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Stress-Free Auto Care
- Auto Repair
- Sunnyvale, CA
About this business
Location details
1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
I took my car in due to a stalling issues and unknown electrical problems. Nick and his team did a fantastic job getting everything diagnosed and fixed, and they even called me a Lyft back home while they worked on the car (I believe the ride limit was up to $15 which ended up being fully covered in my case). In terms of price, I'd say it is about average for what you'd expect out of a good repair shop - they worked on my car a full day and the whole thing ended up being around $1K total. Really great customer service by ... read more
Business response:
Thank you for sharing your experience! We’re glad to hear Nick and the team were able to properly diagnose and resolve the stalling and electrical issues with your vehicle. It’s great to know the Lyft ride home helped make the process more convenient while your car was being serviced, and that you felt well taken care of throughout the day. We also appreciate your feedback on pricing and are happy the overall experience met your expectations for quality service. We’ll be sure to pass your kind words along to Nick and the t... read more
Requested a full diagnostic for some mechanical issues. Was done in a very professional & timely manner. They told me everything that needed immediate attention, will need attention soon, or no maintenance needed. Lots of value for a good price
Business response:
Thank you for the great review! We're glad to hear you were happy with the full diagnostic service and that our team delivered a professional and timely experience. It's great that the detailed breakdown helped you clearly understand what needs immediate attention, what can wait, and what is still in good condition. We believe that clear, honest communication adds real value and helps our customers make confident decisions about their vehicles. We truly appreciate your trust in Stress Free Auto Care and look forward to hel... read more
The shop was very accommodating and tries to make getting your tire changed out and they are organized. I was wondering input getting to work and had to take Ubers back and forth. They have a courtesy car but it was out. My co-worker had it in the employee parking lot ! They are very responsive. They had to special order my tire which was only a day and the price was a little less than last time I had a tire replaced. It's a helpful place and people seem to like their jobs and have positive attitudes? I great option... read more
Business response:
Thank you for sharing your experience! We're glad to hear our team was accommodating and responsive while getting your tire replaced, and that everything was handled in an organized and timely manner—even with the need to special order the tire. We’re also happy that our pricing compared favorably to your previous experience and that our team’s positive attitude stood out to you. Providing helpful service and a welcoming environment is very important to us. We appreciate your understanding regarding the courtesy vehicle av... read more
I have been been bringing in my 25 year old Toyota Corolla here for routine maintenance and repairs and they are by far more affordable than a dealership. The appointment feature, text messages and detailed online quoting system makes things easy. I am always offered a Lyft ride home but never need it.
Business response:
Thank you for your continued trust in us and for bringing in your Toyota Corolla over the years! We're glad to hear that you've found our services more affordable than the dealership and that the process has been easy and convenient for you. It's great that our appointment system, text updates, and detailed online estimates have helped make your visits smooth and straightforward. We also appreciate you mentioning the Lyft option—even if you don't always need it, we're happy to offer that added convenience whenever it's help... read more
The service was completed promptly. The service department was ready with my appointment scheduling and completed at the requested hour.
Business response:
Thank you for your feedback! We're glad to hear your service was completed promptly and that your appointment was handled right on schedule. Our team works hard to ensure smooth scheduling and efficient service so our customers can get back on the road without delays. We truly appreciate your trust in Stress Free Auto Care and look forward to serving you again in the future!
Friendly staff. Everything stayed on schedule and they even arranged for a complimentary ride one way.
Business response:
Here's a professional response you can post: Thank you for your kind review! We're glad to hear that our team provided a friendly experience and that everything stayed on schedule during your visit. We know how valuable your time is, so we work hard to keep appointments running smoothly and make the process as convenient as possible. We're also happy that the complimentary ride helped make your visit easier. We appreciate your support and look forward to serving you again in the future!
I've been hearts strange noise when I brake, not all the time but enough that it began concerning me. I drove past Stress-free Auto care and looked them up. I love that you can kinda see what the fee will be (estimate) I made the appointment online everything was seamless. I went in the two gentleman were so friendly and they checked me in. Even offered me a Lyft. I was just there to get my car assessed. They found some issues that may be causing the noise. I wasn't ready to get the work done and they totally understood and ... read more
Business response:
Thank you so much for sharing your experience! We’re glad to hear the online booking process, upfront estimates, and seamless check-in made things easy for you. It’s also great to know our team was friendly, helpful, and able to walk you through the inspection without any pressure. We understand how concerning brake noises can be, so we’re happy we could help identify potential causes and give you clear options moving forward. We’ll be here whenever you’re ready to take care of the repairs after your trip, and we truly appr... read more
I recommend this auto care shop. They are amazing! They go far and beyond. Nick was amazing!! Well I can't remember all the other guys names there.. but they are all great and make you feel comfortable. They are professional and take the time to explain and listen. I could give 10 stars if I could. I really and truly recommend this place.
Business response:
Thank you so much for the wonderful recommendation! We’re thrilled to hear that you had such a positive experience with our team and felt comfortable, listened to, and well taken care of throughout your visit. Providing professional, thorough, and caring service is what we strive for every day. We’ll be sure to pass your kind words along to Nick and the rest of the team—they’ll really appreciate the recognition. Your support and trust mean a great deal to us, and we’re grateful for your recommendation. We look forward to he... read more
I went there because of a slow leak of one tire caused by a nail, expecting a patch, and I ended up with four new tires. They also ran a general check up and identified other issues that need attention/Service, that I could have ordered at the same time. Efficient, transparent and very friendly service.
Business response:
Thank you for your feedback. We’re glad to hear you found our service efficient, transparent, and friendly, and that our team was able to complete a thorough inspection while assisting with your tire needs. We appreciate your support and look forward to serving you again. - Stress Free Auto Care
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 1,001 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.