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22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Honest, reliable work at a reasonable price. Jon at the front desk is always incredibly helpful and straightforward--and the quality of the work from the technicians is top notch with a timely turnaround for even major repairs. They helped me bring my vehicle back up to dealership standards and extend its life for sure. I highly recommend Stress-free auto to anyone!
Business response:
Thank you so much for taking the time to write such a positive review of our services at Stress-free auto. It means a lot to us that you had such a great experience with our team. We're thrilled to hear that you found our work to be honest, reliable, and reasonably priced. Our goal is to provide high-quality services at affordable prices, and we're glad to know that we hit the mark with your repairs. We're also delighted that you had a positive experience with Jon at the front desk. We know that good customer service is ju... read more
Great transparent service . Had transmission service done here, replaced with new transmission. Jon the general manager is great
Business response:
Thank you for taking the time to leave a positive review of our transmission service. We are thrilled to hear that you found our service to be transparent and satisfactory. Our team strives to provide our customers with high-quality service and transparency throughout the entire process. We are pleased to hear that Jon, our general manager, was able to assist you throughout the service and make a positive impact on your experience with us. We will be sure to pass on your kind words to Jon and the rest of our team. Thank yo... read more
I make online schedule appointment for my audi q5at stress free auto care in Castro valley on 6th March to replace rear break pads and roters ,Service writer Mr. Jonathan Franco called me around 430PM that after doing the digital inspection of my car that I dont needs replacement of pads and roters at this time,I will let my family and friends to take their vehicles to stress free auto care in Castro Valley,they updated with text massage or email if any other problem in your vehicle.
Business response:
Thank you for taking the time to share your recent experience at Stress Free Auto Care in Castro Valley. We're thrilled to hear that you had a positive experience with us and that our service writer, Jonathan, was able to provide you with honest and transparent feedback on the condition of your Audi Q5's brakes. At Stress Free Auto Care, we always strive to provide our customers with the highest quality of service and ensure that their vehicles are running smoothly and safely. We understand the importance of maintaining tru... read more
Very please with the details on the inspection of my old school car definitely will recommend this guys. Very professional and honest shop not alot shops can say that.
I made an appointment for a multi-point digital inspection. I wanted to make sure if anything needed to be replaced. Initial basic inspection which are the exterior lights passed. Under hood engine oil, transmission & brake fluids. Battery & brakes is good. All suspension components is all good. There's more the the inspection that I did not list but everything passed. I was worried I would have to replace parts due to wear and tear which is normal due to constant use of any vehicle. I'll be back in a year or two which is wh... read more
Thursday January 26 I went in to Stress Free Auto Care and initiated my appointment with Jon Franco the General Manager, who is both professional and friendly. I like the shop and I am sure the peaceful interior is part of the reason. Charles worked on my car again and I like how he listens to my concerns. He is good at his job. In addition , Jon is very patient with me as I ask a lot of questions. I will be back for my other part of the service because I chose this way and Jon is working with me. It's a "gem" on the hill. I... read more
I took my Chrysler town and country here after it was having issues . This place really surpassed my expectations with easy to make appointment, fast service, and pictures of all items being replaced sent in a easy to view text message even had a 24 7 camera view of your car being serviced. My car was only in the shop for 24 hours and back home driving great I have no complaints ! Will definitely return.
Reverse Gear stopped working so I called Stress free auto care about it and luckily they were able to take it same day. I brought my 2003 Zo6 Corvette in for a diagnosis and estimate. The GM Jon was there working at the front desk and was very helpful with getting my car in to be looked at. The team provided a very detailed estimate for me the following day. the diagnosis for my car wasn't great but Jon & his team did a great job being straightforward with what's wrong with my transmission and clutch and broke down what my o... read more
To repair an oil leak, they replaced the head gasket (which is expensive - $500 - because they have to remove the engine head to replace the gasket, and that's complicated -- I had it done years ago on another car, and it was the same thing). They did a good job and kept me informed by email messages at every step of the way - including pictures of the things they were checking and repairing. They also fixed a minor transmission oil leak -- this was free as it was covered under the warranty for the transmission they replaced... read more
Stress-Free Auto Care has a 4.7 star rating with 451 reviews.
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.