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Stress-Free Auto Care
- Auto Repair
- Mountain View, CA
About this business
Location details
2554 West Middlefield Road, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I went for an oil change for my Audi A4. It was easy to get an appointment and I was in and out within 90 minutes. There was a comfortable waiting room.
Business response:
Thank you for taking the time to share your experience at Stress Free Auto Care. We truly appreciate your feedback and are delighted to hear that your oil change for your Audi A4 was a smooth and convenient process. We strive to make scheduling appointments as effortless as possible, so we're thrilled to hear that it was easy for you to book a slot that suited your needs. Our team understands the value of your time, and we make it a priority to provide efficient service without compromising on quality.
I have been coming here for years but recently the quality have dropped drastically (not sure if it's new management or what). My last visit I just wanted to replace a damaged intercooler hose. They charged me $600 for parts and labor which is insane prices (they ordered a pipe that has the sensor on, however the old sensor was perfectly fine, they didn't bother trying to find a pipe without the sensor, of course the more expensive the part is, the more profit they make). I agree to pay a premium because I had trusted this s... read more
Business response:
Dear Ahmed, Thank you for taking the time to leave this feedback, your value as our client enables our growth - we are always striving for perfection, but accepting we can always do better. I am thankful for your feedback, which allows us to take action. We sincerely regret to learn about your unsatisfactory experience during your recent interaction with our services. As the new GM at this location I would like to ask you to consider giving us another chance to earn your business. Please call the store at your convenience ... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 1,136 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.