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Stress-Free Auto Care
- Auto Repair
- Sunnyvale, CA
About this business
Location details
1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
Great price, fast service, no upsell, very honest and transparent. Had my EV serviced for manufacturer recommendations. They were very familiar with EV car needs. Got new tires and complete inspection.
Business response:
Thank you so much for the fantastic review! We're glad you were happy with the price, fast service, and our honest, transparent approach. We're especially pleased to hear that our team was knowledgeable about your EV and able to properly handle the manufacturer's recommended service, new tires, and complete inspection. We know EV owners want a shop they can trust with their vehicle, so your feedback means a lot to us! Thank you for choosing Stress Free Auto Care and trusting us with your EV. We truly appreciate your suppor... read more
Seems good. but it's getting really expensive. $247 for an oil change, tire rotation (I hope they did it), and engine air filter. They do have snacks, coffee and tea, and water available. So you need to eat and drink a lot to get your money's worth. I don't think they ever said "thank you." It was just "you're all set." I guess I should have apologized for giving them my business? lol
Business response:
Robert, thank you for taking the time to share both sides of the experience. We appreciate that the amenities were helpful, but we understand why the price and a rushed-feeling handoff left you questioning whether your business was valued. Our customers deserve clear value and a genuine thank-you, not a transaction that feels finished before the conversation is. We are reviewing the estimate and customer experience with the Sunnyvale team. If you would like to discuss this further, please email founders@stressfree.com.
I received an oil change discount coupon from Stress-Free Auto in the mail for new customers, so I decided to try them since they are nearby. The office staff was professional, communication was good, and the shop was clean. In addition to changing my oil, they did a detailed overall inspection, which included a battery stress test, engine, brakes, and undercarriage. The full report, which included photos, was emailed to me and I was impressed by how comprehensive it was. If you just need an oil change and can do the minor ... read more
Business response:
Thank you for taking the time to share such a thoughtful review! We're delighted to hear you decided to give Stress Free Auto Care a try and that you had a positive first experience. It's great to know our professional staff, clear communication, and clean facility made a strong impression. We're especially glad you found our comprehensive digital inspection valuable. Providing detailed reports with photos, along with thorough inspections of your battery, engine, brakes, and undercarriage, is part of our commitment to helpi... read more
Good experience with stress free! Everyone is super helpful and friendly. They send prompt updates on your car as they work and are quick to follow up. I never feel like they are pushing any unnecessary services on me.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with Stress Free Auto Care. It's great to know our team's friendly service, timely updates, and prompt communication made your visit a positive one. We also appreciate you recognizing our honest, no-pressure approach—we believe in recommending only the services your vehicle truly needs so you can make informed decisions with confidence. Thank you for trusting Stress Free Auto Care with your vehicle. We truly appreciate your suppor... read more
nothing short of outstanding! Professional and on time. services as quoted and very reasonably priced
Business response:
Thank you for your fantastic review! We're thrilled to hear your experience was nothing short of outstanding. Providing professional, timely service with transparent pricing is exactly what we strive for, and we're glad we could deliver on our promise. We truly appreciate your support and look forward to serving you again at Stress Free Auto Care. Safe travels!
Excellent and fast service. very professional, fixed many issues and replaced tires all in one day. Will always go back to them for service on my cars.
Business response:
Thank you for the fantastic review! We're thrilled to hear that you were pleased with our fast, professional service and that we were able to take care of your vehicle's repairs and tire replacement all in one day. Knowing we've earned your trust to be your go-to shop for your vehicles means the world to us. We truly appreciate your support and look forward to keeping your cars running at their best for years to come. Safe travels!
Fast service, east to work with staff, and I really like the detailed report emailed to me. Will definitely come back
Business response:
Thank you for the wonderful review! We're delighted to hear you had a great experience with our fast service and easy-to-work-with team. It's great to know you found our detailed digital inspection report helpful—we believe keeping our customers informed is an important part of providing transparent service. We truly appreciate your trust and look forward to welcoming you back to Stress Free Auto Care for your future automotive needs. Safe travels!
I took my car in due to a stalling issues and unknown electrical problems. Nick and his team did a fantastic job getting everything diagnosed and fixed, and they even called me a Lyft back home while they worked on the car (I believe the ride limit was up to $15 which ended up being fully covered in my case). In terms of price, I'd say it is about average for what you'd expect out of a good repair shop - they worked on my car a full day and the whole thing ended up being around $1K total. Really great customer service by ... read more
Business response:
Thank you for sharing your experience! We’re glad to hear Nick and the team were able to properly diagnose and resolve the stalling and electrical issues with your vehicle. It’s great to know the Lyft ride home helped make the process more convenient while your car was being serviced, and that you felt well taken care of throughout the day. We also appreciate your feedback on pricing and are happy the overall experience met your expectations for quality service. We’ll be sure to pass your kind words along to Nick and the t... read more
Requested a full diagnostic for some mechanical issues. Was done in a very professional & timely manner. They told me everything that needed immediate attention, will need attention soon, or no maintenance needed. Lots of value for a good price
Business response:
Thank you for the great review! We're glad to hear you were happy with the full diagnostic service and that our team delivered a professional and timely experience. It's great that the detailed breakdown helped you clearly understand what needs immediate attention, what can wait, and what is still in good condition. We believe that clear, honest communication adds real value and helps our customers make confident decisions about their vehicles. We truly appreciate your trust in Stress Free Auto Care and look forward to hel... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 1,034 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.