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Stress-Free Auto Care
- Auto Repair
- Castro Valley, CA
About this business
Location details
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
This company conned me so bad! Tried to seriously charge me another 1,200 for a coolant leak after they didn't fix it the first time and charged me 2,400. I took my car to Ace Auto on mission and it's 90 for the part and 220 for labor. Stress free auto care are some crooks. I'll never go back here or recommend this place to anyone .
Business response:
Hello and Good Day Dani C! We appreciate you leaving a review , this allows us to stay in contact and better understand your feedback. Stress-free holds a prestigious level of Integrity. With that being said, originally there was one existing leak issue during your diag. We corrected as we were permitted. However what occurs after you leave once the original issue is resolved is out of our control , that your describing is a further leak we could have repeated diagnostic as it wasn't originally existing when the first leak... read more
If it's the same people as before... I'd give them 6 stars. Performed a transmission transplant on my 2009 routan. Great people
Business response:
Thank you for taking the time to share your positive experience with us at Stress Free Auto Care. We appreciate your feedback and are thrilled to hear that you had a great auto care experience with our team. We take pride in providing fair, transparent, and convenient service, and it is wonderful to know that you found our approach to be stress-free. Our dedicated team of experienced professionals is always committed to putting the customer first and ensuring that your vehicle receives the highest level of care.
The shop & staff took my car issue seriously & handled it in a professional manner. Very thorough & detailed in their communication through out the whole process. Having a trust worthy shop in town is such a great asset! Thanks again to Stress Free Auto Care.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're thrilled to hear that you found our team to be trustworthy, professional, and thorough in their communication throughout the entire process. Our goal is to provide our customers with a stress-free auto care experience, and it's wonderful to know that we were able to achieve that with your car issue. At Stress Free Auto Care, we believe in transparency and convenience, which is why we use technology to make scheduling ap... read more
Name is legit. I hit a median and was told needed to spend $6k+ to replace my transmission. After servicing as much as I was comfortable with on my own, making tons of calls, and towing my car all around the state (lol), I was ready to give in and spend that $6k. I set up an apt with Jon and his team for a Wednesday (29) morning diagnostic and an estimated 1-1.5 weeks for full transmission replacement. I got a text Tuesday (28) morning saying my car was ready to go for less than $250. Jon explained to me that it was just a c... read more
Business response:
Thank you so much for taking the time to leave us a review! We're so glad to hear that you had a positive experience with us. We understand how stressful it can be when your car breaks down, and we're always here to help our customers get back on the road as quickly and affordably as possible. We're especially proud of our team's ability to provide accurate and transparent estimates. We know that it can be frustrating to be surprised by unexpected charges, so we always go the extra mile to explain the details of each servic... read more
I'm so glad I found this place to take my vehicle to! I needed to replace the power transfer unit (PTU), and they did an excellent job for a fair price. As a side note, the dealership gave me a higher quote for no reason. Highly recommend this place. Thank you, Stress-Free Auto Care team for all that you do!
Business response:
Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a stress-free auto care experience at Stress-Free Auto Care and that we were able to provide you with excellent service at a fair price. Our team always strives to be transparent and fair in our pricing, and we're glad that it shows. It's unfortunate to hear that the dealership gave you a higher quote, but we're glad that we were able to help you save some money. We appreciate your recommendation and look forward to serving... read more
Honest, reliable work at a reasonable price. Jon at the front desk is always incredibly helpful and straightforward--and the quality of the work from the technicians is top notch with a timely turnaround for even major repairs. They helped me bring my vehicle back up to dealership standards and extend its life for sure. I highly recommend Stress-free auto to anyone!
Business response:
Thank you so much for taking the time to write such a positive review of our services at Stress-free auto. It means a lot to us that you had such a great experience with our team. We're thrilled to hear that you found our work to be honest, reliable, and reasonably priced. Our goal is to provide high-quality services at affordable prices, and we're glad to know that we hit the mark with your repairs. We're also delighted that you had a positive experience with Jon at the front desk. We know that good customer service is ju... read more
Great transparent service . Had transmission service done here, replaced with new transmission. Jon the general manager is great
Business response:
Thank you for taking the time to leave a positive review of our transmission service. We are thrilled to hear that you found our service to be transparent and satisfactory. Our team strives to provide our customers with high-quality service and transparency throughout the entire process. We are pleased to hear that Jon, our general manager, was able to assist you throughout the service and make a positive impact on your experience with us. We will be sure to pass on your kind words to Jon and the rest of our team. Thank yo... read more
I make online schedule appointment for my audi q5at stress free auto care in Castro valley on 6th March to replace rear break pads and roters ,Service writer Mr. Jonathan Franco called me around 430PM that after doing the digital inspection of my car that I dont needs replacement of pads and roters at this time,I will let my family and friends to take their vehicles to stress free auto care in Castro Valley,they updated with text massage or email if any other problem in your vehicle.
Business response:
Thank you for taking the time to share your recent experience at Stress Free Auto Care in Castro Valley. We're thrilled to hear that you had a positive experience with us and that our service writer, Jonathan, was able to provide you with honest and transparent feedback on the condition of your Audi Q5's brakes. At Stress Free Auto Care, we always strive to provide our customers with the highest quality of service and ensure that their vehicles are running smoothly and safely. We understand the importance of maintaining tru... read more
Very please with the details on the inspection of my old school car definitely will recommend this guys. Very professional and honest shop not alot shops can say that.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 446 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.