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Stress-Free Auto Care
- Auto Repair
- Sunnyvale, CA
About this business
Location details
1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
I recently went in for an oil change, and the entire experience was excellent from start to finish. The staff greeted me warmly and explained the process clearly, which immediately gave me confidence that my car was in good hands. The service was efficient, professional, and thorough--they even checked my tire pressure and fluid levels at no extra charge. I appreciated how clean and organized the waiting area was, which made the short wait time very comfortable. Overall, I felt respected as a customer and valued for my time.... read more
Business response:
This is such a thoughtful and encouraging review—thank you so much! We’re really glad to hear that everything from the warm welcome to the extra care during your oil change made you feel confident and respected. It’s the little things—like topping off fluids and a clean, comfy waiting area—that we believe make a big difference. We truly appreciate your recommendation and are honored to have earned your trust. Looking forward to helping with your future maintenance needs. Have a wonderful Stress-Free day!
They were very courteous and helpful in getting my car a new starter. Michael had booked Uber to take care of my rides back and forth and the store was very prompt in updating me constantly and providing my car back!! Highly recommend them.
Business response:
Thank you so much for the kind words! We're really glad Michael and the team were able to make things smooth and convenient for you—from the Uber rides to the constant updates. Getting your starter replaced shouldn’t be a hassle, and we’re so happy we could help get you back on the road with ease. Really appreciate the recommendation, and hope you have a wonderful Stress-Free day!
The employees were fantastic!! They were honest, helpful, and they were very understanding of the circumstances. Mike and Michael were both updating me the whole way, and the service was completely quickly and with great care!!
Business response:
That’s so great to hear—thank you! We’re thrilled that Mike and Michael kept you updated and made the whole process smooth and stress-free. Honesty and care are what we’re all about, and we’re so glad that came through in your visit. We really appreciate you taking the time to share, and hope you have a wonderful Stress-Free day!
Was able to get right in. Was given a good description of the issues. Was kept informed of progress. Overall a good experience.
Business response:
Thanks so much for the feedback! We’re glad everything moved along smoothly and that you felt well-informed throughout the process—that’s exactly what we aim for. Appreciate you coming in, and hope you have a wonderful Stress-Free day!
Fabulous team here - I've been having my suv serviced here for several years and when I recently got an electric suv, I was so happy that they were able to service this too. Mike the manager is amazing. I highly recommend them - they treat everyone with respect and explain what's needed while being mindful of cost and what makes sense.
Business response:
Thank you so much for the kind words! We’re thrilled to hear that scheduling was easy, the team made you feel welcome, and the updates kept everything moving smoothly. Plus, we’re glad the hours work well for you—that flexibility is something we really value too! It means a lot to hear you *love* coming to us. Have a wonderful Stress-Free day!
I went in to replace a rear passenger side light bulb. Turns out the full socket was melted and burnt. I feel like the entire service and pricing was fair. The only reason why I didn't give them 5 stars was because I needed to return to get it fully completed. But overall I would go to them again, because of the pricing and the service.
Business response:
Really appreciate you taking the time to share your experience! We're glad to hear the service and pricing felt fair, even with the unexpected issue with the socket. Totally understand the 4 stars—having to come back isn’t ideal, and we appreciate your patience with that. We're happy to know you'd return, and we’ll be here to make your next visit as smooth as possible. Thanks again, and have a wonderful Stress-Free day!
Very professional. Appointment was ontime, analyzing the issue and try to find the root cause with detail explanations. Indeed end-to-end flawless service. I admit its prices are not the cheapest, in the middle of official service center and local maintenance shop, but it's worth it.
Business response:
Really appreciate you sharing this! It’s great to hear that everything ran smoothly from start to finish and that the team took the time to explain things clearly while digging into the root of the issue. We know price matters, and we're glad you felt the value matched the level of service and care you received — that’s exactly what we aim for. Thank you and have a wonderful Stress-Free day!
I really appreciated their clear communication regarding testing and suggestions. They provided a photos of everything that they recommended service on, and didn't judge when I declined certain services. They were VERY thorough and listened to all of my concerns. Thank you!!!!!
Business response:
Thank you! We’re so glad the clear communication, photos, and thorough approach made you feel comfortable and respected. It’s great to hear the team listened and supported your decisions without any pressure. We truly appreciate your trust. Have a wonderful Stress-Free day!
I'll be honest--I chose this place because of the name Stress-Free Auto, but overall my experience turned out to be more stressful than I expected. On the positive side, I appreciated the transparency, the clean environment, and how easy it was to communicate through text and get updates. I also really liked the convenience of being able to get my car in quickly and have it ready the same day. I like that they showed the full cost breakdown. That said, I did feel like they could easily take advantage of someone who doesn't... read more
Business response:
We are committed to transparency and supplied you with pictures of the vehicles recommendations. We understand your mixed feelings and always want to ensure we provide an accurate assessment of your vehicle needs. We also check service history and manufacturer service schedules in order to be accurate with our recommendations. We appreciate your feedback and invite you to give us another opportunity.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 796 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.