your kind words! We're thrilled to hear that you found our team super helpful and courteous. Quick responses and providing good value are what we aim for every day. Looking forward to serving you again. Thank you and have a wonderful Stress-Free day!
Great service! I'm a first time customer and hate going to any mechanics, but they made it so seamless and easy throughout the whole process. Drop off and pick up was very smooth, got an oil change and it was a very good price. It took a couple hours which is as expected, I live close by so it was very convenient. Will be coming back for future services
Business response:
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you were satisfied with the oil change service and that our team could provide you with top-notch customer service. It's great to know that our prices are to your liking. We can't wait to be your go-to place for future oil changes and anything else your vehicle might need. Thank you and have a wonderful Stress-Free day!
I had an excellent experience with Stress-Free Auto Care back in February. I took my Toyota Camry in for an oil change and for routine maintenance, especially to check out a bad sound I had heard from the front of our car. Shiva was really easy to work with; minimal but clear communication, and he only reached out when he needed to run something by me. I appreciate the service report they provided, which included pictures to detail their recommended work. I found their pricing to be super reasonable, and they fixed up my car... read more
Business response:
So glad to hear you had a great experience with us, especially with Shiva at the helm of your service! It's fantastic to know the communication, detailed service report, and our pricing hit the mark for you. We're all about making sure your car gets the care it needs without any unnecessary hassle. Thanks for placing your trust in Stress-Free Auto Care, and we're looking forward to seeing you and your Toyota Camry again. Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.5 star rating with 615 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 5:00 p.m.