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Stress-Free Auto Care
- Auto Repair
- Sunnyvale, CA
About this business
Location details
1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
Excellent customer service, straightforward advice and kept us updated on timing of repairs.
Business response:
Thank you so much! We're really glad to hear our customer service, clear communication, and quick turnaround made a great impression. It means a lot that you’ll be coming back—we’ll be here whenever you need us! Thank you and have a wonderful Stress-Free day!
Took my Honda Van for the dashboard warnings with the sensors and camera. He thoroughly checked and diagnosed the problem. Unfortunately it could be fixed only by the dealer. He was very honest about it and explained the problem in detail. He waived the diagnostic fee even though he spent about an hour on troubleshooting it.
Business response:
Thanks so much for sharing your experience! We’re really glad to hear the team took the time to thoroughly diagnose the issue and explain everything clearly—even though it ended up being something only the dealer could resolve. That kind of honesty and transparency is exactly what we strive for, and waiving the diagnostic fee was just one small way to show we’ve got your back. We truly appreciate your trust, and we’ll be here anytime your Honda—or any other vehicle—needs service. Thank you and have a wonderful Stress-Free d... read more
This was my first time to use the Stress-Free Auto service after doing a few researches from Yelp. Despite the long distance to drive from my location to Sunnyvale service, I did not feel regret of that long distance: the customer service was excellent. Hoang: a technician who was working next to the car had stopped his work to provide me the instruction to the manager office. Managers were nice. After the work is done, one of managers ( or assistant of manager I do not know) had explain me in the detail a result of digital... read more
Business response:
Thank you so much for this thoughtful and kind review! We’re truly honored that you chose to make the drive all the way to our Sunnyvale location, and we’re so glad to hear it was worth the trip. It’s great to know Hoang made a helpful first impression and that the entire team made you feel welcome, informed, and supported every step of the way. We’re especially happy that the digital report and clear communication helped keep the process smooth and transparent—just how we want every visit to feel. And don’t worry about mis... read more
I like the speedy job they did. Service advisor was very courteous and efficient Very convenient to to take my car here
Business response:
Thanks so much for the kind words! We’re really glad to hear you appreciated the speedy service and that your service advisor made the experience smooth and courteous. It’s awesome to know you find it convenient to bring your car to us—that’s what we love to hear! If there’s ever anything more we can do, we’re always eager to help. Thank you and have a wonderful Stress-Free day!
Been a customer with them for 3 years. They are very honest and reliable! Much better than going to the dealership
Business response:
Thanks so much for being a loyal customer for the past 3 years—it truly means a lot to us! We're so glad you’ve found the service honest and reliable, and that you prefer us over the dealership. That’s exactly the kind of experience we aim to provide every time. If there’s ever anything more you need, we’re always here to keep things stress-free. Thank you and have a wonderful Stress-Free day!
Went in for a routine oil change and I got a complimentary inspection of my car that was very thorough and informative. I'd definitely recommend Stress Free to friends and family or anyone in need of repairs. You can call or schedule appointments online to save time and take advantage of special offers!
Business response:
Thanks a ton for sharing this great review! It’s awesome to hear you enjoyed the complimentary inspection and found it thorough and informative—that’s exactly what we love to provide. We really appreciate your recommendation to friends and family, and it’s great to know the online scheduling and special offers made things even easier for you. If there’s ever anything more you need, we’re always eager to help keep your visits stress-free. Thank you and have a wonderful Stress-Free day!
the mechanic and front desk have explained everything thoroughly l. They explained everything so I understood what they were saying.
Business response:
That’s so great to hear—thank you! We’re really glad the team took the time to explain everything clearly so you felt comfortable and informed. That’s exactly what we aim for. Thank you and have a wonderful Stress-Free day!
This was my first time at Stress-Free Auto Care. Needed a shop that great reviews and reasonable prices for an oil change. All the boxes were checked. Service was thorough, and the inspection was very transparent. Would recommend for regular service or any auto care in general.
Business response:
That’s wonderful to hear—thank you for sharing! We’re so glad your first visit felt thorough, transparent, and reasonably priced. It means a lot that you’d recommend us for all kinds of service. Thank you and have a wonderful Stress-Free day!
Great communication professionalism Thank for getting back to me. Great communication Great communication Great communication Great communication Great communication Great communication Great communication Great communication
Business response:
Thanks so much for the kind words (and all that great communication love)! We’re really glad you felt well taken care of and kept in the loop—that’s exactly what we aim for every time. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 786 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.