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Stress-Free Auto Care
- Auto Repair
- Castro Valley, CA
About this business
Location details
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Every travelers nightmare happened to us. On Saturday morning of Memorial Day Weekend, we were 500 miles from home & smoke starts billowing out of the car hood while trying to get to our daughter's college graduation. Luckily, we were only a few miles from family. With the help of YELP, we found STRESS-FREE AUTO CARE! They answered quickly, we explained our situation, they scheduled an appointment for Tuesday morning. The car was ready for pick up by the end of the day & charge was sensible. We opted for after hours pick up ... read more
Business response:
We're thrilled to hear about your experience with us, especially during such a stressful time! It's great to know that Shiva and our team were able to turn a challenging situation into a positive one for you. Your story perfectly captures our commitment to going above and beyond for our customers. We're so glad we could help get you back on the road and make it to your daughter's graduation. Thank you for sharing your experience, and we look forward to serving you again. Have a wonderful Stress-Free day!
finding an independent shop that works on V8 engines and will change trans fluid has been a task. I found stress free auto and had that and a couple other things done while I waited and all seems to have been great. very happy and do recommend them. and I plan to continue using them. They're friendly and had drinks and snacks as well as stores across the street. I'm very happy
Business response:
Thank you so much for sharing your experience! We're thrilled to hear that you found us and had a great visit. It's wonderful to know that you're happy with the service and enjoyed our amenities. We look forward to seeing you again. Thank you and have a wonderful Stress-Free day!
Super helpful, kind and courteous. Responded quickly to my service request and provided a good value for what was needed.
Business response:
Thanks a ton for your kind words! We're thrilled to hear that you found our team super helpful and courteous. Quick responses and providing good value are what we aim for every day. Looking forward to serving you again. Thank you and have a wonderful Stress-Free day!
Great service! I'm a first time customer and hate going to any mechanics, but they made it so seamless and easy throughout the whole process. Drop off and pick up was very smooth, got an oil change and it was a very good price. It took a couple hours which is as expected, I live close by so it was very convenient. Will be coming back for future services
Business response:
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you were satisfied with the oil change service and that our team could provide you with top-notch customer service. It's great to know that our prices are to your liking. We can't wait to be your go-to place for future oil changes and anything else your vehicle might need. Thank you and have a wonderful Stress-Free day!
I had an excellent experience with Stress-Free Auto Care back in February. I took my Toyota Camry in for an oil change and for routine maintenance, especially to check out a bad sound I had heard from the front of our car. Shiva was really easy to work with; minimal but clear communication, and he only reached out when he needed to run something by me. I appreciate the service report they provided, which included pictures to detail their recommended work. I found their pricing to be super reasonable, and they fixed up my car... read more
Business response:
So glad to hear you had a great experience with us, especially with Shiva at the helm of your service! It's fantastic to know the communication, detailed service report, and our pricing hit the mark for you. We're all about making sure your car gets the care it needs without any unnecessary hassle. Thanks for placing your trust in Stress-Free Auto Care, and we're looking forward to seeing you and your Toyota Camry again. Have a wonderful Stress-Free day!
Great service and great job. I will take back all my vehicles to this shop. They did everything they could to accommodate my situation
Business response:
That's awesome to hear! We're thrilled we could make your experience a positive one and accommodate your situation. Knowing you're planning to return with all your vehicles truly makes our day. We can't wait to see you again and continue providing great service. Thank you for the support, and have a wonderful Stress-Free day!
Shiva and his crew are extraordinary. Honest, dependable..., service with integrity and a smile. Regarding older cars, they will inform you if the value of your car warrants the cost of necessary repairs (in their professional opinion). Frankly, I can't ask for more from auto technicians. 5 stars!
Business response:
Wow, it sounds like Shiva and the team really hit the mark with you! Thanks so much for highlighting their honesty, dependability, and the integrity of their service. We're thrilled to hear you felt informed and supported, especially when it comes to making decisions about your car's needs. Your kind words mean a lot to us. Looking forward to having you back. Thank you and have a wonderful Stress-Free day!
This review is not for service performed. It is just for misleading advertising. They claim on their website that they do AC repair. They do not. I scheduled an appointment with them online to have my AC repaired. Not once did they call to tell me they don't handle this type of repair. I got off work early to get to my appointment with them. As soon as I walked in, I was asked what I was there for. I said I had appointment to get my AC fixed. The guy at the desk said that they do not handle AC repairs, but that the business ... read more
Business response:
Sorry about the mis information from our web developers we reached out to yelp to have this updated,once again we appoligize for the wasted trip.
Went in for an oil change, they did an awesome job, will be my go to place for my future oil changes.. thank u,,,there customer service is top notch...and there prices are in line with other places, they even gave me a coupon discount even though I forgot to coupon, thank u.
Business response:
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you were satisfied with the oil change service and that our team could provide you with top-notch customer service. It's great to know that our prices felt right to you and that we could help out with a coupon discount even when it slipped your mind. We can't wait to be your go-to place for future oil changes and anything else your vehicle might need. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 451 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.