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Stress-Free Auto Care
- Auto Repair
- Castro Valley, CA
About this business
Location details
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Shiva is awesome to work with, and also has the best prices around the area! I will definitely be coming back with my other cars, and also referring additional business. Thanks a lot Shiva and team!
Business response:
So glad to hear you had a fantastic experience with Shiva and the team! It's awesome to know you found value in our services and pricing. We're looking forward to seeing you and your cars again, and a big thank you for spreading the word. Have a wonderful Stress-Free day!
The service was performed in a timely manner, I was given a written estimate of services and projected costs. I was also provided a Lyft home after drop off.
Business response:
Thank you for taking the time to share your experience with Stress Free Auto Care. We greatly appreciate your feedback and are delighted to hear about your positive experience with our services. Our team takes pride in ensuring that our customers have a hassle-free and transparent experience, and we're pleased to hear that you received a written estimate of services and projected costs. Transparency is one of our core values, and we believe it's essential for our customers to have a clear understanding of the services they'... read more
Stress free auto care was an awesome experience. I was impressed with him and his teams attitudes, work ethic and so much more. Just an overall positive experience I would definitely recommend this business to anybody who may need a literal stress-free experience! I wish this company good fortune!
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We are thrilled to hear that you had an awesome and stress-free visit to our establishment. Our team takes great pride in providing exceptional service with a friendly attitude and strong work ethic. We genuinely believe in making auto care transparent and convenient for our customers. It's fantastic to know that our efforts have resonated with you and exceeded your expectations. We appreciate your recommendation and kind wi... read more
3 years ago I had my transmission rebuilt at Fremont Ford, or so I thought. They were telling me the stall and clunking noise was turbo lag. Well it wasn't! My husband took my car to Stress Free Care, formerly Keith's Transmission. Jon was so patient and understanding. He really listened to everything my husband said. He kept us informed throughout the work that was being done. And we agreed with him when he let us know they needed a couple more parts. He let let us use his courtesy car once it became available. We hi... read more
Amazing service. The repair took longer than expected, no fault to them but Jon kept me updated during the whole process and is very quick to respond when i had questions. Couldn't be happier with the service and repair. Thank you.
Business response:
Thanks Amanda, we are very happy to hear that we exceeded your expectations. Glad to have you back on the road safely
This was the WORST auto repair experience of my entire life. Anything but "Stress-Free." We had recently purchased a FJ Cruiser. We took it to Stress Free in Castro Valley to have a diagnostic check, and the major fluids replaced. They completely missed several issues, and massively over-charged on the service they did do. We had to bring it back because of all the items they missed. They wanted to do those repairs at huge markups. We took it elsewhere, and had the repairs done for a fraction of Stress-Free's quote. I have n... read more
Where do I begin? I genuinely wanted to like this place because I had read several positive reviews, and my initial experience with the staff and customer service was pleasant. I brought my car in because it wasn't driving the way it normally does. They kept the vehicle for a day and contacted me the following day to recommend replacing the transmission. The estimate was approximately $9,800, which was far beyond what I expected--and, quite frankly, extremely concerning. My vehicle is not yet six years old, and I have cons... read more
Business response:
Hi Marina, thank you for taking the time to share this feedback. Sorry you had this experience. We understand how upsetting it must have been to receive an estimate of that size, especially when your vehicle is newer and has been regularly maintained. We’re also glad to hear your car is running well now after getting a second opinion. While diagnoses can sometimes be complex, we completely understand why this left you frustrated and concerned. After reviewing your experience, we can see that we fell short in clearly docume... read more
My girlfriend brought her car in for gear-shifting jerks and was quoted $9,000 for repairs. Skeptical, I had her take it elsewhere. A second mechanic diagnosed the issue and fixed it for $680 by replacing the spark plugs and ignition coils. Either their diagnostic team is grossly incompetent, or they were trying to take advantage of her. Either way, get a second opinion before paying them a dime.
Business response:
Jonas, we understand that you and Marina are describing the same vehicle and diagnostic experience. Hearing the impact from each of you makes clear how seriously the major repair recommendation affected your confidence in the diagnosis and whether your trust was respected. Our responsibility is to communicate the evidence behind a recommendation and the level of uncertainty that remains, especially before a significant repair is approved. We recognize that the experience you described did not give you the confidence you des... read more
Long time customer with a serious concern to share. April 2025: Paid $549 for belt and tensioner replacement (Invoice #73490). April 2026: Car wouldn't start. Shop diagnosed a leaking oil filter housing gasket that their own technician documented was dripping oil directly onto the belt, tensioner, and alternator -- destroying the belt replaced just 12 months prior. Paid $3,815.03 (Invoice #75373) for repairs. Their own tech notes stated affected components should be thoroughly cleaned. This was not done. Check engine lig... read more
Business response:
Hi Albert, sorry you had this experience. We understand why you’d be upset, especially as a long-time customer, and we appreciate you taking the time to share these concerns. We’re sorry for the frustration around the repeat belt issue, the condition of the engine bay after the repair, and the check engine light concern after pickup. We never want anyone to feel unclear about what was repaired, what residual effects may remain after an oil leak, or what the next steps should be. From our side, the repair addressed the leak... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.5 star rating with 659 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.