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Stress-Free Auto Care
- Auto Repair
- Milpitas, CA
About this business
Location details
1052 Yosemite Dr, Milpitas, CA, 95035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Stress Free Auto Care was amazing! I took my car in because my battery kept draining overnight, and I couldn't figure out what was wrong. Their team was super helpful and quickly figured out the issue. They explained everything to me so I actually understood what was going on, which I really appreciated. They also kept me updated in real time throughout the repair process, so I always knew what was happening with my car. They were so transparent and didn't try to upsell me on anything unnecessary. It's clear they genuinely c... read more
Business response:
Thank you for the glowing review! We’re so happy to hear that we were able to solve the issue with your battery draining overnight and that our team kept you informed throughout the process. Transparency and honesty are cornerstones of our service, and it’s wonderful to know you felt cared for and not pressured into unnecessary repairs. We’re thrilled that our explanations helped you better understand what was happening with your car—that’s exactly the experience we want every customer to have. Your recommendation means the... read more
Staff was very friendly. Tae was very helpful and knowledgeable. Service was fast. Excellent customer service.
Business response:
Thank you for the wonderful feedback! We’re so glad you had a great experience with our friendly team. It’s awesome to hear that Tae was helpful, knowledgeable, and made your visit smooth with fast service. Your kind words mean a lot to us, and we’re here anytime you need us. Have a fantastic Stress-Free day!
This company takes it's customer service seriously. Bella did a great job explaining the process. The tires were obtained quickly and I was back up and running in one day.
Business response:
Thank you for the kind words! We’re thrilled to hear that Bella provided excellent customer service and kept you informed throughout the process. Getting you back on the road in just one day is exactly the kind of efficient, hassle-free experience we strive for. We’re here whenever you need us—have a wonderful Stress-Free day!
The repair shop I had been going to for 40 years, well the main guy retired and sold the business. I was looking for a new place and a place closer to my home in Milpitas. Stress Free...so far, so good! Had some major work done on my Toyota van and have been very pleased with how it all turned out. I am trying to establish a relationship with Tae like I had with my old guy...someone I can trust to give me the straight scoop on what my car needs for a fair price. So far, so good!
Business response:
We're so happy to hear that you're pleased with your experience at Stress-Free so far! It's wonderful that you're building a trusting relationship with Tae, and we're committed to providing you with the straight scoop on your car's needs at a fair price. Thank you for choosing us, and we look forward to continuing to earn your trust. Have a wonderful Stress-Free day!
I had to have my air conditioner repaired and was able to discuss potential pricing via text on the weekend. Appointment went smoothly the next day. They even covered a Lyft for me to get back to work. My car was ready the next day. I was very hesitant to take my car to a mechanic since my husband usually does all the work on our cars so I researched and decided on Stress Free Auto. Truly lives up to it's name. This will be my mechanic of choice next time if needed. And my husband was glad he didn't have to spend his free h... read more
Business response:
Thank you so much for sharing your experience! It's wonderful to hear that you found our service easy and accommodating, from the texting about pricing to the Lyft ride back to work. We're thrilled we could provide a stress-free experience for you and that we’ve earned your trust for future visits. Looking forward to being your go-to mechanic and giving your husband a break! Have a wonderful Stress-Free day!
The staff at the shop are super friendly. Alex and Charles helped me assess what was really necessary to repair immediately and what could potentially be postponed. I felt like they were honest and looking out for my best interest.
Business response:
It's fantastic to hear that Alex and Charles were able to assist you so effectively! We always strive to ensure our customers are fully informed and comfortable with their decisions, and it sounds like they did just that. Honesty and your best interest are our top priorities. Thank you for sharing your positive experience with us. We can't wait to welcome you back for your next service. Have a wonderful Stress-Free day!
new management, and the same employees were kept on in the front office, which is nice. great service, very friendly and informed.
Business response:
Thanks so much for sharing your positive experience with us! It's awesome to hear that our decision to keep the familiar faces in the front office has contributed to a great service experience for you. We're thrilled you found our team friendly and knowledgeable. We're all about making your visit as smooth and stress-free as possible. Can't wait to see you again soon. Thank you and have a wonderful Stress-Free day!
I had a really disappointing experience here. My boyfriend's car needed a tire rotation and alignment, so I called ahead to confirm their services. I spoke with a woman who took down my information and the car details. She mentioned that they offer complimentary vehicle inspections and encouraged us to come in right away, saying, "If you come now, we can do a full service and have your car ready by 5 PM." I explained that we weren't planning to do any service that day, we just wanted a quote. The moment I said that, her ton... read more
Business response:
Hi Emily, I’m very sorry to hear about your experience and how it was handled. That’s not the type of service I want customers to receive at my shop. To make sure I can address this properly, could you confirm if your visit was at our Milpitas location? Also, if you happened to catch the name of the advisor who came outside, it would help me follow up directly with them to understand what went wrong. For clarity, our company is very transparent about pricing and we are always happy to provide quotes over the phone before a... read more
I read the reviews and thought great but personally i did not have a great experience the guy at counter checked me in did not seem to happy to be there i dropped off my car at 8am before work, did not see many cars there long story short it was 3 pm and never got a diagnose until i called 4 times, my car had 2 bad pistons it seems that they only do minor work he said they where short staffed , they just chase good reviews maybe the standards because of the reviews where too high i never got a video or the diagnose of the ... read more
Business response:
Hello Mauricio, Thank you for your feedback. I’m sorry to hear your experience didn’t meet your expectations, and I appreciate you taking the time to share what happened. We’re currently steering away from major engine repairs, as these types of jobs aren’t always the best fit for our team or our business model. Our focus is on providing quality service in areas where we can deliver consistent results, and in some cases, that means referring out larger engine work like piston related repairs. Regarding the communication d... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.8 star rating with 1,173 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.