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1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
I was always hesitant about trying new auto care service, since I had bad experience on the past, such as high cost but poor quality of service... I am glad I tried Stress-free Auto Care. Michael from the Stress-free Auto Care was very transparent and clear on what their process and cost breakdowns are. He explained what they are doing next and asked for my approval for the next step fix. I was also able to choose only taking the fix and replacements I wanted. At the end, the car was fixed and the cost was totally reasonabl... read more
Business response:
This is exactly what we love to hear—thank you so much for giving us a chance, especially after past experiences that left you hesitant. We know how important trust and transparency are when it comes to auto care, and it’s awesome to hear Michael helped make the process feel clear, fair, and totally stress-free. Being able to choose what services to move forward with—without pressure—is how it should be. We’re really glad your car is back in great shape and that the cost felt right. Thank you for the recommendation, and hav... read more
Always helpful and go above and beyond to get your vehicle in great shape. Kudos to Michael for his calm and informative manner
Business response:
Thanks so much, Jeff! We’re really glad you gave us a shot — and even more thrilled that we could go above and beyond for your SLK. It’s great to hear our team’s attention to detail and extra steps (like picking up the tires!) made a difference for you. Helping you prioritize what matters most is exactly how we aim to keep things Stress-Free. We truly appreciate the recommendation and look forward to seeing you next time! Thank you and have a wonderful Stress-Free day!
I recently went in for an oil change, and the entire experience was excellent from start to finish. The staff greeted me warmly and explained the process clearly, which immediately gave me confidence that my car was in good hands. The service was efficient, professional, and thorough--they even checked my tire pressure and fluid levels at no extra charge. I appreciated how clean and organized the waiting area was, which made the short wait time very comfortable. Overall, I felt respected as a customer and valued for my time.... read more
Business response:
This is such a thoughtful and encouraging review—thank you so much! We’re really glad to hear that everything from the warm welcome to the extra care during your oil change made you feel confident and respected. It’s the little things—like topping off fluids and a clean, comfy waiting area—that we believe make a big difference. We truly appreciate your recommendation and are honored to have earned your trust. Looking forward to helping with your future maintenance needs. Have a wonderful Stress-Free day!
They were very courteous and helpful in getting my car a new starter. Michael had booked Uber to take care of my rides back and forth and the store was very prompt in updating me constantly and providing my car back!! Highly recommend them.
Business response:
Thank you so much for the kind words! We're really glad Michael and the team were able to make things smooth and convenient for you—from the Uber rides to the constant updates. Getting your starter replaced shouldn’t be a hassle, and we’re so happy we could help get you back on the road with ease. Really appreciate the recommendation, and hope you have a wonderful Stress-Free day!
The employees were fantastic!! They were honest, helpful, and they were very understanding of the circumstances. Mike and Michael were both updating me the whole way, and the service was completely quickly and with great care!!
Business response:
That’s so great to hear—thank you! We’re thrilled that Mike and Michael kept you updated and made the whole process smooth and stress-free. Honesty and care are what we’re all about, and we’re so glad that came through in your visit. We really appreciate you taking the time to share, and hope you have a wonderful Stress-Free day!
Was able to get right in. Was given a good description of the issues. Was kept informed of progress. Overall a good experience.
Business response:
Thanks so much for the feedback! We’re glad everything moved along smoothly and that you felt well-informed throughout the process—that’s exactly what we aim for. Appreciate you coming in, and hope you have a wonderful Stress-Free day!
Fabulous team here - I've been having my suv serviced here for several years and when I recently got an electric suv, I was so happy that they were able to service this too. Mike the manager is amazing. I highly recommend them - they treat everyone with respect and explain what's needed while being mindful of cost and what makes sense.
Business response:
Thank you so much for the kind words! We’re thrilled to hear that scheduling was easy, the team made you feel welcome, and the updates kept everything moving smoothly. Plus, we’re glad the hours work well for you—that flexibility is something we really value too! It means a lot to hear you *love* coming to us. Have a wonderful Stress-Free day!
I went in to replace a rear passenger side light bulb. Turns out the full socket was melted and burnt. I feel like the entire service and pricing was fair. The only reason why I didn't give them 5 stars was because I needed to return to get it fully completed. But overall I would go to them again, because of the pricing and the service.
Business response:
Really appreciate you taking the time to share your experience! We're glad to hear the service and pricing felt fair, even with the unexpected issue with the socket. Totally understand the 4 stars—having to come back isn’t ideal, and we appreciate your patience with that. We're happy to know you'd return, and we’ll be here to make your next visit as smooth as possible. Thanks again, and have a wonderful Stress-Free day!
Very professional. Appointment was ontime, analyzing the issue and try to find the root cause with detail explanations. Indeed end-to-end flawless service. I admit its prices are not the cheapest, in the middle of official service center and local maintenance shop, but it's worth it.
Business response:
Really appreciate you sharing this! It’s great to hear that everything ran smoothly from start to finish and that the team took the time to explain things clearly while digging into the root of the issue. We know price matters, and we're glad you felt the value matched the level of service and care you received — that’s exactly what we aim for. Thank you and have a wonderful Stress-Free day!
Stress-Free Auto Care has a 4.7 star rating with 750 reviews.
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.