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1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
Took my Prius Prime for servicing here. And I couldn't be happier with the service provided. Did the required work in a timely manner and kept me informed about the work being done all through the process. These guys are great!
Business response:
Thank you so much for the wonderful review! We’re thrilled to hear that you had such a great experience bringing your Prius Prime to Stress Free Auto Care. We’re glad we could complete the necessary service in a timely manner while keeping you informed throughout the entire process. Clear communication and efficient, honest service are at the heart of what we do. Thank you for trusting our team with your Prius Prime and for your kind words—we truly appreciate your support and look forward to seeing you again!
Hats off to AJ and the entire team at stress free auto Sunnyvale. My challenger broke down and wouldn't start. They root caused it to fuel pump failure. They acquired original mopar fuel pumps which is required by dodge and were able to finish the job in one day. Totally stress free !!
Business response:
Thank you so much for the awesome review! We’re thrilled to hear that AJ and the entire Sunnyvale team were able to quickly diagnose your Challenger’s no-start issue and get to the root cause. We’re glad we could source the appropriate Mopar fuel pump and complete the repair in just one day. Getting you back on the road quickly while keeping the entire process stress-free is exactly what we aim for! We’ll be sure to share your kind words with AJ and the team. Thank you for trusting Stress Free Auto Care with your Challenge... read more
Very efficient service. There was good communication throughout. I felt taken care of.
Business response:
Thank you for the wonderful feedback! We’re so glad to hear that you found our service efficient and that our communication throughout the process made you feel well taken care of. That’s exactly the kind of stress-free experience we strive to provide. We truly appreciate your trust in Stress Free Auto Care and look forward to serving you again!
Great service, no hassle, no upsell, great prices, very fast, very pleasant, very transparent.
Business response:
Thank you so much for the fantastic review! We're glad you were happy with the price, fast service, and our honest, transparent approach. We're especially pleased to hear that our team was knowledgeable about your EV and able to properly handle the manufacturer's recommended service, new tires, and complete inspection. We know EV owners want a shop they can trust with their vehicle, so your feedback means a lot to us! Thank you for choosing Stress Free Auto Care and trusting us with your EV. We truly appreciate your suppor... read more
Great price, fast service, no upsell, very honest and transparent. Had my EV serviced for manufacturer recommendations. They were very familiar with EV car needs. Got new tires and complete inspection.
Business response:
Thank you so much for the fantastic review! We're glad you were happy with the price, fast service, and our honest, transparent approach. We're especially pleased to hear that our team was knowledgeable about your EV and able to properly handle the manufacturer's recommended service, new tires, and complete inspection. We know EV owners want a shop they can trust with their vehicle, so your feedback means a lot to us! Thank you for choosing Stress Free Auto Care and trusting us with your EV. We truly appreciate your suppor... read more
Seems good. but it's getting really expensive. $247 for an oil change, tire rotation (I hope they did it), and engine air filter. They do have snacks, coffee and tea, and water available. So you need to eat and drink a lot to get your money's worth. I don't think they ever said "thank you." It was just "you're all set." I guess I should have apologized for giving them my business? lol
Business response:
Sorry you had this experience, Robert. We understand how frustrating it is when the cost of routine maintenance feels higher than expected, especially if we didn’t do a good enough job explaining the value of the services up front. We also appreciate you pointing out how the interaction felt at checkout. No one should leave feeling unappreciated, and we’re sorry if we missed the mark on making you feel valued for choosing us. We’ve shared this feedback with our Sunnyvale team and are using it as a coaching opportunity to b... read more
I received an oil change discount coupon from Stress-Free Auto in the mail for new customers, so I decided to try them since they are nearby. The office staff was professional, communication was good, and the shop was clean. In addition to changing my oil, they did a detailed overall inspection, which included a battery stress test, engine, brakes, and undercarriage. The full report, which included photos, was emailed to me and I was impressed by how comprehensive it was. If you just need an oil change and can do the minor ... read more
Business response:
Thank you for taking the time to share such a thoughtful review! We're delighted to hear you decided to give Stress Free Auto Care a try and that you had a positive first experience. It's great to know our professional staff, clear communication, and clean facility made a strong impression. We're especially glad you found our comprehensive digital inspection valuable. Providing detailed reports with photos, along with thorough inspections of your battery, engine, brakes, and undercarriage, is part of our commitment to helpi... read more
Good experience with stress free! Everyone is super helpful and friendly. They send prompt updates on your car as they work and are quick to follow up. I never feel like they are pushing any unnecessary services on me.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with Stress Free Auto Care. It's great to know our team's friendly service, timely updates, and prompt communication made your visit a positive one. We also appreciate you recognizing our honest, no-pressure approach—we believe in recommending only the services your vehicle truly needs so you can make informed decisions with confidence. Thank you for trusting Stress Free Auto Care with your vehicle. We truly appreciate your suppor... read more
nothing short of outstanding! Professional and on time. services as quoted and very reasonably priced
Business response:
Thank you for your fantastic review! We're thrilled to hear your experience was nothing short of outstanding. Providing professional, timely service with transparent pricing is exactly what we strive for, and we're glad we could deliver on our promise. We truly appreciate your support and look forward to serving you again at Stress Free Auto Care. Safe travels!
Stress-Free Auto Care has a 4.6 star rating with 1,048 reviews.
Stress-Free Auto Care is open now. It will close at 6:00 p.m.