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Stress-Free Auto Care
- Auto Repair
- Castro Valley, CA
About this business
Location details
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Customer service is stellar, friendly and fair ALWAYS Stress-Free continues to meet its name brand by providing fast service (next day) with total pro-quality service for multiple auto issues in addition to mechanical --SFAC does auto -body replacement requests with FAIR PRICING- which is above and beyond Toyota pricing .The full hour was not needed to replace Tundra passenger side-mirror and labor cost reflected that $ THANK YOU
Business response:
Wow, your feedback has truly made our day! It's fantastic to hear about your positive experience with Shiva and Troy. Their dedication to going the extra mile and our no-charge policy for undiagnosed issues are parts of what we pride ourselves on. It's our goal to restore faith in auto service through honesty and superior care. Your acknowledgment means the world to us. Thank you for sharing your experience, and we look forward to welcoming you back anytime. Have a wonderful Stress-Free day!
I requested a quote from this business for a repair that I needed to get done on my Mini Cooper. They were very helpful and friendly with my inquiries but ultimately their $500+ labor cost was way too much for my budget. I did like having the option to bring my own parts in order to cut down on some expenses, but I wound up finding a place closer to home with a less costly labor rate.
Business response:
Thanks for sharing your experience with us! We're glad to hear that you found our team helpful and friendly, and we totally understand that budget plays a big role in making decisions. It's great that you were able to find a shop that fits your needs better, and we appreciate you considering us. If you ever need anything in the future, we’re here and happy to help. Wishing you safe travels and a wonderful Stress-Free day!
Brought in my car for a second opinion on a dealer estimate. Although the estimate was close to the dealer's, I went ahead with it. I am SO glad that I did. The team discovered that a fairly minor issue was at fault. Rather than taking the opportunity to sucker me into overpaying, Stress-Free did the work for a quarter of the initial estimate. Fantastic, friendly, great communication - couldn't ask for more!
Business response:
We're so glad you decided to bring your car to us for a second opinion! It’s great to hear that we could pinpoint the real issue and save you money in the process. Honesty and transparency are what we’re all about, so it's awesome to know that you felt well taken care of. Thank you for the fantastic feedback, and if you ever need anything else, we're here for you. Have a wonderful Stress-Free day!
Amazing exceptional, honest friendly ,I highly recommend Stress free repair ,free ride home from Lyft, I.was taken care of like a Queen
Business response:
We're over the moon to hear that you had such an amazing experience with us! Treating our customers like royalty is what we aim for. Thank you for recommending us and mentioning the Lyft ride home service. We can't wait to welcome you back. Thank you and have a wonderful Stress-Free day!
Very polite & nice staff. Able to get an appointment within 1 day of calling. Service was quick (oil change) and they did a complimentary auto inspection and filled my windshield wiper fluid too. Location (in Castro Valley) convenient. Would recommend looking on-line to get coupons, which is what I will do next time!
Business response:
We're glad to hear you had a positive experience with our polite and efficient staff! It's great that you were able to get an appointment quickly and appreciated the complimentary auto inspection and windshield wiper fluid fill-up. Thank you for your recommendation and the tip about online coupons. We look forward to seeing you again. Thank you and have a wonderful Stress-Free day!
I got an oil change with an appointment I set up online the day before. Super quick and easy, simple and clean lounge, and straight-forward/transparent customer service. I liked the notifications I received through text and email to let me know when the work on my car started and finished as well as a report with detailed explanations and pictures that showed me things that were good, needed future attention, and needed urgent attention. Oil change prices everywhere are getting expensive so I used a promo from a mailer I rec... read more
Business response:
Thank you for sharing your detailed experience with us! We're glad to hear you found our service quick, easy, and transparent, and that you appreciated the notifications and detailed report. We're sorry to hear about the fluids not being topped off, and we'll take your feedback to improve our services. It's wonderful to know that the promo made it easier for you to try us out. Thank you for choosing us, and we look forward to serving you again. Have a wonderful Stress-Free day!
This was truly a stress free experience! I've been taking my car to Toyota in Hayward and have had terrible experiences there. I reached out to Stress Free and within minutes Troy messaged me back with a very reasonable quote to get my transmission serviced and oil change. When I arrived, Shiva was quick to help me. I left my keys and went to run errands. While I was running errands I received texts with updates and they also did a complimentary multi point inspection. They sent me a very detailed vehicle report which includ... read more
Business response:
We're thrilled to hear about your fantastic experience with us! It's great to know that Troy, Shiva, and our team could provide you with a seamless and stress-free service. We're glad you appreciated the detailed vehicle report and our proactive approach in addressing your concerns. Thank you for choosing us and for your kind words. We look forward to seeing you again. Thank you and have a wonderful Stress-Free day!
These guys get it. Great communication, great price and great quality of work. I avoid mechanics, do all my own maintenance/repairs for 40 yrs, but was very pleased with the service they provided (for something I just could not do).
Business response:
We're thrilled to hear that you had such a positive experience with us, especially given your extensive experience doing your own maintenance and repairs. Thank you for trusting us with your vehicle and for your kind words about our communication, pricing, and quality of work. Thank you and have a wonderful Stress-Free day!
The team at Castro Valley Stress Free Auto Care was just great! Quickly fixed my driver-side power window malfunction within a just few hours even though I first contacted them in the morning of that day. They were all friendly and sincere about fixing the problem and getting me back on the road and my schedules. Highly recommended!
Business response:
We're thrilled to hear that the Castro Valley Stress Free Auto Care team was able to quickly fix your driver-side power window and get you back on the road! Thank you for your kind words and high recommendation. We look forward to serving you again. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 446 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.